KBRS20 KitchenAid Refrigerator - Instructions

To keep from having to pay the appliance repairman $100.00 for a diagnostic fee I just started replacing parts that were known for causing this problem. First I replaced the compressor switch and capacitor that didn't work so then I replaced the damper controller then I replaced the control board then I saw that the evaporator fan wasn't ... Read more spinning so I replaced the evaporator fan motor and the bimetal defrost thermostat. That was the problem I wish I would have checked that first. But it works like new now.

I tested the ice maker first and got no response. So I bought the new ice maker and unplugged the connector in the back, loosened the 2 screws up top and took the bottom screw out. I took out the old one and then plugged the new one in and hung it back on the 2 loosened screws and put the bottom screw in and tightened the screws. I have t ... Read more o say it’s working great! Have plenty of ice again. Saved a lot of money by doing it myself. Buy your original model number part from Parts Select.

(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from ... Read more the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!

First turned off the water at the valve. Next I undid the 5 screws holding the plate that holds the pump. Next disconnected the power connectors, then the water lines. Next undid the screw holding the pump, removed pump. Next, mounted the new pump to the plate, this was tricky because it has to fit kind of upside down, so you have to ... Read more wrangle it into the proper position then align the screw hole. Next, secured it to the plate with the screw, re-connected the water lines, then the power. Before mounting it back to the fridge, I tested to see if it worked, well, it didn't. My heart sank. I re-checked all connections, I redid the entire process, disconnected and re-connected and still did not work. I researched the problem online and someone posted maybe the water filter might be clogged or defective. So I removed the water filter and put the stop plug in, and it worked perfectly. I went and exchanged the filter and plugged it in and still had the same problem. I am now suspecting the filter receptacle is the fault, but we will do without that for the time being. But the pressure is much better so changing the pump was still necessary. All in all a very interesting repair. I learned a lot about how the system works and now I need to replace the damper, it is very noisy.

As shown on the YouTube link sent with email receipt.
Removed back panel. Removed the clip securing the parts with long nose pliers. Unplugged the old, replugged the new. Replaced the clip to secure.

Unfortunately, the capacitor and relay did not fix the loud clicking issue.

Pop loose the plastic grate at the bottom.

Locate and remove the wheel leveling screw from the front bottom corner.

Remove cotter pin from the pin that mounts the wheel assembly to the refrigerator. Tap out the mounting pin.

Lift out the wheel assembly.

Remove the Roller pin from the wheel asse ... Read more mbly. I used a Dremel tool with a cutting disk. A hack saw will also probably work.

Install the new roller pin and wheel into the wheel assembly. Use a hammer or vice to peen over the end of the roller pin.

Reinstall and adjust wheel assembly.

Lower the filter bottom housing to gain access to the filter. Unscrew the filter and install the bypass cap. Secure the lower filter housing to the top assembly.

Removed the hinge cover, removed three hinge screws, removed door. Then I used a screwdriver to pry out the hinge bushings, pushed the new ones in and replaced the door. Both Maytag and Lowe's (who held the extended warranty) said that the door was not a repairable item and would have to replace the whole door. Since that would cost mo ... Read more re than the value of the fridge, they voided the warranty and returned my cost. Too bad we didn't know about Part Select, we would have held their feet to the fire.

It is simple, unscrew the old screw in the new one.

I called a repair man from a pretty large name to come out and take a look. He found out in about 10 minutes that it was a bad capacitor. The quote he gave me was $75 for the part and $175 labor. I tried my best not to laugh and tell him no thank you. He did have to charge me for him to show up, which was only $98.
So I used wha ... Read more t he told(minus the "scrap it") and opened it back up. Although he had left wires everywhere and the broken pieces laying inside, I thought it was enough for me to order the part. PartSelect was very easy to navigate and ordering was a breeze. Took about 4 days to get the part and I ordered in the X-mas craze. Fixed it in about 15 minutes.

It actually took 1 day and 15 minutes to fix this problem.

I removed the drawers and shelves in the area around the pantry. I carefully took apart the sliders and plastic parts that comprise the endcap/temperature adjuster. Then I tried to replace the unbroken part into the assembly. At that point I realized that something ... Read more was wrong and I had ordered the wrong part. So I cleaned and put the broken part back in the refrigerator to wait for the replacement.

PartSelect customer service person was terrific and had the correct part on the way to my home immediately. I don't know how, but it arrived the NEXT day!

THEN, it took me 15 minutes to unscrew the sliders, endcap and replace both.
Thank you PartSelect.

Received the union I ordered, then discovered that the tubes were different sizes, so I had the wrong part. I had read elsewhere that it was necessary to trim the two ends of the tubes with a box cutter to stop the leaks - I did this, and the leaking stopped. I was then able to go to a local hardware store and get a 5/16 to 1/4 union and ... Read more replace it. The leaking is stopped, and the water supply in the door is now working like new. No problem with partselect, but I did buy a caliper so that I can check tube diameters if I ever have a similar problem! This is a great site to find instructions - well worth the time to search!

Removed the top door hinge cover.
Remover the four 12mm hex screws.
Lifted empty door off bottem hinge support.
Removed old door closure.
Put some silicon lub on the new closure and installed.
Reversed the removal steps.

But this did not fix the problem. Will have to remove the door and inspect the insi ... Read more de of the door's lower hinge assembly.

Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.

The other instructions and the video provided by Parts Direct are pretty good with instructions, but they omit two steps. First, if you have an ice maker, you will need to unplug the connector on the back side of the panel you remove at the back of the refrigerator to access the drain tube. Just unplug it and you can move the removed pa ... Read more nel to the side without disconnecting any of the water lines. Second, the instructions say to just reconnect the "bottom end" of the new p-trap drain to the drain pan at the bottom of the refrigerator. They don't tell you there are two places to connect the new p-trap to the drain pan. The original tube/trough connected to the one at the back of the drain pan on the left (viewed from the rear of the refrigerator). At first, it looks like the new p-trap won't reach to it for the connection, but if you look closer, there is another connector to the right of the original one that the p-trap connects to properly. Replacing the drain trough with the new p-trap was actually pretty easy and would only take about a half hour. Add another half hour to give the refrigerator coils a good cleaning as they will need it now that you can reach them. The real time consumer, 3 to 4 hours, is needed to use a hair dryer to melt and clear the ice from the condenser at the back of the freezer so the water can drain. Just take your time and all the ice will eventually melt and drain out so the new p-trap will work properly.