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KDTM4 Dishwasher - Instructions

All Instructions for the KDTM4
16 - 30 of 523

Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!

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Inlet valve wasn't working
26 of 30 people found this instruction helpful.
  • Melissa from AIKEN, SC
  • Really Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Put thread tape on threads. Screwed water hose to part. Pushed hose onto part. Pushed electric clip to part. Screwed part onto washer. Done
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leaking from door
19 of 20 people found this instruction helpful.
  • charles from MAURICE, LA
  • Very Easy
  • 15 - 30 mins
Removed old gasket, cleaned track and replaced gasket-also quit using Cascade pellets and went back to using Cascade powder with a numerical "rating" of 6. The pellets of even 10 caused the washer to leak, obviously too much foam would not float the float to actuate the pump.
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plastic parts degraded and failed
18 of 21 people found this instruction helpful.
  • Edouard from DANBURY, CT
  • Easy
  • 15 - 30 mins
I pulled the rack and removed failed parts, then reassembled. I would note that the videos are helpful as dishwasher racks can be a bit of a puzzle.

Why manufacturers use so much plastic in a heated environment is beyond me. The heat cycle degrades the plastic to failure - poor design!
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Detergent door was not locking closed
17 of 18 people found this instruction helpful.
  • David from Swanzey, NH
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Super simple.
Remove all screws around the stainless metal shroud inside the door. DONT remove the hinge screws.
Torx bit required.

Unplug detergent dispenser and place outer door assembly aside. Dispenser has small clips holding it in, top, bottom and sides I believe. Push these in, dispenser falls out into dishwashe r.

