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KCMC - Instructions

All Instructions for the KCMC
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Microwave would not power up.
15 of 26 people found this instruction helpful.
  • Dusty from SNOWMASS VLG, CO
  • Easy
  • 15 - 30 mins
  • Screw drivers
Fun and easy fix for my kids.

The countdown timer was working but no "cooking" happening. Did not hear the familiar sound of the heating part working.

Determined it might be some simple switches for under $15 dollars. Bought one of each. They allow the microwave to turn on/activate by signaling that the door is prop erly latched. My wife noticed that it was failing and then failed over the course of about a day. Several times where it worked, then did not work. The timer was counting down one time and then when she opened the door the microwave heating component turned on. Guess it had activated the switch as she was opening the door.

Procedure to repair
- Unplug
- Remove two screws on front top - allows you to remove the vent. Realized there was a charcoal filter there that I had never replaced so ordered that after the fix.
- Remove two screws to pull off the front right panel (area where your microwave buttons are) One at the top under the before mentioned vent and one under the microwave on the far right corner.
- Have someone hold the panel because wiring is to short to place it on a ledge while connected or take a picture and remove connections. I simply held it while my daughter undid the micro switches.
- Carefully remove micro switches. There were two "orange" button ones so I chose the top one to replace along with the green button one that I had ordered, so I simply pulled an orange from the bottom and a green from the top latch area. You may have remove the part that holds the switches since it was a little tough with the wires in the way and not knowing how the switches stay put.
- plug in new switches and place in the brackets that hold them in place
- reverse everything you did.
Viola - a working microwave vs purchasing a brand new for several hundred dollars or having to call in a technician.I love that my young kids did this project with me and we actually got it running. Don't like to have to throw away more items at the landfill.

