KSSC36FMS01 KitchenAid Refrigerator - Instructions
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Ice maker quit and Ice dispenser
The ice maker had quit before and I fixed it by taking it out to thaw.When it quit working the second time thawing it out didn't do the trick.The dispenser still worked so we were buying bagged ice. The dispenser lever fell apart and my wife said fix them both or "I'm calling a repairman." My in-laws recently had a bad experience with an appliance repair service and my motto is that "if it's already broke I can't hurt it anymore" Found the Parts Select site and started reading everyone instructions. During the summer,our electricity had went off several times,so I figured that the icemaker control and motor assembly was the problem. Watched the installation video,and followed the instructions. Used parts diagrams and super glue to piece dispenser lever back together. Wife is happy and we saved $
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jeffrey from fairmont, WV
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 3 people
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Refrigerator light would not turn on.
I first replaced the switch and had no results, I then ordered the Light Socket Kit, and because I had the experience of removing the panel to replace the switch, it took a few minutes to remove the two screws behind the panel, removing the temperature control knobs and then releasing the face plate which is secured by tabs at the bottom. The kit came with extra connectors in case they were needed, but they were not in my case and so I pulled off the wires, pushed the old socket out and the new one in. Attaching the wires to the correct pins, I screwed in the light bulb to be sure that the fix was correct and determining that, I replaced the screws that held the panel in place. Voila, I'm a happy camper who found some outdated jars in the back corners of the newly lighted shelves.
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Suzanne from STERLING HTS, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 6 people
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no shut-off for ice production; shut-off arm broken/missing
Inserted the prongs of the replacement shut-off arm in the holes provided in the bracket.
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Victoria from MELBOURNE, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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Ice maker stopped working
Removed the control and motor assembly by removing the plastic cover and three screws. Shut off the power to the refrigerator while removing the control and motor assembly (and also when installing the new one). Tested the motor using an AC power cord. The motor had apparently failed. Ordered the repair part and installed it taking care that the motor drive shaft and shut off arm were correctly aligned. The icemaker began to work properly when power was restored. The cost of this repair was about half the cost of replacing the entire icemaker.
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Marinus from Crestone, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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not making ice
first i removed 1 screw, then pulled out the ice maker, unpluged the electrical wire, i removed the white plastic cover , then an additional 3 screws . i pulled off the ice maker control . replaced with new ice maker control. i repeated the steps to put back the ice maker ...so
super quick part delivery !!!
super quick part delivery !!!
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salvatore from wantagh, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Wrench set
2 of 3 people
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Icemaker shaft would not turn
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Richard from Lewistown, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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motor assembly was shorting out
I removed the cover to assembly ,3 screws and it came right off. points were wore out. Thank you for a prompt delivery. It was delivered much faster then I expected.
Paul First time dealing with you ,thanks
Paul First time dealing with you ,thanks
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Paul from Boring, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
2 of 3 people
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wasnt making ice
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kandra from newhall, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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I never changed the filter
After my son-in-law told me where to change the part, I had to use pliers to turn the knob and it came right out. I replaced the filter turned the knob.
Parts Used:
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Christine M from Royal Palm Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
2 of 3 people
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timing contact wheel was not making reliable contact
Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker).
Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker.
Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.
Repair worked. Have lots of ice again.
Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker.
Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.
Repair worked. Have lots of ice again.
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Robert from Pebble Beach, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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No ice from ice maker
Replaced motor-modl (part #W10190935) by un-screwing 3 screws, disconnected the the electical plug, removed 3 screws that held the motor assembly to the and removed the motor and replaced with new motor but this did not fix the problem and still had no ice. Since frig was 10 years old decided to buy new one as cost to repair would probably cost a few hundred dollars. Gave frig to family member as second frig as they already had ice maker.
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James from San Diego, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
3 of 6 people
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Ice maker not working....
Took the front of the ice maker off. Noticed the arm inside was broken, found the part on your site and ordered it.....super fast delivery. Replace the moter assembly and off she went. had ice in about 30 minutes. Thanks for your services and I will highly recommend you to others......Thanks again.
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Marie from Homosassa, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
7 of 18 people
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ice maker stopped working
Ordered and installed new icemaker. Still didn't work. Called repairman who replaced cut-off sensor (expensive service call) Worked briefly, then stopped. Service man said new icemaker was defective. Called PartsSelect and they promptly sent another one (great service). Made ice for 12 hours and then stopped. Did nothing for 36 hours and it suddenly started working again and works fine now. Beats me.
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William from Cincinnati, OH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench set
2 of 3 people
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No Ice, water was valve working, the ice tray was turning
Installed the icemaker control assembly this corrected the problem suspect contacts on the old unit were not making a good contact over time, due to the damp area in the freezer the new unit corrected the repair easy repair.
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Jerry from MERRITT IS, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Replaced water filter on whirlpool gold side by side refridgerator.
followed the instruction video,that PartSelect provided on the web site,It was very easy
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JOHN from PALM COAST, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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