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Marianne
January 27, 2023
I need one burner head but can’t tell which size to order. The one I need is located in the front to the left.
For model number KCGS556ESS02
Hi Marianne,
Thank you for your question. The part number listed under your model number for the left front burner head is PS11745754. If you would like to place an order for it, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
need a tool that fits to adjust the flame level on the stove.
For model number KCGS556ESS02
Hello Ron, thank you for contacting us. Based on our research, you may need a flathead screwdriver to adjust the flame level. We hope this helps!
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Mariola
October 31, 2022
Where can I get stove top grate KCGSS556ESS02
For model number KCGS556ESS02
Hello Mariola, thank you for contacting us. We have researched the model you have provided and have found that the parts you are looking for are part numbers PS11731611 and PS12070928. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
I need black part , round I put on top of the burner, it broke
For model number KCGS556ESS02
Hello Mariola, thank you for your query. Your model comes with two burner cap kits, PS11723034 and PS11723089. If you need help placing an order, customer service is open 7 days a week. Thanks again for your great question.
First step is to turn gas off to cook top and also disconnect power to the unit. Than using a crescent wrench disconnect the gas line going to the unit from the Regulator. Than again using the crescent wrench disconnect the regulator from the bottom of the unit. Next remove the nipple that connects the gas line to the regulator from the old unit. Apply new pipe dope to the threads and screw it into the new one and tighten down. Next install the regulator to the unit and install the gas line to the regulator. once done with the install you can now plug the unit in and turn on the gas. You are now ready to use the cook top again
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