KDTM4 Dishwasher - Instructions

Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse

Not a difficult repair, but made more difficult than it should have been by KitchenAid's decision to attach the track from the outside,rather than the inside. Remove the top and bottom racks (top rack just lifts off its tracks). After turning off power, remove the trim panel below the door, then open the door and undo the screws holding ... Read more the tabs at the top where the dw is attached to the underside of the countertop. Lower the adjustment legs at the bottom front with an adjustable or sized end wrench. Assuming enough slack in the supply and drain hoses and power supply line, just pull the dishwasher about halfway out which will give access to the bolts holding the track mounts. You'll have to pull back the insulation to access the bolts. Then with a nut driver or socket wrench remove the bolts, put the new track in place and bolt in. Actual replacement takes less than five minutes. All the prep work to get to the mounting bolts is most of the work. If you have to disconnect the hoses or power it's a bit more, but I didn't have to do that. I made the mistake of only ordering the one track that failed (outraged that I have to replace this after only 5 years or so and too cheap to buy both), but in retrospect, I can see that I should have bought both. The opposite side is not in great shape and will need to be replaced at some point.
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!

Disconnected water, drain and electricity. Pulled machine out and put on its back to access bottom. It's a matter of swapping out the part. You do have to "move" some blocking parts, but no big deal. Only issue is you need to have traditional hose clamps as the 2 OEM clamps are 1 time use and if you do not have the crimper, you need to re ... Read more place with standard ones. Also, no one tells you that you may need to "reset" the machine when you put the power back on. I had an error /fault code of FA E5 which is a drain issue. Just cut the power for a couple of minutes, open the door, hit CANCEL twice ( you may need to hit HEATED DRY too), put power back on, and the fault code will go away. Not sure if this is what the factory says, but a bit of trial and error solved it.

Never done any repair before on an appliance, but a lot less expensive than repair person who wanted $665 + tax.

I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.

Turned off power to the dishwasher. Removed the front panel via the screws on the inner wall of the door. Lifted and pulled out the front panel. Disconnected cable connections to fully remove the front panel. Pressed down on the latches to the left and right side of the door latch. Pulled out the door latch. Put in new door latch until it ... Read more clicked into place. Reattached cable connections. Put the front panel back on with the screws. Turned back on power to the dishwasher.

I followed the video on the site and it worked perfectly!

Pulled off old seal found center of new seal and pushed new seal into channel that old seal came out of starting at top middle underneath the latch

I watched online repair video for replacing the part. 3 different clips held the part in place. Video showed how to properly remove each clip & also how to put them back on once part is replaced. Video was immensely helpful because I was afraid I break something else trying o remove them! I ordered & replaced the part by myself withou ... Read more t help from my husband. My daddy would've been so proud. :)

Removed old part and replaced with new part

thought it could be due to the overfill control switch,so ordered one and replaced one in the washer. However, it did not solve the problem. Having a repair company coming to look at the dishwasher. Tipped the washer on its back and switch was readily accessable. Only had to open plastic covering over the switch, disconnect the wires and ... Read more install new switch and reconnect the wires.

Removed 2 screws that fasten dishwasher to underside of countertop. Pulled dishwasher out from under the countertop for access to sides. Hooked link on door, threaded cord around 2 wheels, hooked spring to back of dishwasher, stretched spring and hooked to eye on end of link cord. I found it very difficult to hook spring to link then t ... Read more ry and stretch spring to hole at back of dishwasher. Easier to pull spring and link towards each other and connect. Note: This link was actually different from the original. The plastic end that connects to the door actually hits the first wheel when door is closed but it doesn't seem to prevent the door from locking properly (old design was better). However, I shaved this plastic end to provide better clearance.

Pulled dishwasher out from under the counter, removed faulty seal, installed new seal. Easy to understand directions are on web site.

My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all ... Read more of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...

Motor was loud and was getting louder. I couldn’t find an away to order just the motor so I ordered the motor and pump assembly, removed the motor from the pump case with the 3 torx screws. Very easy replacement, resolved issue completely.

Shut water supply off
Unplug dishwasher
Disconnect water supply hose
Dis ... Read more connect drain hose
Tip dishwasher down and lay on the front
Disconnect recirculation hose for tool access
Remove 3 torx screws from motor
Disconnect plastic retention clip from top motor bracket
Pull rubber motor mount out of metal motor bracket
Slide motor bracket way from motor
Disconnect electrical connection from motor
Pull motor and pump impeller off pump housing
Put new motor and pump impeller into pump housing
Replace 3 torx screws
Slide motor mount bracket back into place
Replace rubber motor mount
Push motor end into rubber motor mount
Reconnect electrical connection
Replace recirculation hose
Replace drain hose
Replace water supply hose
Plug in

Removed the old rack clips from the top rack, freeing the rack and removed the bracket holding the adjustable bracket

Replaced the rack bracket and hung the rack back onto the rails