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KFFS20EYMS00 KitchenAid Refrigerator - Instructions

All Instructions for the KFFS20EYMS00
1 - 15 of 318

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My refrigerator stopped cooling and the freezer section stopped freezing
441 of 556 people found this instruction helpful.
  • garth from forest lake, MN
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck le t's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
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Evaporator Fan failure
164 of 190 people found this instruction helpful.
  • William from Middletown, NY
  • Easy
  • 15 - 30 mins
  • Nutdriver
The reason I repaired it myself was because the repairman that diagnosed the problem.didn't come back in two weeks. The evaporator fan sits behind a vented wall in the freezer and directs cold air into freezer and refrigerator.I removed the ice make assembly first and then the freezer wall held in place by two sheet metal nuts. Then remov ed wires from fan motor. Removed the fan blade from fan motor,which was press fitted on,then removed fan motor from bracket assembly(make sure and retain the two vibration rubber washers on back and front of motor. Reinstall new motor with vibration washers and press fan blade on new motor. Install in bracket assemble and reassemnble.
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Broken elbow on icemaker water fill tube.
130 of 142 people found this instruction helpful.
  • Charles from Orland Hills, IL
  • Really Easy
  • Less than 15 mins
  • Nutdriver
Removed 2 screws holding water fill tube to rear of refrigerator and pulled out, matched old part with new to make sure of proper match. Guide new fill tube thru hole, making sure it is aligned with slot in ice cube tray on inside of freezer. Install new plastic line from water pump outlet to water fill tube, check for leaks, job done.
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Lights inside refrigerator not working
137 of 257 people found this instruction helpful.
  • Clint from Rayville, MO
  • Really Easy
  • Less than 15 mins
  • Screw drivers
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
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No ice in ice trey
79 of 104 people found this instruction helpful.
  • Wayne from Leesburg, FL
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace h olding pins and start the process of putting back together the opposite way you took it apart.
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
56 of 76 people found this instruction helpful.
  • ANDREW from DURANGO, CO
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
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Lower refrigerator not cooling
51 of 65 people found this instruction helpful.
  • Jim from Crystal Beach, TX
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Pliers, Screw drivers
Looked up problem in your troubleshooting section, determined necessary part, ordered part on Saturday. Received part Tuesday. Installed in about 10 minutes. Works great. Saved about $200.00.
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ice maker did not make ice
49 of 64 people found this instruction helpful.
  • DAVID from TINLEY PARK, IL
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting po wer in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
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while closing the door, the light switch fouled, resulting in the switch breaking
66 of 118 people found this instruction helpful.
  • Kevin from Beckley, WV
  • Really Easy
  • Less than 15 mins
  • Screw drivers
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
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Light Switch broke
48 of 78 people found this instruction helpful.
  • James Richard from St. Cloud, MN
  • Easy
  • Less than 15 mins
  • Socket set
An easy job for smaller hands. Removed the two bolts holding the light cover. Removed two electrical connections from the old switch by pinching the retaining clip,removed the switch, snapped in the new one and re-attached the connectors. Your online illustrations helped me to know that the plastic housing for the light switch would only swing down so far and was not intended to be removed. Saved me from breaking that plastic cover's tabs. This home repair saved me more than 5 times the cost of hiring a professional to do it. Very happy homeowner.
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Right door lower hinge assembly was damaged, such that the door sagged and would not open or close properly.
31 of 37 people found this instruction helpful.
  • William from OREFIELD, PA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Unfortunately, I have still not managed to complete the repair, using the two parts indicated above, nor with the door bracket (part no WP2183805) that I ordered subsequently that arrived two days ago. It is not the same as, nor functionally equivalent to, the old bracket that I assumed was broken, since it was not retaining the piece in the base of the door into which the cam is inserted to mount the door. The new Cam is the correct part, but is not the solution since the old Cam is slightly worn but not damaged, and the thimble I bought does not seem to fit anywhere. The hole in the new bracket has a much too small hole to retain the Cam receptacle piece in place in the base of the door. However, this is the only lower door bracket shown in the PartSelect diagram of all the door parts used on a Whirlpool WRF560SMYM04 refrigerator. I do observe that the dark gray plastic cover on the base of the door is broken, but I don't imagine this plastic cover served to retain the Cam receptacle piece solidly in place, and this plastic cover is not offered as a replacement part either. At present I am at a total loss for how to proceed! However, the instructions for removing and replacing the door are clear and very easily carried out, and the job would be very quick and easy with the right parts. So beware if you are repairing the door on this model that the door parts diagram might not show all the parts to cover the door variations that apparently have been used!
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The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes
32 of 42 people found this instruction helpful.
  • Roger from Sunnyvale, CA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.
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Ice maker mold was cracked and leaking water into the bin which then froze all the cubes together.
28 of 30 people found this instruction helpful.
  • George from Cottage Grove, MN
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
I removed the ice maker assembly from the freezer compartment (four nuts/ nut driver) and unplugged the wire harness. I discovered the nature of the problem and I went on the Internet to look for replacement parts expecting I'd have to buy the entire ice maker. When I found PartSelect.com I looked through the pictures of the parts avai lable for my ice maker. I found the correct part quickly and easily. And having an acurate photo on the site, I was able to match all the key features of the mold I had with the one on the screen. I ordered the part, and installed it the day it arrived with just a Phillips screwdriver and a nut driver. It functions perfectly.
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The light switch on the refridgerator broke - no light.
36 of 58 people found this instruction helpful.
  • David from Albany, OR
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
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power surge killed the fan motor
27 of 35 people found this instruction helpful.
  • Joe from Arnold, MD
  • Easy
  • 1- 2 hours
  • Nutdriver, Pliers
Removed back panel in the freezer. Removed old fan. Installed new fan and reinstalled back panel.
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All Instructions for the KFFS20EYMS00
1 - 15 of 318