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KSBS25FKSS02 KitchenAid Refrigerator - Instructions

All Instructions for the KSBS25FKSS02
16 - 30 of 1545

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The Bearing Cup Assembly was broken and ice would jamb against it during the ice making cycle.
110 of 140 people found this instruction helpful.
  • David from Chester, CA
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
I removed the ice maker from the refrigerator, by removing one screw on the underside bracket and loosening the two screws at the top side, then lifting the ice maker off the loosened screws. I then unplugged the electrical harness that supplies power from the refrigerator to the ice maker. I then disassembled the ice maker by removing the front cover which is snapped in place, then removing two recessed screws at the front. I removed the broken part, I then reassembled the ice maker with the new part. I replaced the two recessed screws at the front and snapped on the cover. Then I reinstalled the ice maker in the refrigator by plugging in the harness, slipping the ice maker over the loosened screws in the refrigerator and replacing the screw that was removed from the underside bracket. Tightening all the screws completed the project.
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icemaker leaking infreezer compartment
103 of 131 people found this instruction helpful.
  • John from Oberlin, LA
  • Really Easy
  • Less than 15 mins
  • Nutdriver
first I backed off top two screws and removed bottom screw. unplugged wire harness. removed old icemaker. harness on new icemaker was the same. plugged in hung new icemaker on top two screws installed bottom screw. turned water on job complete and very easy. I was very satisfied with the whole process.
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Icemaker made a clicking noise then quit making ice
77 of 96 people found this instruction helpful.
  • Ryan from Layton, UT
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Motor from Part Select was 185W instead of 260W that came out of unit. After a bit of searching online, I found out the 260W had been obsoleted for lack of torque when harvesting ice.

Removal instructions: Unplugged fridge. Then I removed the screw on the bottom right rear of the unit. Then removed the plastic cover that covered the power connector. Pulled out the icemaker by pushing in the tab on the bottom left middle of the icemaker unit and pulling unit toward me. Unplugged the connector on the back right hand side. Removed the cover on the left side covering motor. Took out 3 philips screws and removed old motor with broken axle that spun freely (the source of the clicking noise). Put new motor in aligning harvest arm (the thing with the fingers) and did reverse of removal. Then plugged fridge back in and it started a harvest and the next morning I had a half tub of ice.
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No ice in ice trey
79 of 104 people found this instruction helpful.
  • Wayne from Leesburg, FL
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace h olding pins and start the process of putting back together the opposite way you took it apart.
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Water would not dispense.
76 of 100 people found this instruction helpful.
  • Timothy from Junction City, OR
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Unplug the refrigerator. Snap off the ring surrounding the dispenser from the bottom. There are two slots on the bottom. This is the toughest part of the repair because my refigerator is older and the part stuck. Then unscrew the two hex screws and unsnap the parts, then reassemble with the new parts. Snap the ring back on and you're all set. Pretty easy.
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Ice maker not initiating harvest cycle (not making ice)
66 of 74 people found this instruction helpful.
  • John from Elgin, TX
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers
My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.
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Outlet valve housing was cracked and leaking water
65 of 71 people found this instruction helpful.
  • Thomas from North Attleboro, MA
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers, Socket set, Wrench (Adjustable)
Removed panel in back of fridge. Disconnected water line. Removed outlet valve housing and disconnected wiring. New part is a retro-fit and was modifiable to fit into same space as old part. Reconnected wiring and water line. Turned water back on to test. Checked water dispenser in front door panel. All good. Replaced panel and whe eled back into place.
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Ice Maker would not eject the Ice either by cube or crushed
69 of 96 people found this instruction helpful.
  • Jack from College Station, TX
  • A Bit Difficult
  • More than 2 hours
  • Screw drivers
removed the Ice Tray, removed the cover that the motor is attached to, The biggest problem I had was getting the coupler off the drive shaft. It would not tightyen up and would not turn auger. I had to remove the unit and take a hack saw to cut the coupler off
The other problem I could not get the wireing harness unpluged from the refigrator, and had to remove each individual wire from its contact. I had to remove the whole motor unit inorder to get the old coupler off.
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Light Would Not Go On In The Refrigerator
62 of 82 people found this instruction helpful.
  • DANIEL from MINNEAPOLIS, MN
  • Easy
  • Less than 15 mins
  • Screw drivers
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the le ad wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!
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plastic Ice bin auger broke and needed to be replaced
56 of 67 people found this instruction helpful.
  • Suzanne from Colorado Springs, CO
  • Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
The repair was actually easy; however I have an ice dispencer/crusher attached and the which the diagram supplied with the part did not include. I had to make several calls before I was e-mailed the diagram.
Suggestions: note that the screw at the end of the auger goes in the reverse direction (this took me about 20 minutes to fi gure out even though it was shown in the diagram). Also, be sure to keep the ice crusher parts in order and be sure the white plastic tab on the crusher fits into a depression in the housing. I did not notice this and had to take it all apart and redo the install. It works great!!!
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
56 of 76 people found this instruction helpful.
  • ANDREW from DURANGO, CO
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
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Ice dispenser would not operate
46 of 49 people found this instruction helpful.
  • John from Poway, CA
  • Easy
  • Less than 15 mins
  • Screw drivers
The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and t wo screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.
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Door was making a clunking noise
46 of 49 people found this instruction helpful.
  • Erik from Yorba Linda, CA
  • Really Easy
  • Less than 15 mins
  • Nutdriver
The door is very easy to remove. There is one nut for the cap on the top of the soor hinge. Once the cap is removed, you need to remove the 3 nuts holding the hinge in place. Simply lift the door off the lower hinge and rest it on the dining room table. I set towels down to protect the stainless finish. The closing cam will be visible on the bottom of the door. I choose to replace the lower cam and the upper cam at the same time. I did not know what the problem cam was. The door works good as new. I put a small amount of vaseline where the two cams rub to provide a lubricant.
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Ice door was broken
46 of 54 people found this instruction helpful.
  • Ray from San Antonio, TX
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that ru ns through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.
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ice maker did not make ice
49 of 64 people found this instruction helpful.
  • DAVID from TINLEY PARK, IL
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting po wer in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
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All Instructions for the KSBS25FKSS02
16 - 30 of 1545