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KUDC20FVSS3 KitchenAid Dishwasher - Instructions
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Broken chopper assembly. Top rack dishes were not getting cleaned
9 of 10 people
found this instruction helpful.
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Benjamin from DUNCANSVILLE, PA
- Really Easy
- 15 - 30 mins
-
Screw drivers
I followed the YouTube video exactly and it went very well
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Does not clean the dishes
9 of 10 people
found this instruction helpful.
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Craig from ENUMCLAW, WA
- Really Easy
- 15 - 30 mins
-
Screw drivers
If your not getting clean dishes this is an easy check to make that will likely turn out to be your problem. If not, you need to get this far anyway and it's an easy check to make. Remove the top and bottom rack. The bottom and top sprayer are connected together as an assembly by the water transfer pipe the goes up the back side of the di
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shwasher interior. This needs to be removed. There are two clips that hold the assembly in place at the middle rear of the washer and the top of the washer. Grasp the water assembly with your hand at the location of the clips, top one first and give a twist that rotates the piece out of the clip. Once the assembly is free from both clips hold the assembly at the lower rear where it starts up the back of the washer and move the whole thing to your right to turn the base clockwise. The whole thing will release from the bottom of the washer and come out as one big piece. Set it aside and you will see four torx head screws that were hidden under it. Remove these screws and the round screen assembly that they are holding to the bottom of the washer. Set that part aside as well. Now your looking at the well area where water collects to get into the pump. There will be a little standing water there, it's normal and not a problem. To the left side of the well an inch or two under water you will see one Torx head screw. It's one bit size smaller than the other screws. Remove it and pull up on the cover that it is holding in place. Now you are looking at the chopper assembly, it's a four bladed knife that rotates across the face of a screen. If you can rotate the knife blades and not have the shaft behind the screen move, it bad! Grasp it by the top of the screen and lift it slightly and pull it toward you to remove it. The shaft that turns the blades has worn away where it connects to the blades. It doesn't turn anymore so the screen is plugging and no water is able to get to your dishes. Order a new one and put it back in the same order you took it apart. It helps to have a little screw driver to lift the knife blade away from the screen when your putting in your new part. Load up the washer and give it a test run. YOU DID IT!!!
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Lower dish rack needed replaced
9 of 10 people
found this instruction helpful.
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Lester from HARLINGEN, TX
- Really Easy
- 30 - 60 mins
-
Screw drivers
Removed new from box and installed rollers as instructed that's all there was , very easy.
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door spring cable broken
8 of 8 people
found this instruction helpful.
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garret from Fair Haven, NJ
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.
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Surprise, I'm not a plumber - replacing impeller and seal kit 8193951A
8 of 8 people
found this instruction helpful.
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stephen from REDMOND, WA
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions
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1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving
1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing.
2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade
3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc.
4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension
5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench
6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it.
7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”.
8. Hindsight – only needed to remove the wire harness for the motor (take pictures)
9. Hindsight – gloves are a great idea – sheet metal is unforgiving
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Broken bottom rack
8 of 9 people
found this instruction helpful.
-
Charles from CONVOY, OH
- Very Easy
- Less than 15 mins
-
Screw drivers
Removed old rack and and removed old rollers and installed old rollers on new rack as they work better than the new rollers sent with new rack
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motor making a load noise
8 of 9 people
found this instruction helpful.
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Kenneth from Houston, TX
- Really Easy
- 15 - 30 mins
-
Pliers, Screw drivers
pull out the dishwasher
lay it on its side
use a 1/4" drive socket with extension and a universal joint to undo the the hidden bolt,
twist the motor 1/4 turn. this is the hard part you have to pull fairly hard and rock the motor around a little to get the o-ring to let the motor slide out.
lube up the new motor with j ... Read more et dry or soap and insert back it, turn it back 1/4 turn, install the bolt and plug the motor control wires back in, then reinstall it back under the counter
lay it on its side
use a 1/4" drive socket with extension and a universal joint to undo the the hidden bolt,
twist the motor 1/4 turn. this is the hard part you have to pull fairly hard and rock the motor around a little to get the o-ring to let the motor slide out.
lube up the new motor with j ... Read more et dry or soap and insert back it, turn it back 1/4 turn, install the bolt and plug the motor control wires back in, then reinstall it back under the counter
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Leeking dishwasher
8 of 9 people
found this instruction helpful.
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Lew from Lewiston, CA
- Really Easy
- 15 - 30 mins
Grabbed old seal and removed it.(notice how seal was situated in slot)
Pushed new seal in slot that held old seal. close door.
If dishwasher still leaks you put the seal in backward (I did!)remove seal reverse it and reinsert it.
Pushed new seal in slot that held old seal. close door.
If dishwasher still leaks you put the seal in backward (I did!)remove seal reverse it and reinsert it.
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Stopped washing in cycle, LED code flashed 6 times
9 of 12 people
found this instruction helpful.
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Brendan from Indianapolis, IN
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set, Wrench (Adjustable)
Since I had manual from initial installation I knew code meant heater was malfunctioning. Went to Sears, Lowes..no parts to repair. Instructed to go to appliance repair shop, closed of course...ordered online instead here and received in 2 days. Repair took 20 minutes. Super easy! Do not attempt to use adjustable wrench to tighten, use so
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cket set as plastic electrode casings will be compromised. Takes some tork. Probably saved $100-$150 repair call. Wife was pleased. I was suprised how easy.
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Soap dispenser wouldn't open during a wash cycle
13 of 25 people
found this instruction helpful.
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Nicole from Reno, NV
- Really Easy
- 15 - 30 mins
-
Screw drivers, Wrench (Adjustable)
Removed the front panel of the dishwasher. Unhooked the electrical connection between the dishwasher and the dispenser, which was as easy as unplugging a cord from an electrical outlet. Removed the old dispenser and replaced it with the new one. Replaced the front panel. This was a super easy repair.
