KDTM5 Dishwasher - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Hinge bent went spring cable broke
6 of 9 people
found this instruction helpful.
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Timothy from Falls Church, VA
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver, Screw drivers
My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all
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of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...
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water fill overflows at times
7 of 12 people
found this instruction helpful.
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Dennis from AUBURNDALE, WI
- Really Easy
- 15 - 30 mins
thought it could be due to the overfill control switch,so ordered one and replaced one in the washer. However, it did not solve the problem. Having a repair company coming to look at the dishwasher. Tipped the washer on its back and switch was readily accessable. Only had to open plastic covering over the switch, disconnect the wires and
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install new switch and reconnect the wires.
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Factory crimped end of link cord pulled out of plastic fastner that hooks on door.
6 of 9 people
found this instruction helpful.
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Scott from Miami, FL
- Easy
- 15 - 30 mins
-
Screw drivers
Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then t
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ry and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.
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Broken Mounting bracket
8 of 15 people
found this instruction helpful.
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Roy from HIGGINSVILLE, MO
- Really Easy
- 15 - 30 mins
-
Screw drivers
Removed old part and replaced with new part
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The small knobs wore off that hold upper rack on the "drawer" guides.
5 of 6 people
found this instruction helpful.
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PAM from SISTERS, OR
- Very Easy
- Less than 15 mins
-
Screw drivers
I watched online repair video for replacing the part. 3 different clips held the part in place. Video showed how to properly remove each clip & also how to put them back on once part is replaced. Video was immensely helpful because I was afraid I break something else trying o remove them! I ordered & replaced the part by myself withou
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t help from my husband. My daddy would've been so proud. :)
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Leaking around door
5 of 6 people
found this instruction helpful.
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Dean from CHAPEL HILL, TN
- Very Easy
- Less than 15 mins
Pulled off old seal found center of new seal and pushed new seal into channel that old seal came out of starting at top middle underneath the latch
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water leak during wash cycle
5 of 6 people
found this instruction helpful.
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Jim from NAUGATUCK, CT
- Very Easy
- Less than 15 mins
I followed the video on the site and it worked perfectly!
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Door latch wouldn't close
5 of 6 people
found this instruction helpful.
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Colin from Goffstown, NH
- Easy
- 30 - 60 mins
-
Screw drivers
Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it
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clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.
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There was no problem
13 of 30 people
found this instruction helpful.
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Briant from Byron, MN
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.
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The little ball bearings were droping into the bottom of the diswasher from the tracks.
4 of 4 people
found this instruction helpful.
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James from KNOXVILLE, TN
- Easy
- 30 - 60 mins
-
Socket set
I basically used the instructions provided with the "Your Order Has Shipped: email from you. It was quite easy. Thank You!.
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Dishwasher door leaking
4 of 4 people
found this instruction helpful.
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Paul from HGHLNDS RANCH, CO
- Really Easy
- 30 - 60 mins
Pull the old seal out and push the new seal in. Done. Easy. The only issue is the door is still leaking and I have to replace the seal and the plate that goes across the bottom of the door.
Order both this seal and the seal for the bottom of the door at the same time.
Order both this seal and the seal for the bottom of the door at the same time.
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The Adjuster tabs broke on both sides
5 of 7 people
found this instruction helpful.
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Michael from MIDLAND, MI
- Really Easy
- 30 - 60 mins
-
Screw drivers
Two of the four small nylon/plastic tabs on the adjusters that support the top rack on the rack slides, broke off (one on each side).
Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.
As practice, I too ... Read more k one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.
When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.
As practice, I too ... Read more k one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.
When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
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Dishwasher door falls when opened
5 of 7 people
found this instruction helpful.
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Mark from Seattle, WA
- A Bit Difficult
- 1- 2 hours
-
Screw drivers, Wrench (Adjustable)
First, I bought the door balance link to replace the broken links that connect to the springs.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there w ... Read more as so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there w ... Read more as so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.
The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
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Water leaking around door and latch mechanisim seems to have failed
6 of 10 people
found this instruction helpful.
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Robert from PORT LUDLOW, WA
- Difficult
- More than 2 hours
-
Screw drivers
Still not sure it is repaired. Still have water leakage around upper edge of door on control data panel. We just experienced an issue with the auto drain system, the first since door seal repair and door latch replacement???? Is the latching mechanism suppose to secure the door?
If so it isn't?
Not a great success story. A new ... Read more washer may be in the cards
If so it isn't?
Not a great success story. A new ... Read more washer may be in the cards
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Left side dishrack track broke. Wanted to install new one.
5 of 7 people
found this instruction helpful.
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Stacey from VESTAVIA, AL
- Difficult
- More than 2 hours
Thought this would be much easier than it actually was. Long story short, ended up calling is an appliance professional to install the part.
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