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Dishwasher Dish Rack Slide Track - Right Side

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39 Reviews

Get this part fast! Average delivery time for in-stock parts via standard shipping: 1.8 days.

 Fits your KDTM354DSS4!
 Fits your KDTM354DSS4!
PartSelect Number PS12584377
Manufacturer Part Number W11259786
Manufactured by Whirlpool
Troubleshooting
This part fixes the following symptoms:
Door won’t close | Door latch failure
This part works with the following products:
Dishwasher.
This part works with the following products:
KitchenAid, Maytag, Jenn-Air, Whirlpool.
Part# W11259786 replaces these:
W10311156, W10462358, W10752596, W10781305, W10811587, W10852729, W10914016, W10915186, W11048936, W11192638
Questions and Answers

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13 questions answered by our experts.
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Doug
October 22, 2019
The right track on the upper basket broke. Do you have a video on how to remove the basket from the track and also how to replace the track to see if i can do the repairs myself or not?
For model number MDB8969SDM3
Hello Doug and thanks for writing. We do not have a video but here are step by step instructions. Use a 1/4" nut driver to remove the bottom front (kick) plate from the appliance. There are two screws, one at each end. There should also be two screws fastening the dishwasher to the countertop. You'll need to open the dishwasher door to see these and remove them. At the bottom of the dishwasher again, you might need to screw the front (2) leveling feet in to lower the dishwasher and provide clearance. Once done, just (gently, slowly) pull the appliance out of the cabinet. Check to make sure your power wiring, drain hose, and water supply hose are all long enough to do this. If necessary, disconnect any of these that are too short. if your power wiring is short, as mine was, you'll need to disconnect the circuit breaker, then remove the junction box at the lower front right side of the dishwasher, then disconnect the power and ground wires. Once out of the cabinet, use a 5/16" nut driver to remove the four screws holding each rack slide in place and remove the track. The rubber mounts will come out with the track (new tracks include new rubber mounts). Clean any residue from the track mounting area inside the tub before installing the new track. This whole replacement process should take a total of 3-4 minutes per side. To finish up, just reverse the process. When sliding the dishwasher back into place, make sure the fiberglass insulation stays in place completely around the outside of the tub. We hope this helps. Please contact us anytime.

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Curtis
November 28, 2019
I need to replace an upper rack slide track. Ball bearing are falling out. As I face the unit which is the right or left side?
For model number KDTE104DSS0
Hello Curtis, Thank you for the question. As you face the appliance, it will be your left and right side. Hope this helps!

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Dale
August 15, 2019
When facing front of dishwasher the right upper track weld broke. To correctly order would it be the right track assembly and will the dishwasher need to be slid out to repair
For model number MDb8959sFZ4
Hi Dale, for model MDb8959sFZ4 the right track assembly is part W11259786. You can preform the repair just by taking out the upper rack. Thank you for your question and good luck with your repair!

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Chrystal
April 22, 2019
I need the bracket that connects the upper rack to the track on the right front. It was a plastic piece that broke off.
For model number MDB8969SDM0
Hello Chrystal, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is Part #: PS11757358 for the left side and Part #: PS11757358 for the right. Thank you for your inquiry, good luck with this repair!

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Joan
December 4, 2019
Do you have to take the entire dw out of the cabinet to replace the ball-bearings part on the slider? Can't you leave one side of the rail in place as is, and slide the new part onto it?
For model number PS12584377
Hello Joan, Thank you for the question. Unfortunately the appliance will need to be pulled out in order to access the mounting screws. Hope this helps!

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Morley
November 5, 2019
Can you buy just the cage and roller bearing sets for the upper dishrack? Right and left part numbers on rail full assembly are W11048936 and W11048934.
For model number MDB89595BW3
Hi Morley, Thank you for your question. These parts are not sold separately and you will need to purchase the slide tracks to get them. I hope this helps. Thank you and have a great day!

