KSM11 KitchenAid Mixer - Instructions

Watched a YouTube video to disassemble,from there went smoothly. One small piece of advice,take pictures with your smart phone during the process. Makes remembering easier.

Looked at the mixer schematic form your website,which made it easy for me to take it apart. Once it was apart & all the grease removed I disassembled & cleaned all the drive parts. Saw what was warn, ordered the parts from you. Three days later received the parts, everything fit perfect. Added grease,assembled the mixer and it ran perfect ... Read more , good for another 20 yrs. Thank you for making it so easy to repair an old mixer in just over two hours. Rolf

Replace went good used the online video, my husband doesn't usually use any help but said the video helped him. Now my mixer works perfect. Also the price and shipping time was awesome.

Literally the whole top of this stand mixer had to be taken apart. With the help of U-tube! We realized the silver strip was removable and there where screws underneath. We figured we would replace both parts while it was all taken apart. We cleaned the mixer and added some grease where necessary. I now have a 25 year old new mixer. Thank ... Read more s for having our parts and guiding us with a diagram of the unit. Very helpful.

Looked for the probable cause from a U-tube video, then found the parts list and repair video on the PartSelect website. When the parts arrived within 3days the shipped email had a video on exactly how to complete the repair. Repair video was very well done and easy to follow.

We have the classic Hobart-made KitchenAid mixer from the mid-1980s. The original cord sheathing was disintegrating. The replacement cord is actually a better design, but the housing needs to be filed down to slide the cord into place. The old housing channel on my mixer only allowed for something basically the cord width to fit through. ... Read more The part of the cord that now fits tight against the housing is much thicker and sturdier than the original. I started with a metal file to widen the housing channel, which was working but taking a long time. My son the electrical engineer suggested a Dremel, which was indeed faster on the thick aluminum housing. We used a small circular sanding tip to avoid damaging any adjacent workings. My son also saw that the slim strain relief collar at the top of the cord was pushing and bending the wires too much against the rest of the unit, so he took an X-acto knife and gently rolled the cutting edge along the base of the top collar until he could tear away that extra collar and let the wires lie more naturally in the space. We also managed to break the paper gasket meant to shield the motor from vented flour (in my case lots of years of cocoa powder! Time to vacuum here), but taped that back together with black electrical tape. After the adjustments were made, the cord replacement itself took about 2 minutes. If your mixer is more modern, you may not need to make any adjustments like we did. Just take a picture of how the wires attach and duplicate that with the new wires in the cord.

Pulled off end cover. Used the how-to video's to show me how to remove the (3) components (watch out when it comes to removing the spring). Removed all (3) components (one issue was the black cardboard seal, which because of its age broke. Hindsight tells me that I should have purchased a replacement seal along with the (3) new parts. ... Read more r /> Fixed the broken part of the seal with scotch tape). Installed all new parts with the help of the video's and put the cover back on. Even with the new parts, the mixer would not run. Come to find out, after I took it to an appliance repair person, that someone had pulled both brushes and put them back in improperly. I could not find a how-to video that showed me how to de-install/re-install the brushes properly. I assume that was because new brushes were no longer available for purchase. At any rate, when the brushes were put in properly, everything worked. The repair person also adjusted the (2) screws on the speed control plate so that when you change the speeds via the lever, it all works properly. I didn't find a how-to video covering those adjustments either.

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