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KDTM354DSS4 KitchenAid Dishwasher - Overview

Sections of the KDTM354DSS4

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Door Balance Link Kit – Part Number: 8194001
Door Balance Link Kit
★★★★★
★★★★★
(186)
PartSelect #: PS972325
Manufacturer #: 8194001
This part is a door balance link kit, also sometimes known as door cable or door spring cable kit, that helps support the door as it opens and closes by connecting to the dishwasher door hinges. The k...
$32.89
  In Stock
Dishwasher Upper Rack Adjuster – Part Number: WPW10546503
Dishwasher Upper Rack Adjuster
★★★★★
★★★★★
(87)
PartSelect #: PS11756150
Manufacturer #: WPW10546503
This OEM Dishwasher Upper Rack Adjuster is a grayish-black, plastic part which will require a screwdriver to install. It fits onto dishwasher rack and connects it to the track allowing it to slide in...
$33.63
  On Order
Mounting Bracket – Part Number: WP8269145
Mounting Bracket
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(12)
PartSelect #: PS11745496
Manufacturer #: WP8269145
The mounting bracket is sold individually, without screws. This part secures the upper side of the dishwasher to the underside of the counter or cabinet to prevent the dishwasher from moving, shaking,...
$17.04
  In Stock
Tine Pivot – Part Number: WPW10082853
Tine Pivot
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(25)
PartSelect #: PS11748190
Manufacturer #: WPW10082853
The tine pivot clip, also known as the tine row pivot, is used in dishwashers and is located in the upper dishrack. At around 3 inches in length, the clip is used to keep the tine row in place in the ...
$6.34
  In Stock
LOWER DISHRACK WHEEL ASSEMBLY – Part Number: WPW10195417
LOWER DISHRACK WHEEL ASSEMBLY
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(83)
PartSelect #: PS11750057
Manufacturer #: WPW10195417
The Dishwasher Lower Dishrack Roller is a grey plastic part which attaches to the bottom of the lower dishrack, allowing you to slide it easily in and out. If the rack no longer moves smoothly or sho...
$53.79
  In Stock
Dishwasher Positioner – Part Number: WPW10195840
Dishwasher Positioner
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(6)
PartSelect #: PS11750093
Manufacturer #: WPW10195840
Also known as rack adjuster. Sold individually. This is an original part from KitchenAid, Kenmore, Whirlpool, Jenn-Air, and Maytag for use with Dishwashers. The dishrack adjuster arm positioner clip...
$33.72
  In Stock
Dishwasher Dishrack Adjuster – Part Number: WPW10195839
Dishwasher Dishrack Adjuster
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(4)
PartSelect #: PS11750092
Manufacturer #: WPW10195839
Sold individually. This dishrack adjuster is for dishwashers. Dishrack adjuster lets you change the height of the dishwasher's upper rack. Wear work gloves to protect your hands when installing this part.
$36.82
  In Stock
Tine Row – Part Number: W10728160
Tine Row
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(31)
PartSelect #: PS10057161
Manufacturer #: W10728160
The tine row on your dishwasher rack divides the rack into columns to keep your kitchen items in place during the washing cycle. If you notice that one or more of the tines on your current tine row is...
$47.80
  In Stock
Dishwasher Dish Rack Slide Track - Left Side – Part Number: W11259785
Dishwasher Dish Rack Slide Track - Left Side
★★★★★
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(27)
PartSelect #: PS12584376
Manufacturer #: W11259785
$78.02
  In Stock
Dishwasher Dish Rack Slide Track - Right Side – Part Number: W11259786
Dishwasher Dish Rack Slide Track - Right Side
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(38)
PartSelect #: PS12584377
Manufacturer #: W11259786
$78.02
  In Stock

Questions And Answers for KDTM354DSS4

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8 questions answered by our experts.
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    Barbara
    December 12, 2019
    My 1 year old KitchenAid dishwasher top rack is broken at left side height adjustment mechanism. It looks like the plastic is worn from use possible heat from drying cycle. The rest of the rack looks in good shape. How many parts do i need to purchase?
    For model number KDTM354DSS4
    Hello Barbara, thank you for writing. The associated parts are as follows: Upper Rack Adjuster, part number PS11756150; two of the Positioners, part number PS11750093; and two Dishrack Adjusters, part number PS11750092. Good luck with your repair!

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    Renae
    November 27, 2019
    Does this model have a filter and how do i clean it?
    For model number KDTM354DSS4
    Hello Renae, thank you for your question. There is a screen under the lower spray arm that can be removed and cleaned. Remove the lower rack and rotate the lower wash arm lock nut counter clockwise to release the arm. Once that is removed the filter screen should be visible and is a half circle piece. If the filter you need to clean is the pump filter that has to be accessed by removing the bottom access panel and locating that part on the pump under the unit. I hope this helps.

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    DONALD
    December 2, 2019
    I would like to confirm my tentative diagnosis of a non working dishwasher. This is a 3-year old machine. It fills with water, goes through the cycle and drains and dries. But does not circulate the water during the wash cycles. Since this not an old machine, pump should not be worn out. I think it most likely is a switch/ capacitor problem (part no. W10758882) that is not turning the circulating pump (part no. W10772008) on. Is this the problem (low cost fix) or is the pump the problem (high cost fix)? Thank you for your advice.
    For model number KDTM354DSS4
    Hello Donald, Thank you for your question. Our sources say you would need to replace the pump under part PS11769898 for your model to fix the issue. Hope this helps!

