KDTM704ESS2 KitchenAid Dishwasher - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
The left front tab holding Rack Adjuster to slide out rail snapped off
I did a Youtube search and discovered there were a couple that showed the replacement in detail. I watch the entire process once and then had my laptop beside the upper rack and paused the video after each step. That worked well
Parts Used:
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Keith from BRECKENRIDGE, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 8 people
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Housing outer piece was broken
Removed old housing parts and replaced them with the new parts I ordered. Very easy
Parts Used:
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Larry from MANCHESTER, NJ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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Split tine row
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Janet from MIDDLEBORO, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Dishwasher door stopped latching properly.
Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
Parts Used:
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Bryca from TULSA, OK
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
3 of 3 people
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Upper rack adjuster broke on one side. Detergent dispenser slide cover broke.
Replaced upper rack adjuster on both sides as these adjusters seem brittle due to heated drying over years. Followed YouTube video for repair. Very easy to fix.
Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.
Replaced the detergent dispenser on the door. Followed YouTube video with slight modification given moderate difference in model on video and my model. Relatively easy repair that takes a little bit of time.
Parts Used:
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Eldon from MEQUON, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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basket rail repair
unplug, disconnect water, remove all screws holding the machine in the cabinet. slide out the machine to access the 4 bolts hold the rail. Have a prop to hold basket in place as you remove old rail> Plastic clips front and back, hold the basket to the rail. Be careful not to break, not include with the replacement rail. If you are not handy with tools and no insight...hire it done
Parts Used:
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JERRY from BUCYRUS, KS
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
3 of 3 people
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two retainers broke and the main part fell apart
pushed the new retainers in the holes and we are set to go
Parts Used:
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Lois from Great Falls, MT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Original door balance cord broke on one side
pulled the dishwasher out (took the most time-1 hour) and 30 min. to install new door balance kit and springs. Replace both sides while the unit was out.
Parts Used:
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Jerry from BOALSBURG, PA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
3 of 3 people
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Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
Parts Used:
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Harold from OMAHA, NE
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Replacing the soap/rinse dispensing module in front door of dishwasher
1. Remove front of door with torx screws around inside top and sides of door.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
Parts Used:
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Tom from CANBY, OR
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 3 people
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leaking water inlet valve
I closed the water at the tank and opened all the hot water faucets in the house thereby draining static water from the inlet hose at the valve. Then I unscrewed the inlet hose from the valve, unscrewed the valve body from the support bracket under the tub, unplugged the electrical plug from the valve body, and removed the outlet hose. I installed the new valve using the reverse sequence. Then I closed all the hot water faucets, turned on the hot water at the tank, and purged air from each of the faucets. I then started the dishwasher and ran it through a complete cycle, periodically checking it for leaks, and found none. Total time for uninstall and reinstall - about 30 minutes. Not bad for an 80 year old.
Parts Used:
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Fredrick from BROADALBIN, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
3 of 3 people
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Door balance cord failed
Due to the way I installed the appliance originally it was not necessary to disconnect supply water nor the drain connections. When the cord broke the spring came out of the point of connection to the appliance. It some "finagelling" to reattach the spring.After some "select vocabulary" it hooked into the correct spot and the rest was history.
Parts Used:
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Donald from BETHLEHEM, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Wrench (Adjustable)
3 of 3 people
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Attachments from tray to upper rack adjuster broken
Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.
Parts Used:
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Glenn from FULSHEAR, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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Defective dishwasher heating element
Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.
Parts Used:
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Matthew from CHATHAM, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Wrench set
3 of 4 people
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Tine Row Rusted
At first I thought I needed a new bottom rack for my dishwasher. Out of curiosity, I watched the installation video and realized that the Tine Row installed separately and that was the only part I needed. I am appreciative of being able to access that video and the money I saved. Installation took seconds to complete.
Parts Used:
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Cheryl von der from HUNTINGTN BCH, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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