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quit pumping water
7 of 7 people
found this instruction helpful.
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Robert from West Middlesex, PA
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
I removed the dishwasher from under the counter. This took the bulk of the repair time along with disconnecting the water supply and electrical connection. I had enough slack in drain hoses that I could turn the dishwasher over to replace the motor. I was surprised that there was only one bolt that held the motor in place. I put the moto
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r on, turned the dishwasher upright and slide it back unde the counter and began the long process ofreconnecting everything. I am sureit could have gone faster if I were younger and did not need glasses for close work. Start to finish took me four hours. This was the fourth time I have replaced motors in dishwashers of various makes.
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After normal wash cycle upper rack dishes not clean
7 of 7 people
found this instruction helpful.
-
Gregory from Danvers, MA
- A Bit Difficult
- 1- 2 hours
-
Screw drivers
First research then troubleshoot
Removed
1 Upper rack
2 Lower rack
3 Lower Wash Arm and Strainer Parts
4 Upper Wash and Rinse Parts
5 Accumulator assy.
6 Motor shield
7 Inlet protector (most difficult)
Noticed blade was broken off chopper assy.
Replaced chopper assy.
Runs and cleans ... Read more like new.
Most difficult step was to remove Inlet protector
After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.
Removed
1 Upper rack
2 Lower rack
3 Lower Wash Arm and Strainer Parts
4 Upper Wash and Rinse Parts
5 Accumulator assy.
6 Motor shield
7 Inlet protector (most difficult)
Noticed blade was broken off chopper assy.
Replaced chopper assy.
Runs and cleans ... Read more like new.
Most difficult step was to remove Inlet protector
After removing two torx screws (#15) used small pry bar to lift inlet protector from position. Not easy to accomplish with hands alone. Inlet protector fits tightly into position.
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Lost stop from one side of top rack. Rack could be pulled off track.
8 of 11 people
found this instruction helpful.
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Sheila from FAYETTEVILLE, NY
- Very Easy
- Less than 15 mins
Looked at other side of top rack which still had the stop. Just had to orient the direction of the stop and push it firmly onto the rack arm. Took a couple tries, but it went in and locked. Works perfectly. Inexpensive and easy fix to to very annoying problem.
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Dishwasher would not start, no lights.
8 of 11 people
found this instruction helpful.
-
Stephen from Water Mill, NY
- Easy
- 15 - 30 mins
-
Screw drivers
I watched the video identifying the part and the procedure to make sure I could handle this. The phone attendant was also very helpful in making sure I ordered the correct part,which arrived in one day (amazingly). Everything was clearly described in the instructions and if you have done electrical work this would be relatively easy. You
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will need a specific screw driver bit to open the control panel but everything else is straightforward, just follow the instructions. Works perfectly now (I needed a new control panel about a year ago and Kenmore charged me $229 but it was just over a year since then....) PartSelect is a great service!
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Not cleaning well, Top spray arm not spinning. Chopper not turning
10 of 17 people
found this instruction helpful.
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Steven from Phoenix, AZ
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers, Socket set, Wrench set
Disconnected power to dishwasher. Removed water supply hose from inlet water valve.
Removed lower and upper racks. Removed Lower spray arm. Removed tube from pump tp top spinner. Pulled dishwasher from under cabinet (remember to tip to get back out!). Placed dishwasher on its back. Removed electrical connectors from water valve, main ... Read more motor and drain motor. Removed drain hose from drain pump. Removed pump/motor assy by pulling out wedges and pushing assembly into dishwasher. Removed pump/motor assy from inside dishwasher. Cleaned out pump. Installed new chopper. Re-install pump/motor assy. Re-install driain pump hose. Re-connect the pumps and water valve electric connectors. Slide dishwasher near cabinet for re-install. Re-connect drain hose to dishwasher. Re-install dishwasher under cabinet.Reconnect water supply. Removed top spinner from tube. Installed new spinner onto tube. Re-install tube onto main pump (below lower spray arm). Clean out and re-install lower spray arm. Remove middle spray arm from top rack. Clean out spray arm. Re-install spray arm with a new gasket (gasket may have not been needed). Re-installed lower and top racks. Re-connect power supply. Position all three spray arms pointing towards the door to confirm they were turning. Tested dishwasher - confirmed fill, wash, and drain properly. Also confirmed that all three spray arms were turning. Machine is washing, draining and running great since!
Removed lower and upper racks. Removed Lower spray arm. Removed tube from pump tp top spinner. Pulled dishwasher from under cabinet (remember to tip to get back out!). Placed dishwasher on its back. Removed electrical connectors from water valve, main ... Read more motor and drain motor. Removed drain hose from drain pump. Removed pump/motor assy by pulling out wedges and pushing assembly into dishwasher. Removed pump/motor assy from inside dishwasher. Cleaned out pump. Installed new chopper. Re-install pump/motor assy. Re-install driain pump hose. Re-connect the pumps and water valve electric connectors. Slide dishwasher near cabinet for re-install. Re-connect drain hose to dishwasher. Re-install dishwasher under cabinet.Reconnect water supply. Removed top spinner from tube. Installed new spinner onto tube. Re-install tube onto main pump (below lower spray arm). Clean out and re-install lower spray arm. Remove middle spray arm from top rack. Clean out spray arm. Re-install spray arm with a new gasket (gasket may have not been needed). Re-installed lower and top racks. Re-connect power supply. Position all three spray arms pointing towards the door to confirm they were turning. Tested dishwasher - confirmed fill, wash, and drain properly. Also confirmed that all three spray arms were turning. Machine is washing, draining and running great since!
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