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Kathleen
December 12, 2019
Can’t get the right side upper rack to push in and has fallen a couple of inches.
For model number KDTM354DSS
Hi Kathleen, thank you for your question. It sounds like you will either need to check your track or the upper rack adjuster on your appliance to see which part is broken and needs replacing. It is likely that it is your rack adjuster, however an inspection of the parts should show you which one it is. I hope that helps. Good luck with your repair.

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Related Parts:
Jesse
February 5, 2020
I need to replace the upper rack slides, as ball bearings have come out. Can i just remove the upper rack to replace the slides, or do you have to remove the entire dishwasher from under the counter to do this? Not sure if you have to have access to bolts that are outside the unit.
For model number KDFE104DSS0
Hi Jesse, Thank you for your question. Yes, you will need to remove the dishwasher out from the cabinet. You will need to make sure any screws securing the dishwasher are removed at the top front of the dishwasher under the counter and above the top of the dishwasher. Then pull the dishwasher out exposing roughly 18 inches of each side of the dishwasher then use a socket to remove the screws holding the tracks in place, 4 in total on each side. Then install new tracks and slide dishwasher back into place and secure. We hope this helps. Thank you and have a great day.

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Pam
July 29, 2021
I need roller for upper rack on right side. The back right side roller has broken and only has 1 wheel
For model number DU620PWKQ0
Hello Pam, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11750255. We hope this helps!

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Candice
September 27, 2021
I don't see left track for upper rack part?
For model number kdte104dss0
Hello Candice, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Fix Number: FIX12584376. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

