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KSBS25INSS02 KitchenAid Refrigerator - Instructions

All Instructions for the KSBS25INSS02
121 - 135 of 1312

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No Ice
11 of 16 people found this instruction helpful.
  • Bob from Camby, IN
  • Easy
  • 15 - 30 mins
  • Nutdriver
Removed one screw, carefully removed the unit, unplugged it and reversed the process to install. My only issue was the picture of the part I ordered was not the same as I received.
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Ice maker would not dispense ice
10 of 13 people found this instruction helpful.
  • Johnathanh from Portland, OR
  • Easy
  • 15 - 30 mins
  • Screw drivers
Light was blinking on the Electronic Control Boards. Ordered replacement (emitter and receiver)and installed, and now it's working.
Some note: 1 year ago, the board started to blinks (meaning it's bad) but it was still making ice. This gave me a false error when it really failed, took the risk and ordered the replacement parts an d all is well now.

One more thing to pay attention to , and it may only be on my model of refrigerator, but the wires harness that connect to the receiver board (big board) have large and stiff wire. With limited space where the board and the wire are seat at, it put lots of pressure on the pressure on the board's connector. This pressure, over time, will cause the right angle connector's solders to crack and may be a contributor to the failure. If you're installing the new board, try to re-inforce the connector with some rubber heat glue and also relieve pressure from the connector's end, which I hope will prolong your board.
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Worn out door chute
14 of 25 people found this instruction helpful.
  • Murali from Rochester, MN
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers
Pry open the front dispenser outer cover. Remove a screw holding ice door dispenser unit, remove old door chute, remove and place coil kind of stuff (connecting to panel) old chute to new one and reinstall.
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THERMOSTAT
9 of 10 people found this instruction helpful.
  • dominique from COMPTON, CA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
I followed your instructions , the only thing that was left out was that the freezer has a drain hole that had to be thawed out with a hair dryer,till the water went to the drain pan underneath the ref. your instruction were through enough, that's why I purchased the part from your company, I installed the part 2 days ago and its working like new again 23.00 for the part instead of 1200.00 dollars for another ref. thanks very much. 6 months ago I purchased the relay and compressor starter from your company at that time per your instructions I shook the compressor starter and like a light bulb it had something broke inside,I needed that thanks again oomk
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Button broke
9 of 10 people found this instruction helpful.
  • Karl from Goochland, VA
  • Really Easy
  • Less than 15 mins
  • Nutdriver
Remove ice bin,dump out ice (you could save ice in large pan) with the bin inverted remove 2 hex head screws install new button replace the 2 screws.
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Ice maker stopped working
9 of 10 people found this instruction helpful.
  • Travis from Normal, IL
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Repairing a refrigerator is inimidating to say the least. Our ice maker has broke twice in the two years that we have owned it. The first time we had a service repair faciliting come out and they replaced it for about $200. The second time I had no idea what the problem was until I came to this repair forum. I soon realized that the e lectronic control boards needed to be replaced. Received the part two days after ordering and it took all of about 5 minutes to unscrew the old boards, pop them out, and put in the new ones.

Love your website and the money that you saved me!!! Thanks a million!
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There was no light on in refrig area
12 of 19 people found this instruction helpful.
  • Lori from Chuluota, FL
  • Easy
  • Less than 15 mins
  • Screw drivers
Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.
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leaking water dispenser
12 of 19 people found this instruction helpful.
  • roxana from dinuba, CA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
worked great parts were perfect!
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Icemaker Would Not Produce Ice
8 of 8 people found this instruction helpful.
  • ROBERT from INVERNESS, IL
  • Easy
  • 15 - 30 mins
  • Nutdriver
Contacted sears home service to perform repair. Quote for repair was $307. 43. ( $196. 90 For labor ,$102. 58 For part) plus $75. 00 For service call. Based on the charge, I refused the repair and ordered the appropriate part from "part select" (733947) (wpl 8201515) motor module for a cost of $81. 84. To my surprise, the part arrived the next day and in 15 minutes the icemaker was in a position to make ice, and has been producing ice ever since. To perform the module replacement, I had to remove one screw with a nutdriver, pull the icemaker out, disconnect a wire harness, replace the module and do the reverse procedure to complete the installation. I saved a total of $225. 59 By doing this repair myself. A lesson learned. . . . . I will always investigate doing a repair myself with the help from the people at part select. Very professional and they sent the correct part the first time.
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Ice maker motor would run continuously but the blades would not turn and no ice came out.
9 of 11 people found this instruction helpful.
  • Gary from Medway, MA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
I wasn't sure what the problem was, but the ice maker seemed simple and on-line resources suggested the control and motor assemblty was at fault. I searched the internet and Partsource had great diagrams which I could match to the part in hand. The price was right (way less than the local stores) so I ordered it.
I unplugged the unit from the power in the freezer, but unplugging the entire refrigerator works too. I pried off the white cover on the front of the ice maker, which snaps in place top and bottom. There are three screws holding the contoller (the entire front piece), remove them, pull off the controller and push the new one in place. You may have to turn the blade shaft to line up the notch on the shaft to the motor. Then reinstall the three screws, The screws go into plastic so it is easy to cross thread them, so be careful, I actually think I did with no ill effects. Snap on the cover and repower the unit. Done. Simple and quick.
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intermittent ice/ no ice
9 of 11 people found this instruction helpful.
  • ryan from New Lenox, IL
  • Really Easy
  • Less than 15 mins
  • Screw drivers
power off, 3 phillips head screws on either side of freezer. unplg each board, plug new ones in completely. ( cannot mix them up, size difference) replace screws and enjoy ice cold beverages once again!!!!!!!!!
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replacing thermostat did not help
10 of 15 people found this instruction helpful.
  • John from Rocky River, OH
  • Difficult
  • More than 2 hours
  • Pliers, Screw drivers, Socket set
Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiv er boaed. I turn off manually the icemaker, when needed
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The Icee ejector arm stopped turning due to icecube jam.
9 of 12 people found this instruction helpful.
  • Leonard from South Euclid, OH
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!
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Icemaker quit making ice
10 of 16 people found this instruction helpful.
  • Bobby from Mokena, IL
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
I found a repair guide online to check the resistance of the motor, thermostat, and heater mold. The resistance of the motor and heater mold were both a little off from their recommendations. I had an assumption that it was the motor but I decided to just buy the whole assembly basically for spare parts and I didn't feel like messing ar ound with it any more. The new icemaker was not just a drop in replacement as part select told me because the Icemaker Bearing and Cup Assembly was larger than the original one. Thus, I had to switch it with the old one really quick so instead of a 3 min job it was 20 or so.....
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Ice maker leaked into ice reservoir
7 of 7 people found this instruction helpful.
  • joe from hilliard, OH
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
The ice mold has a coating on it. Over time the coating deteriorates. If your ice maker leaks water into the ice reservoir inspect the mold to see if the coating is compromised. If so, replace with new.

Remove the ice maker assembly. 3 small hex screws. Unplug power cord. Disassemble ice maker assembly. Remove ice mold/h eater. Replace with new. Reassemble.
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All Instructions for the KSBS25INSS02
121 - 135 of 1312