KSSP36QTS02 KitchenAid Refrigerator - Instructions

The bearing & cup assembly was broken and the gears in the drive assy were stripped. Unfortunately I couldn't find anywhere to buy the gears without buying the entire motor assy with the gear box already on it. Cost was up to $85 with shipping but at least it now works fine.

To repair: a 1/4 nut driver will take off screw b ... Read more elow ice maker and all you need to do is loosen the 2 screws above the ice maker then push it upward slightly and it will slide off the top 2 screws. Then pull the power connector off from behind the ice maker at the side of the refridge. Then pull straight out and it will slide off the water fill tube. Now with unit out of refridge I took the cover off the front of the ice maker and removed the 3 philip screws. I then pulled the motor/gear assy off from the chassis of the ice maker. I then had to remove the 2 philip screws on the chassis (under the motor/gear assy) to remove the cube maker/element from the chassis. This allowed me to remove the rotating cube spatula bar to replace the filler cup/bearing assy. Then I reinstalled the spatula bar and the 2 philip scews on the chassis to the cube maker/element assy. I then installed the new motor/gear assy to the chassis and installed the 3 remaining philip screws. Put the cover back on the ice maker and inserted assy back into the refridge by first reattaching the power connector and then sliding backward onto the water fill tube and then slipping over the top of the 2 top screws on the refridge. Then I installed the screw below the ice maker and tightened all 3. Presto - repair done in 30 minutes and perfect cubes were spitting out within the hour.

The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.

Replaced the emitter and receiver board

Unplug the refrigerator:

I first removed the ice-maker service door by removing the 2 screws at the top. Next, I remove ... Read more d the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.

Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.

This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.

There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.




Oliver of Riverdale, Ga

Removed the Wiring & Troubleshooting instructions from behind the front Grill and used to troubleshoot the KSCS25IN side by side refrigerator. I then removed the three screws from the Emitter assembly on the left side of the freezer. Then disconnected the four pin connector. Removed screw holding emitter PCB to housing and replaced with ... Read more the new PCB and then re-installed. Similar steps for the Receiver assembly and PCB on the right side of the freezer. Unit started making ice after making some water level adjustments on the Timer assembly.

I first had a technician come out to the house and he wanted to charge nearly $300 to replace the icemaker unit. I told him he was "high" and began doing my own research of the problem. That's when I found this website (thank God!) and read the notes from other customers. I figured out the secret location of the KitchenAid icemaker tro ... Read more ubleshooting guide (why they hide this information I have no idea -- it's ridiculous), and performed the diagnostics to determine the exact problem. That is how I discovered that the emitter and receiver control boards were bad and not the icemaker motor module as the technician had tried to tell me. Good thing I didn't pay him, because my icemaker still wouldn't be working! The electronic control boards are a piece of cake to replace -- just 3 screws on each. Be careful with the electronical connectors since they snap in - don't pull on the wires, first unhook the snaps holding the wire connector to the board and then disconnet it. Once I replaced the boards I turned my refrigerator back on and immediately I heard the water running to fill up the icemaker and not much later I heard my first piece of ice hit the bucket. Woohooo!!!! It feels nice to fix a problem myself for a reasonable price. This site rules. I'll be coming here again in the future!!!

Called a repairman out. For $125 he told me what I already knew! The ice maker wasn't working. Said I needed new emitter boards and ice maker. Would go back to the shop and call me with an estimate. Estimated parts were $330 plus another service call to put them in.
Went on line and found PartSelect. Emitter boards were $87+shipping. ... Read more Ordered. Arrived in 3 days. 3 screws on each side. Unplugged old boards. Plugged in new. 15 minutes. Still did not work. Took out ice maker and examined. Gear that drives ice ejector fell off. End of shaft broken. Ordered new motor unit from PartSelect. $61+shipping. Arrived in 2 days. Loosened 1 nut screw. Slid ice maker out. Unplugged. Removed motor cover. 3 screws removed motor. Replaced with new motor and reassembled. 15-20 minutes max.
3 hours later had ice coming out for under $160. Wish I had known sooner. Thanks PartSelect.

Used u-tube video to review steps in making repair. Wires shorter than described but after looking at replacement sockets difference was clear.

Removed the one screw holding the unit in place in the freezer and pulled it out. Removed the 3 screws that hold the motor in place on the ice maker. Replaced the motor unit, replaced the 3 screws, and re-installed the ice maker.
Sears wanted $170 for labor for the 10 minute job, plus $130 for the part, which I got here ... Read more for $65.

I pushed the lever on the filter located at the bottom of the refrigerator and it popped out.

Bought new applicator

filter has to be removed and attached then inserted into rifrigerator

The light rocker switch wasnt working. I found the part on the web site. It was so easy. I used a screw driver to pop out the old one and pop the new one in. It took 5 min. Thanks!!!

Do not try to pull out the water filter by the cap. There is a button that releases the filter so you will not have to replace the cap. The cap twists onto the filter. When replacing the filter, the cap goes onto the new one.

Unpluged fridge, removed 3 screws from each control board (1 on left side and 1 on right side in freezer below ice maker compartment, unplugged and swopped out with new ones. Did one side then the other. Learned about the issue from other people on PartsSelect. Coulden't have been easier. Got parts in 2 days. Works like a charm now.

I Removed 3 screws, pulled off the plate and put the new one on, screwed in 3 screws and away I went. I could not believe how easy it was to order the part and how quickly it arrived. I was very pleased. And I was literally screaming with excitement when I heard the first set of ice cubes drop!

Very simple fix, remove 3 screws, two connectors to the old switch