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Customer Repair Stories
 Average Repair Rating: 3.9 / 5.0, 10 reviews. What's this?
    Sort by:
    Sorry, we couldn't find any existing installation instruction that matched.
    Broken parts on rack
    Easy...easy....I first watched YouTube videos on how to fix our problem. We replaced both tracks and also the rack adjuster on both sides of the rack. The entire repair took about an hour and most of that time was spent finding the tools at our house!! I ordered the parts on a Sunday evening and they were at our house on Tuesday!!! Will use this sight again if repairs are needed.
    Other Parts Used:
    Dishwasher Dish Rack Slide Track - Left Side Dishwasher Upper Rack Adjuster Adjuster Arm Clip Dishwasher Positioner Tine Pivot
    • Kathie from Breda, IA
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Screw drivers, Wrench (Adjustable)
    35 of 71 people found this instruction helpful.
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    Dish rack tracks failed over time
    The repair was easy. You will need to make sure any screws securing the dishwasher are removed at the top front of the dishwasher under the counter and above the top of the dishwasher. Then pull the dishwasher out exposing roughly 18" of each side of the dishwasher then use a socket to remove the screws holding the tracks in place, 4 in total on each side. Then install new tracks and slide dishwasher back into place and secure.
    Other Parts Used:
    Dishwasher Dish Rack Slide Track - Left Side
    • Kenneth from YACOLT, WA
    • Difficulty Level:
      Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Socket set
    34 of 38 people found this instruction helpful.
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    Right side track for upper rack came apart
    I replaced both upper rack tracks because the spot welds on one of the factory tracks failed after 18 months. The welds just rusted away and let go. The other track appeared to be close to failure so I replaced both of them. This repair is actually quite easy, but in order to change the tracks, you must pull the appliance out at least a little more than halfway in order to reach the screws that hold the tracks in place. There are four such screws on each side -- they are fastened through the exterior face of the tub. Here is the process:
    Use a 1/4" nut driver to remove the bottom front (kick) plate from the appliance. There are two screws, one at each end. There should also be two screws fastening the dishwasher to the countertop. You'll need to open the dishwasher door to see these and remove them. At the bottom of the dishwasher again, you might need to screw the front (2) leveling feet in to lower the dishwasher and provide clearance. Once done, just (gently, slowly) pull the appliance out of the cabinet. Check to make sure your power wiring, drain hose, and water supply hose are all long enough to do this. If necessary, disconnect any of these that are too short. if your power wiring is short, as mine was, you'll need to disconnect the circuit breaker, then remove the junction box at the lower front right side of the dishwasher, then disconnect the power and ground wires.
    Once out of the cabinet, use a 5/16" nut driver to remove the four screws holding each rack slide in place and remove the track. The rubber mounts will come out with the track (new tracks include new rubber mounts). Clean any residue from the track mounting area inside the tub before installing the new track. This whole replacement process should take a total of 3-4 minutes per side.
    To finish up, just reverse the process. When sliding the dishwasher back into place, make sure the fiberglass insulation stays in place completely around the outside of the tub.
    Because the tile on my kitchen floor does not continue under the dishwasher (tile was installed after the cabinets), it was absolutely necessary to turn in the leveling feet to get the appliance out. Since this also makes it very difficult to get a wrench around the plastic feet, I used a very small socket (3/16"?) on the top of the leveling feet stems. This makes it really easy to turn the feet.
    I the appliance designers had engineered things better by fastening the tracks from inside the tub, this would be a 5-minute job. But it's still not bad at all.
    Other Parts Used:
    Dishwasher Dish Rack Slide Track - Left Side
    • John from LAFAYETTE, IN
    • Difficulty Level:
      Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
    9 of 9 people found this instruction helpful.
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    The right top side rack can apart. Wasn't able to reassemble.
    I turned off the power to dishwasher first. Removed bottom plate to get to leveling legs. Lowered the legs as to be able to pull and skid dishwasher out from under counter.
    Once dishwasher is removed from under locate the 4 screws on right side that hold racks remove them.
    I would recommend replacing both skids on both side while you have the dishwasher pulled out.
    Very easy to replace new rack slid once old rack removed.
    The rack come assembled with skid and plastic holders.
    This repair is a 10 minute repair per side.
    Thanks Bob Seese
    Other Parts Used:
    Dishwasher Dish Rack Slide Track - Left Side
    • BOB from CUYAHOGA FLS, OH
    • Difficulty Level:
      Very Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Socket set
    4 of 4 people found this instruction helpful.
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    The little ball bearings were droping into the bottom of the diswasher from the tracks.
    I basically used the instructions provided with the "Your Order Has Shipped: email from you. It was quite easy. Thank You!.
    Other Parts Used:
    Dishwasher Dish Rack Slide Track - Left Side
    • James from KNOXVILLE, TN
    • Difficulty Level:
      Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Socket set
    4 of 4 people found this instruction helpful.
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    The track that allows top rack of dishwasher broke on both sides