Semi-Handy Man
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Needed to push door up to run appliance.
15 of 28 people found this instruction helpful.
  • J Patrick from Baltimore, MD
  • Easy
  • Less than 15 mins
  • Pliers, Screw drivers
1. Removed cabinet screws (10-15?). 2. Removed cabinet. 3. Removed top interlock switch which actually was not defective. The press clip connection appeared as if it had been arcing for quite some time and the corrosion created resistance sufficient to prevent the current from getting through the switch. 4. Replaced switch anyway but brok e plastic retaining clip despite every effort not to do so. Reset broken clip with super glue. 5. Reassembled cabinet and appliance is in good working condition.
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Fan motor and magnetron did not come on, but every thing else did.
11 of 16 people found this instruction helpful.
  • Dale from Chester, CA
  • A Bit Difficult
  • 1- 2 hours
  • Screw drivers
Problem would come and go. Found service schematic inside unit. Perform all the suggested tests. One possible solution was the primary interlock switch shown on the schematic and a check found the switch stuck. It would free up some times but would stick again in the open position. Ordered switch which was a simple plug in unit.
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Door sensor switch went bad. Microwave would not operate.
15 of 29 people found this instruction helpful.
  • Randall from ARCADIA, CA
  • A Bit Difficult
  • 1- 2 hours
  • Pliers, Screw drivers
Watched a couple of repair videos on Youtube by searching for the model number. Found out what to do in order not to get shocked by the powerful capacitor.
Ordered the two switches (To be sure, I could have ordered a third switch as suggested in the videos.)
Bought a tamper-proof star bit to get the cover off. Followed the dir ections to replace the switches. - I broke the harness and had to use some super glue, but it's all good. I should have removed the harness instead of trying to get a switch out while it was still in place.
It's all back together, and the wife is happy!!
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Broke the round glass tray
10 of 14 people found this instruction helpful.
  • Eileen from DETROIT LAKES, MN
  • Very Easy
  • Less than 15 mins
new glass tray
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replacing light bulb in microwave
8 of 8 people found this instruction helpful.
  • William from W LAFAYETTE, IN
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers
We have a Jenn-Air microwave and oven combination that is installed as a "stack" in a cabinet. The light bulb had burned out, and I read some of the posts on the partselect.com site about how others performed this replacement; ours was a bit different.
To replace the microwave light bulb, we had to remove the entire microwave and oven stack from the cabinet. There were four anchor screws on the sides (two on each side) of the microwave that were driven in perpendicular to the face of the microwave. There were four more screws that were on the sides of the oven that could be accessed once the oven door was open.
With those anchor screws removed, we had to carefully pull the entire microwave / oven stack from the cabinet to reach the top cover of the microwave. We used an old wooden crate to hold the front of the oven and left the back of the oven resting in the cabinet enclosure. This gave enough room to access the screws on the top cover of the microwave, without having to lift the entire stack down to the floor.
At this point, I could unplug the microwave power cord, which was plugged in to a socket built into the top of the conventional oven part of the stack.
The top cover of the microwave was attached with regular Phillips head screws, so those were easy to remove. Several other instructions indicated I would need a torx or star drive screwdriver, but I did not.
Once the screws were removed from the top cover of the microwave, the cover can slide rearward to be removed. However, there are two metal strips that run vertically along the sides of the microwave and at the top of the microwave, these bends over at a right angle over the top of the microwave. The top cover has tabs that sticks up vertically from the cover, so that the bent strips prevents the cover tabs from passing as the cover is slid backwards. The vertical strips have several screws connecting it to the body of the microwave. On one of the vertical strips, I removed the two of these screws closest to the top of the microwave. Then, I gently pushed a wood chisel, because of the bevel angle, between the vertical metal strip and the microwave body. This moved the bent-over portion of the vertical strip far enough away from the microwave that the tab on the top cover cleared the strip, and I could then remove the top cover.
With the top cover removed, I could see the old light bulb. It is attached with a push-in electrical connection that was easily pulled off. One Phillips head screwdriver held the old bulb in place towards the rear of the microwave. Towards the front of the microwave, a small plastic post holds the front of the bulb. I removed the screw and pulled out the old bulb.
The new bulb fits easily into the same plastic post and screw connection. However, the new bulbs connector prongs are bent at a 90 degree angle to the original bulb. Instead of sticking straight out from the microwave, which was how the old bulb was configured, the new bulb prongs pointed to the right side of the microwave (as viewed from the front). Fortunately, the wiring harness in the microwave that connects to the light bulb had a zip tie that was loose enough to get enough slack for the push-in connector to reach the new bulb's prongs.
After the bulb was in, I reversed the steps described above, making sure to leave the chisel in place until the top cover had been secured back in place. Once the chisel was removed from the vertical metal strip, the bent portion again would prevent easy removal of the top cover. I made sure to plug the microwave power cord back into the outlet on the conventional oven, then we slid the entire unit back into the cabinet enclosure, and I put the anchor screws back to hold the stack into the cabinet.