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    Patrick
    December 1, 2019
    How do I take out the bottom sprayer to check out the check-out-valve?
    For model number KDTM354DSS4
    Hi Patrick, Thank you for your question. To replace the wash arm in your dishwasher, first remove the lower dishrack. Then rotate the lower spray arm lock nut counter-clockwise to remove it from the bottom of the dishwasher. Install the new wash arm by aligning it on the support and then rotate the locking nut clockwise to secure it. Then confirm that the arm can spin freely by spinning it around. Once you have confirmed that it spins correctly, you can reinstall the lower dishrack and close the door. I hope this helps. Thank you and have a great day!

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    Dave
    February 21, 2022
    The tub fills with water, it runs through the cycles but doesn't wash. I suspect the wash pump isn't working. Is there a way to check the pump to be sure? Thanks.
    For model number KDTM354DSS4
    Hello Dave, Thank you for the question. This could be an indication the Circulation Wash Pump is not running and pumping the water to the arms during the wash cycle to wash the dishes. We suggest checking the pump to see if it has continuity and is running. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

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      Common Symptoms of the KDTM354DSS4

      [Viewing 11 of 11]
      Door latch failure
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      Leaking
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      Door won’t close
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      Not cleaning dishes properly
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      Not drying dishes properly
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      Will not fill with water
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      Noisy
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      Not draining
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      Will not dispense detergent
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      Will Not Start
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      Will not stop filling with water
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      Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
      Replaced Hinge Link
      Pulled dishwasher from under counter, attached link to spring, hooked spring back into frame/chassis, threaded link through pulleys, attached other end of link onto door, reinstalled dishwasher under counter. All's well. Note-I purchased an extra link anticipating that the other one will fail. They're cheap enough.
      Parts Used:
      Door Balance Link Kit
      • Scott from Fort Lauderdale, FL
      • Difficulty Level:
        Easy
      • Total Repair Time:
        Less than 15 mins
      • Tools:
        Screw drivers
      602 of 618 people found this instruction helpful.
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      Door spring link broken
      1. Open the dishwasher and remove the two plastic grommets about halfway down on either side of the opening. Then remove the two screws under the grommets.

      2. Remove the kick plate under the door. May have to lower unit by turning the feet using the adjustable wrench.

      3. Make sure you have enough slack in the water input line and electrical wiring that you can pull the dishwasher out about 12 inches or more.

      4. There is a spring and nylon rope link on both sides of the unit. Probably just one link is broken, but the replacement comes with two, so you can replace both or save one as a spare. Look at the good side and it should be pretty self explanatory how it attaches. I found it easiest to first thread the link around the lower pulley, then attach the link to the spring, then spring to the rear support, then the link to the door.

      5. Reverse (2 to 1) to reinstall the dishwasher.
      Parts Used:
      Door Balance Link Kit
      • Sean from Ramona, CA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        15 - 30 mins
      • Tools:
        Screw drivers, Wrench (Adjustable)
      145 of 154 people found this instruction helpful.
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      The door would drop open when it was released
      This was the second time I had this problem so I knew the symptoms and remedy. The tools needed were two nut drivers a ¼” and 5/16” along with a flat pry bar and Phillips screw driver. I started by removing the lower front panel by removing the two ¼” screws on either side. The lower panel will lift up and then can be removed by pulling on the bottom. There is a flat sheet metal piece behind the front panel with insulation that can be removed very easily along with the front panel. When the front panel is removed it exposes the front legs that may need to be dropped to let you lift the dishwasher over the tile (if you have ceramic tiles). The next step would be to remove any ties to the counter top if it is attached. Mine were attached by the two straps on either side with Phillips screws. After the top is free, lower the front legs by lifting the dishwasher with the flat pry bar and threading the legs up into their holders. With the legs lifted the dishwasher can be pulled out to expose the tension springs located along the sides at the very bottom. Chances are the ropes are broken off the plastic holders that fit over the door hooks.
      Remove the plastic guides by removing the 5/16” nut from the middle of the lower roller. Remember to note which hole the screw is coming from this also sets the tension for how fast or slowly the door drops. Placing the nut closer to the front will drop the door slowly and toward the back will drop the door more quickly. I placed mine in the middle hole. When the plastic guides are removed attach the nylon pope to the spring and attach to the back of the dishwasher. There is a hole located on a flat piece of sheet metal the spring will attach to at the back of the dishwasher (if it is broken). Check the other side if it is still in tact. With the spring in place weave the rope around the plastic guides then pull the springs to help get the plastic end over the door hook located at the bottom of the door. Repeat this operation for the other side (kit has a both sides covered) and reinstall dishwasher in cabinet.
      Steps
      1) Remove front panel (1/4” nut)
      2) Release Dishwasher from Cabinet
      3) Lower front legs
      4) Pull Dishwasher out from under Cabinet
      5) Remove Rope Guide (5/16” nut)
      6) Install new Rope Guide (Supplied in Kit)
      7) Attach new rope to Spring and attach spring to dishwasher
      8) Weave rope through rope guide
      9) With door closed pull spring to relieve tension so rope can be attached to door
      10) Repeat for other side (Kit has both sides)
      Parts Used:
      Door Balance Link Kit
      • David from La Quinta, CA
      • Difficulty Level:
        Easy
      • Total Repair Time:
        30 - 60 mins
      • Tools:
        Nutdriver
      118 of 123 people found this instruction helpful.
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