    Removed screws holding dishwasher in place. This dishwasher has one one the left and right side after you open the door hidden behind a plastic hole cover that you can pry out of place with a putty knife or some other thin tool. After this pull the dishwasher out about halfway and there are 4 screws on each side of the dishwasher (on the outside) that hold the top track assemble. Just unscrew these with the appropriate sized socket, remove the old track and screw in the new track. Super easy. Anybody can do this.
    Other Parts Used:
    Dishwasher Dish Rack Slide Track - Left Side
    • Robert from TERRELL, TX
    • Difficulty Level:
      Very Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Socket set
    3 of 3 people found this instruction helpful.
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    Easy repair
    Had to remove 2 screws fastening dishwasher to counter. Also removed bottom faceplate to expose the legs and to be able to lower them. Other sites recommended disconnecting the drain and water line but I did not have to do that, I had enough slack in the lines. I got the dishwasher about halfway out of the cabinet and then was able to remove the 4 screws holding the right track. Put the new track in and was good to go. Problem was that the left track broke and fell off a few days later. Still was an easy fix and thanks to PartSelect it was not very expensive.
    • Joseph from NAPLES, FL
    • Difficulty Level:
      Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Socket set
    3 of 4 people found this instruction helpful.
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    Spot welds on track rusted and broke.
    Pulled out dishwasher, removed 4 bolts holding the track to the dishwasher, replaced track and installed the 4 bolts. Pushed back the dishwasher and works like new. The new tracks are riveted instead of spot weld and will last longer.
    • Raymond from WICHITA, KS
    • Difficulty Level:
      Very Easy
    • Total Repair Time:
      Less than 15 mins
    • Tools:
      Screw drivers, Socket set
    2 of 2 people found this instruction helpful.
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    Dish rack slide arms losing ball bearings
    Unscrewed mounting screws, pulled dishwasher out halfway, replaced arms, 4 screws each side .....very simple 30 min tops. Parts perfect and quick delivery!
    Other Parts Used:
    Dishwasher Dish Rack Slide Track - Left Side Tub Cap
    • Royce from GREENSBORO, NC
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Screw drivers
    2 of 2 people found this instruction helpful.
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    Upper rack ball bearing track failed
    Not a difficult repair, but made more difficult than it should have been by KitchenAid's decision to attach the track from the outside,rather than the inside. Remove the top and bottom racks (top rack just lifts off its tracks). After turning off power, remove the trim panel below the door, then open the door and undo the screws holding the tabs at the top where the dw is attached to the underside of the countertop. Lower the adjustment legs at the bottom front with an adjustable or sized end wrench. Assuming enough slack in the supply and drain hoses and power supply line, just pull the dishwasher about halfway out which will give access to the bolts holding the track mounts. You'll have to pull back the insulation to access the bolts. Then with a nut driver or socket wrench remove the bolts, put the new track in place and bolt in. Actual replacement takes less than five minutes. All the prep work to get to the mounting bolts is most of the work. If you have to disconnect the hoses or power it's a bit more, but I didn't have to do that. I made the mistake of only ordering the one track that failed (outraged that I have to replace this after only 5 years or so and too cheap to buy both), but in retrospect, I can see that I should have bought both. The opposite side is not in great shape and will need to be replaced at some point.
    Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
    • Daniel from WELLFLEET, MA
    • Difficulty Level:
      Easy
    • Total Repair Time:
      30 - 60 mins
    • Tools:
      Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
    2 of 2 people found this instruction helpful.
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      Customer Reviews
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      39 Reviews
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS12584377
      Manufacturer Part Number: W11259786
      Brand
      Model Number
      Description
      Kenmore
      66512783K312
      Dishwasher - Dishwasher
      Kenmore
      66512793K312
      Dishwasher - Dishwasher
      Kenmore
      66512793K313
      Dishwasher - Dishwasher
      Kenmore
      66512833K311
      Dishwasher - Kenmore Dishwasher Model 665.12833K311 (66512833K311, 665 12833K311) Parts
      Whirlpool
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      Whirlpool
      BLB14DRANA0
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      Whirlpool
      BLB14DRANA1
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      Whirlpool
      BLB14DRANA2
      Dishwasher - DISHWASHER
      Whirlpool
      BLB14DRANA4
      Dishwasher - DISHWASHER
      Whirlpool
      BLB14DRANA5
      Whirlpool
      BLB14FRANA0
      Dishwasher
      Whirlpool
      GLB14BBANA0
      Dishwasher - DISHWASHER
      Whirlpool
      GLB14BBANA1
      Whirlpool
      IDT930SAGX0
      Dishwasher
      Jenn-Air
      JDB8200AWP0
      Dishwasher - DISHWASHER
      Jenn-Air
      JDB8200AWP1
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8200AWP2
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8200AWP3
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8200AWS0
      Dishwasher - DISHWASHER
      Jenn-Air
      JDB8200AWS1
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8200AWS2
      Dishwasher - UNDERCOUNTER DISHWASHER
      Maytag
      JDB8200AWS3
      Jenn-Air
      JDB8200AWS4
      Dishwasher - DISHWASHER
      Jenn-Air
      JDB8500AWF1
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8500AWF2
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8500AWF3
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8500AWX1
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8500AWX2
      Dishwasher - UNDERCOUNTER DISHWASHER
      Jenn-Air
      JDB8500AWX3
      Dishwasher - DISHWASHER
      Jenn-Air
      JDB8500AWY1
      Dishwasher - UNDERCOUNTER DISHWASHER

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