KOCE500ESS07 Whirlpool Microwave Oven Combo - Instructions

Should be about 1 5/8 inch with 3/8 inch prongs. Sent bulb won’t fit.
JennAire book showed
Part 74004458-halogen bulb part PS 11765655 was substituted.
I paid additional shipping so my son could install when here. My husband and I are 79 and unable to bend into the oven.
I need the correct part
where do I r ... Read more eturn the unopened $29.95 bulb for credit on my card and receive the correct one?????
Carolyn Sanders 817-319-6581
Order 21938961

REMOVED PANEL COVER [ 4 SCREWS]
UNSCREWED 2 SCREWS ON LATCH DOOR
ON THIS MODEL THE PART WAS IN TOO TIGHT OF QUARTERS SO I HAD TO LOOSEN A TOP PANEL SO I COULD RAISE PART HIGH
ENOUGH TO RELEASE IT FROM A CATCH AT THE BACK OF THE PART. PUSH PART BACK, RAISE AND PULL FORWARDS.
REMOVED 4 WIRES ONE AT A TIME AND ATT ... Read more ACHING TO NEW PART. REPLACED PART, TIGHTEN TOP PANEL AND REPLACED PANEL COVER.

NOT BAD FOR A 91 YEAR OLD

Set the new one inside the microwave

Part arrived in timely manner and placed it in microwave oven.

removed existing racks; slide new rack over both sides to the back.

The part is pushed against the ceiling into an opening and then turned 90 degree. That is is.

Just put it in

Fool proof.

removed unit from cabinet tested switch it was OK checked wiring and found shorted out wire leading to switch. cut out bad section and spliced wire back together
problem solved

EASILY REMOVED GLASS COVER INSIDE OVEN AND REMOVED SMALL HALOGEN LIGHT BULB.
RECEIVED REPLACED WITHIN TWO DAYS OF ORDER AND REPLACED BULB AND GLASS COVER IN ABOUT 10 MINUTES.
MOST DIFFICULTY WAS HAVING TO BEND DOWN TO REACH INSIDE OF OVEN TO LOCATE POSITION TO INSERT BULB.

Turn the grill support 90 degrees to the opening in ceiling of micro. Insert then turn back 90 degrees so the support is in-line with the slot. Hang the wire on the support. Hours of worry over what this was gonna cost me to get repaired, then a 45 second fix costing only 29 bucks.

Took about 10 seconds... turn the new ceramic holder sideways, push up in the hole, bring the element up to position and twist the ceramic piece 45 degrees into place to hold element. That's it!!! Very simple....

We ordered element support 3 times and all three times it came broken. The part is made of porcelain and is fragile , representative asked warehouse to pack it in the box and part still came in envelope.
Requested refund and ordered directly from factory.

Ordered the part and was extremely pleased with how quickly it shipped and also the packaging was extremely secure. Will definitely purchase from this site again.

Very easy, fit perfectly.No tools required.