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KTRC19MMWH02 KitchenAid Refrigerator - Instructions
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Water was dripping from the freezer into the non-frozen area, and the non-frozen area was not cooling
34 of 43 people
found this instruction helpful.
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A. M. from Bay Minette, AL
- Really Easy
- 15 - 30 mins
-
Nutdriver
I first disconnected the power cord and then removed all the panels and disconnected the Defrost Heater at the quick-disconnect, and cut the wires on the Defrost Themostat. (The Defrost Thermostat had been replaced about 10 years ago when the Defrost Heater was replaced.) One of the reasons it took longer than 15 minutes was because ther
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e was a buildup of ice in the freezer section. I then soldered the wires and covered them with a plastic sleeve and wrapped them in electrical tape. After replacing all the panels and re-connecting the power cord, I restarted the refrigerator. After one week, there is no water dripping from the freezer and everything is working properly. Your diagnosis of the problem was exactly right. Thanks for the info.
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Evaporator Motor burned out
30 of 35 people
found this instruction helpful.
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Max from Waco, TX
- Easy
- Less than 15 mins
-
Nutdriver
Very pleased with the delivery time. Was able to repair the refrigerator before the beer got hot. Replacement was easy.
Removed blower housing. Replaced motor. Put blower housing back in place.
Removed blower housing. Replaced motor. Put blower housing back in place.
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The door gasket had worn out and the door wouldn't shut properly
30 of 35 people
found this instruction helpful.
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Jo from Hudson, NH
- Really Easy
- Less than 15 mins
We took the edge out of the slot and pulled the old one off then put the new one on. Once we got the plastic edge started into the slot it was a breeze. Only took about 5 minutes. We were very pleased with the results.
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Ice maker mold was cracked and leaking water into the bin which then froze all the cubes together.
28 of 30 people
found this instruction helpful.
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George from Cottage Grove, MN
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
I removed the ice maker assembly from the freezer compartment (four nuts/ nut driver) and unplugged the wire harness. I discovered the nature of the problem and I went on the Internet to look for replacement parts expecting I'd have to buy the entire ice maker. When I found PartSelect.com I looked through the pictures of the parts avai
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lable for my ice maker. I found the correct part quickly and easily. And having an acurate photo on the site, I was able to match all the key features of the mold I had with the one on the screen. I ordered the part, and installed it the day it arrived with just a Phillips screwdriver and a nut driver. It functions perfectly.
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Icemaker arm was broken
33 of 45 people
found this instruction helpful.
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Jason from Austin, TX
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.
Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the c ... Read more ables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.
Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.
It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the c ... Read more ables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.
Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.
It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
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The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes
32 of 42 people
found this instruction helpful.
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Roger from Sunnyvale, CA
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I
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put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.
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Right front wheel broke
31 of 40 people
found this instruction helpful.
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Tony from Chicago, IL
- A Bit Difficult
- 30 - 60 mins
-
Socket set
Definatly a two man job. I suggest you put a pad down to protect your floor. Remove the filter, grill, and bolts per instructions. Everything is straight forward. Move the frame back 1/2 to 1 inch then tilt the frig back on it's side about 4 inches. If the frame doesn't drop down, move it back until the front of the frame comes of th
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e front lip of the frig. Place a block under the frig lip NOT the frame and WATCH YOUR FINGERS. The wheel should be hanging down. Just pull out the pin, replace the wheel (make sure you have it facing the correct way) and tilt back and pull the blocks. Move the frig back in place and replace the bolts. Took me and a buddy less than 30 minutes.
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The light switch on the refridgerator broke - no light.
36 of 58 people
found this instruction helpful.
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David from Albany, OR
- Really Easy
- Less than 15 mins
-
Screw drivers
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.
The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.
I'm very pleased!
The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.
I'm very pleased!
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The rubber piece around it was worn out
28 of 35 people
found this instruction helpful.
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Carmen from Albany, NY
- Easy
- 15 - 30 mins
We just had to find the trick to put it in where it would catch on and the rest was a piece a cake.
You had to put it in the groove where it would catch and snap it in place and the rest went in
pretty easy.
You had to put it in the groove where it would catch and snap it in place and the rest went in
pretty easy.
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REplaced ice maker
30 of 42 people
found this instruction helpful.
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M from Lafayette, IN
- Really Easy
- Less than 15 mins
-
Nutdriver
Replacement was very easy as new ice maker was identical to the old one. Took about 10 minutes.
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plastic gear broke off - cubes not getting kicked out
23 of 25 people
found this instruction helpful.
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Laurence from Middleton, WI
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
removed the three screw holding the broken unit - pulled off the old module.
Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.
Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)
Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.
Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)
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Refrigerator stop cooling
23 of 29 people
found this instruction helpful.
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kelly from glen allen, VA
- Really Easy
- Less than 15 mins
-
Screw drivers
I was about to waste $1000 on buying a Refrigerator. Took 1 mins to search on google "Refrigerator doesn't work". Found a video on youtube, showed a step and step video to solve my problem. Order the part $50 and it took me less then 5 mins to install it. =)
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ice would not fall from ice maker
22 of 30 people
found this instruction helpful.
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Greg from Cary, NC
- Really Easy
- 15 - 30 mins
-
Screw drivers
I ran all the ice maker module tests that I could find online, I tried cleaning the contacts inside the ice maker control module, nothing worked...so I finally decided to purchase a new control module. I had already had the module out and taken apart a few times, so the new one was very easy to install. Just removed the entire icemaker
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from the fridge, removed a few screws, took off the old module, put on the new one, replaced the screws, re-installed the icemaker in the fridge (it just slides in and out similar to a shelf). And 30 minutes later I heard the first batch of ice cubes drop! And by morning the bucket was nearly full. After two weeks of no ice and trying to fix it myself - the family was glad to have ice again (it was July in NC!). In retrospect, I should have followed the advice I found online and ordered the new part sooner and saved all of those frustrating hours of trying to "fix" the part myself.
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Ice maker would not fill with water
20 of 25 people
found this instruction helpful.
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William from Springville, AL
- Really Easy
- Less than 15 mins
-
Nutdriver, Wrench (Adjustable)
Turn off the water supply.
Remove the two screws with a nut driver.
Disconnect the electrical connector.
Disconnect the water supply lines from the old valve.
Reconnect the water supply lines to the new valve.
(be sure to push the water line into the quick connect securely)
Reconnect the electrical connector ... Read more .
Re-install the valve with the two screws.
Turn water supply on.
Remove the two screws with a nut driver.
Disconnect the electrical connector.
Disconnect the water supply lines from the old valve.
Reconnect the water supply lines to the new valve.
(be sure to push the water line into the quick connect securely)
Reconnect the electrical connector ... Read more .
Re-install the valve with the two screws.
Turn water supply on.
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Water was overflowing into ice bin.
22 of 31 people
found this instruction helpful.
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Russell E from Rome, PA
- Really Easy
- 1- 2 hours
-
Nutdriver, Pliers
First I ascertained that valve was faulty. Ordered replacement and installed without issue. Water now overflowed only during fill and found that filler neck had ice in it as a result of initial leakage. Defrosted with a hair dryer, removed ice plug and it now works as advertised.
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