Three of us worked on this - mostly to help pull the stack out of the cabinet and to help steady it while the front was resting on the wood crate. This is not a single-person job. It was not terribly difficult, but the number of steps is very tedious. I found a helpful YouTube video "How to uninstall/install a Jenn-Air JMC8127DD/JMC8130DD Microwave Oven" posted by Ali The Handy Man. Being able to see that the microwave and oven stack was connected by a "bridge" (as Ali calls it) was a major help in tackling this.
After this, we suspect that Jenn-Air must have not wanted any repairs to their appliances. As I said above, this repair to replace a light bulb seemed unnecessarily tedious.
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latch was on microwave door
12 of 21 people found this instruction helpful.
  • william from lithonia, GA
  • Really Easy
  • 30 - 60 mins
  • Screw drivers
Had to remove door. Next pop off the plastic trim around door. Remove spring holding latch place new latch and afix it to the door frame
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Glass tray broke for some unknown reason.
10 of 15 people found this instruction helpful.
  • CAMERON from WILLIAMSBURG, MI
  • Really Easy
  • Less than 15 mins
Make sure to have your model number correct. First tray I purchased I didn't use the model number and just picked what I thought would work (KitchenAid), but didn't. Second attempt I put in the model number and received the correct one. Take out of the box and into the oven, that easy.
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Light bulb burned out.
16 of 33 people found this instruction helpful.
  • Stephen from Cottonwood, AZ
  • Easy
  • Less than 15 mins
  • Screw drivers
Found instruction on internet,
1. Remove anit-tampering screws with punch and hammer
2. Remove the rest of the screws
3. Removed cover
4. Remove burned out bulb and installed new one
5. INstalled cover
6. Installed screws including the anti tampering onces
7. Op tested unit.
Wife is happy.
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Microwave would not heat anything and turntable no longer turned.
7 of 9 people found this instruction helpful.
  • Jon from DANA, IN
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers
I decided the door switch was the problem because 2 problems happened at the same time. I removed the 4 screws for the top outside cover and the 1 screw that held the control board. After removing the control board screw, I lifted it up and removed it. This gave me access to the 3 door switches. I then removed the 2 screws that held t he plastic piece that holds the switches. This made it easier then to replace the switches.
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everything worked except it wouldnt cook
11 of 21 people found this instruction helpful.
  • Joseph from N VERSAILLES, PA
  • Very Easy
  • 30 - 60 mins
  • Screw drivers
tested all 3 of the door switche for continuity, the top switch was faulty, replaced it,for approx $4.00 and saved a $350 dollar microwave.
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Magnitron failed
8 of 13 people found this instruction helpful.
  • Joseph from WILTON, NH
  • A Bit Difficult
  • 1- 2 hours
  • Screw drivers
Over the stove microwave installed in top cabinet row.
1. Unplug device.
2. Two people to remove from wall/cabinet (remove two, large, top mounting screws and rotate entire microwave down and off the wall mount). Should be some wood spacers between top of device and bottom of cabinet.
3. Remove screws from sheet metal cover .
4. Remove one screw holding blowers in place and rotate out of the way, in order to gain access to 2 of 5 screws that hold the magnetron in place.
5. Unplug magnetron and remove the 5 screws.
6. Drop in new magnetron and re-assemble microwave in reverse order (steps 5-3).
7. Two people restore micro to wall/cabinet. Replace wood spacers, re-install two, large mounting screws (finger-tight). Test device. Secure the two large screws.
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interior lamp burnt out
11 of 23 people found this instruction helpful.
  • leverett from villa ridge, MO
  • Easy
  • 1- 2 hours
  • Screw drivers
remove outer cover of microwave, (special recessed star bit required) change bulb, unplug and remove 1 phillips screw.
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When the MW door was opened a fan would start running. Close the door the fan would go off.
4 of 6 people found this instruction helpful.
  • vic from Allen, TX
  • Easy
  • 15 - 30 mins
  • Screw drivers
Removed the MW from the wall. Took the top screws off the air vent. Then removed the two screws holding on the display. I then moved the display to its side and it revealed the micro switches. I removed the plug in leads from the micro switch one at a time. I did this with all three micro switches only one at a time. I reinstalled everyth ing and plugged it in. No more fans starting when the door is opened.
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Microwave slowly stopped heating food
3 of 3 people found this instruction helpful.
  • Theodore from SPOKANE, WA
  • Very Easy
  • Less than 15 mins
  • Screw drivers, Socket set, Wrench set
Initially we started looking to buy a replacement microwave to replace our 13+ year old built-in microwave. It was a real pain finding a replacement to fit the exact dimensions. So I thought I'd try to find an old KitchenAid microwave. However, I was pleasantly surprised when this site came up on my search. Their website allows me to inpu t the problems and then it showed two possible parts that needed to be replaced. I emailed tech support and asked them which part I needed. They responded very quickly and said I needed to replace the magnetron. I watched a couple YouTube videos and then pulled my microwave apart. It was incredibly easy to pull the outer cover off. The magnetron had 5 screws that needed to be removed and one electrical plug. Took me maybe 10 min to complete the entire repair. It was one of the easiest repairs I've done and so thankful for this site They saved me a ton of money from not buying a new microwave and we now have our microwave working again. In hindsight, I wouldn't hesitate. I'd order the Part now and get it fixed.
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All Instructions for the KCMC
16 - 30 of 112