Insert new unit, reverse all steps. Done.
Dont for get to reattach the wires!
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Leaky dishwasher
18 of 24 people found this instruction helpful.
  • Raquel from JOHNSON CITY, TN
  • Very Easy
  • 15 - 30 mins
  • Screw drivers, Wrench (Adjustable)
Followed a video, pretty straightforward. Be sure to clean all the area. My husband used cotton swabs to clean all the gunk.
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Broken Door Links
15 of 16 people found this instruction helpful.
  • Randall from Moreno Valley, CA
  • Easy
  • 15 - 30 mins
  • Screw drivers
Remove two screws at top that fasten dishwasher to cabinet. Slide dishwasher out to expose the two links that attach the door to the springs. Fit the new links to the springs and door.
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Right side track for upper rack came apart
15 of 16 people found this instruction helpful.
  • John from LAFAYETTE, IN
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
I replaced both upper rack tracks because the spot welds on one of the factory tracks failed after 18 months. The welds just rusted away and let go. The other track appeared to be close to failure so I replaced both of them. This repair is actually quite easy, but in order to change the tracks, you must pull the appliance out at least a l ittle more than halfway in order to reach the screws that hold the tracks in place. There are four such screws on each side -- they are fastened through the exterior face of the tub. Here is the process:
Use a 1/4" nut driver to remove the bottom front (kick) plate from the appliance. There are two screws, one at each end. There should also be two screws fastening the dishwasher to the countertop. You'll need to open the dishwasher door to see these and remove them. At the bottom of the dishwasher again, you might need to screw the front (2) leveling feet in to lower the dishwasher and provide clearance. Once done, just (gently, slowly) pull the appliance out of the cabinet. Check to make sure your power wiring, drain hose, and water supply hose are all long enough to do this. If necessary, disconnect any of these that are too short. if your power wiring is short, as mine was, you'll need to disconnect the circuit breaker, then remove the junction box at the lower front right side of the dishwasher, then disconnect the power and ground wires.
Once out of the cabinet, use a 5/16" nut driver to remove the four screws holding each rack slide in place and remove the track. The rubber mounts will come out with the track (new tracks include new rubber mounts). Clean any residue from the track mounting area inside the tub before installing the new track. This whole replacement process should take a total of 3-4 minutes per side.
To finish up, just reverse the process. When sliding the dishwasher back into place, make sure the fiberglass insulation stays in place completely around the outside of the tub.
Because the tile on my kitchen floor does not continue under the dishwasher (tile was installed after the cabinets), it was absolutely necessary to turn in the leveling feet to get the appliance out. Since this also makes it very difficult to get a wrench around the plastic feet, I used a very small socket (3/16"?) on the top of the leveling feet stems. This makes it really easy to turn the feet.
I the appliance designers had engineered things better by fastening the tracks from inside the tub, this would be a 5-minute job. But it's still not bad at all.
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A small plastic knob, that holds the top rack of the dishwasher to the slide rail, broke.
15 of 19 people found this instruction helpful.
  • Lynn from DUVALL, WA
  • Easy
  • 30 - 60 mins
  • Screw drivers
My husband called Part Select and described the problem. After we sent a couple of photos to the technician, she determined the part that we needed...a top rack assembly unit...and it arrived within a few days.
I watched the video that Part Select provided and it made the job so much easier than if the new part had been sent with a b ooklet of diagrams and written instructions. The video showed exactly how to dismantle the old part and then install the new part. It was also helpful to compare the part I was working with to the same part on the other side of the rack so that I knew for sure that I had it positioned correctly.
The part and shipping cost about $70. It would have cost more than 3 times as much if I had to call a repairman.
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Inlet valve leaking at water connection
17 of 25 people found this instruction helpful.
  • Joseph from BIRMINGHAM, MI
  • Really Easy
  • 30 - 60 mins
  • Nutdriver
The valve has a plastic fitting to attach the the water line with a hose fitting. Was not carful enough with the original and damaged it attaching the water line. Ordered a replacement fitting. While it is possible to replace the water inlet valve without pulling the dishwasher out from the cabinet found it was easier to get at with the m achine out. The video does and good job of showing the removal and replacing the valve. Easy job, don't be like me and be careful attaching the water line.
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dishwasher leaking from door
17 of 26 people found this instruction helpful.
  • michael from TUCSON, AZ
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Socket set
it was ok if I would have been sent the correct part, but you sent me the wrong part # and I had to go to the post office and mail it back. the part was not the same number as my order and completely wrong, still waiting for my refund and shipping charges. So you have failed me.
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Dishwasher door falls down as soon as it is unlatched and moved just a few inches open
12 of 12 people found this instruction helpful.
  • Joellen from Castro Valley, CA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
This kit comes with the link cords and the balance wheels. I only needed the cords. I undid the set screws under the counter edge and slid the Dishwasher out from under the counter. One of the links had a broken cord and the spring had snapped to the very back of the space and was a bit hard to find. I used the good side as a guide to see how to thread the cord correctly. I did not replace the wheels since they appeared to be in good shape and looked like they might be a bit more difficult to replace than just the cord. For a second I thought I had ordered the wrong part because the new cord's attachment point at the hinge did not look exactly like the originals but the new design worked just like the original. I did need one other person to help stretch the spring and hold the door in the best position so I could attach the cord to the hinge. It's working perfectly now and I saved the wheels in case I need them later.
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One side had broken
12 of 13 people found this instruction helpful.
  • Arthur from GLENSIDE, PA
  • Easy
  • 30 - 60 mins
  • Screw drivers
This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructi ons from the start. Most of my time was taken with searching for instructions.
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Detergent dispenser latch broken
12 of 13 people found this instruction helpful.
  • Benjamin from KNOXVILLE, TN
  • Really Easy
  • 30 - 60 mins
  • Screw drivers
Replaced the detergent dispenser module by first unscrewing the front outer cover from the dishwasher and removing it, then by unplugging the old detergent dispenser, then by bending the metal latch clips outward to remove the old detergent dispenser, then by bending the metal latch clips inward before inserting the new detergent dispense r, plugging the new one into the wiring harness then re-securing the front outer cover of the dishwasher door.

This repair could be done in under 15 minutes but my dishwasher is so old that there was a lot of gunk built-up around the screws that hold the front cover on that I wanted to take my time cleaning up real nice.

The detergent dispenser is VITAL for getting dishes clean. Without it working properly, the detergent will be removed from the wash during the pre-wash/soak function and your dishes will not come out clean. I HIGHLY recommend doing this repair if your detergent dispenser is not working, and I had a great experience with www.PartSelect.com
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No heating for washing or drying
12 of 13 people found this instruction helpful.
  • Dewey from UNIONTOWN, AL
  • Really Easy
  • 30 - 60 mins
  • Pliers
Was a cinch just watched the video whole procedure took an hr or so
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Leaking water at bottom corner
12 of 14 people found this instruction helpful.
  • Ells from Stevensville, MD
  • Really Easy
  • 15 - 30 mins
I removed the old gasket. Cleaned the surface under the old gasket and began pressing the new gasket into place. Make sure the gasket is pressed all the way in to properly seat it in the groove. Didn't use the tube of gasket sealer and it worked perfectly no leak,
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All Instructions for the KDTM4
16 - 30 of 523