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Dishwasher was leaking but I couldn't determine exact cause, so I tried replacing the gasket which is common cause of leaks.
Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.
The original part broke down with use and needed to be replaced
The repair was easy. First remove the entire rack from the dishwasher. There are three clips that hold the rack adjuster in place. It's relatively easy to see how to loosen the clips to remove the old rack adjuster. I took a couple of photos before I loosened the clips to help remember where they belong. When putting the rack adjuster it's important to move the rack height adjustment release lever up and down until the vertical part of the rack adjuster easily slides into the slot in the upper rack bracket. Once the rack adjuster in in it's proper location replace the three clips removed at the start of the procedure. Place the rack back into the dishwasher.
1.Check the lines for any obstruction. Gunk can easily build up. I have used the dishwasher for approx. 10 years. I do rinse/scrap dishes prior to loading. 2. Drain all remaining water. 3. Unplug the dishwasher. 4. Grab a towel and proper screw driver. Unscrew the bottom protective plate. Remove the insulation plate. 5. The drain pump is located to the bottom left. Have your towel under it. Unplug it gently. Turn counter clockwise to remove. 6. Install the new drain pump (reverse order) 7. Return the insulation plate. Screw back the bottom protective plate. 8. Plug in
Original rack adjuster broken at retainer clip posts.
I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.
it was ok if I would have been sent the correct part, but you sent me the wrong part # and I had to go to the post office and mail it back. the part was not the same number as my order and completely wrong, still waiting for my refund and shipping charges. So you have failed me.
Following a utube video made it easy. Removed the outer cover of the door to expose latch. Two screws remove the latch, pay attention to how it was positioned and put the new one on and then replace the panel. But first turn off the electricity to the unit at the fuse box.
Unplug dishwasher and slide it out from under cabinet. Remove old broken link (a heavy string between two plastic parts) and replace with new one. Slide dishwasher back and plug it in. Very easy and no tools required.
Remove the mounting screws that hold the dishwasher under the counter top. Remove dust cover plates at the bottom of the machine. The machine will have to be pulled out, so turn off the water to the machine. Usually under the kitchen sink. Disconnect water supply and push it out of the way so the dishwasher can be pulled out. Pull machine out enough so you have access to the door cables and springs. The door will have to be in the closed(up) position to do the repair. Usually only one side is broken. Start with the broken side and copy the working side when installing new parts. Then repair the working side. To get the working side apart just pull on the spring and disconnect it from the cable. Do the reverse to reinstall.
Remove 2 screws on lower baseplate. Remove 2 screws that hold dishwasher inside cabinet( may be attached to counter top or side cabinets). Turn off water supply to dishwasher. Remove any connections such as water supply, electrical connection, or waste water line that prevent dishwasher from being pulled out about 3/4 of the way. With the dishwasher door closed, remove broken parts and replace with new parts. Pull on spring to make final connection of nylon cable. Reverse the above instructions for re-installing the machine.
Replaced the detergent dispenser module by first unscrewing the front outer cover from the dishwasher and removing it, then by unplugging the old detergent dispenser, then by bending the metal latch clips outward to remove the old detergent dispenser, then by bending the metal latch clips inward before inserting the new detergent dispenser, plugging the new one into the wiring harness then re-securing the front outer cover of the dishwasher door.
This repair could be done in under 15 minutes but my dishwasher is so old that there was a lot of gunk built-up around the screws that hold the front cover on that I wanted to take my time cleaning up real nice.
The detergent dispenser is VITAL for getting dishes clean. Without it working properly, the detergent will be removed from the wash during the pre-wash/soak function and your dishes will not come out clean. I HIGHLY recommend doing this repair if your detergent dispenser is not working, and I had a great experience with www.PartSelect.com
My upper rack, even after replacing the upper rack tracks, would pivots forward or backward out of the horizontal.
It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.
The track that allows top rack of dishwasher broke on both sides
Removed screws holding dishwasher in place. This dishwasher has one one the left and right side after you open the door hidden behind a plastic hole cover that you can pry out of place with a putty knife or some other thin tool. After this pull the dishwasher out about halfway and there are 4 screws on each side of the dishwasher (on the outside) that hold the top track assemble. Just unscrew these with the appropriate sized socket, remove the old track and screw in the new track. Super easy. Anybody can do this.