Troubleshooting process: Using a screw driver I opened the bottom of the unit using a Philips screwdriver and unhooked the drive motor electrical connector. Using a multimeter I checked to ensure power to the motor. This confirmed that the motor is bad and must be replaced.
Repair process: After receiving new motor I removed the old motor and installed the new one using a Philips screwdriver and closed up the bottom cover.
It functioned good as new. Relatively cheap and very easy fix.
My GE JVM1870SF02's vent assembly was on its last leg and it finally popped off and fell. I was glad that I was able to buy the specific part and having the Blown-out diagram helped to narrow which part I really needed to purchase.
Removed the Grill Assembly front-flap panel off broken grill. Installed the front-flap panel on new grill assembly and installed in the top section of the microwave. Good to go!
Unpugged microwave. Removed the screws on the bottom cover of the micorwave. Unpugged drive motor and removed two screws from drive motor. Installed new motor and replaced the bottom cover, plugged in microwave . . . presto!
Installation was just as easy as numerous other customers indicated. Also, your service was as great as many other customers indicted . . . part was recieved in 2 business days. Thank you for great service and website.
Ordered through parts.select because GEprice was totally outrageous. Unfortunately, my first order was lost and after 2 weeks I phoned your customer service and Betty was quite helpful. She followed up (as I called on a Saturday am) on Monday and reported to me that the item was lost. She then asked me if I wished to place another order. I did, of course - it arrived in a timely manner - I placed the cooking tray into the microwave and I was in business!!! Thank You Partselect!!!!!
Micrwave won't run - turntable turns backwards when door opened...
Most of the effort is simply getting the oven out of the built in enclosure and the sheet metal off. This take about 15 minutes then you have to remove the two screws (not handy location) that hold the door latch/switch assembly so you can remove the switch. I did this BEFORE ordering so I could test the switch (it was charred) and verify the part needed. WATCH OUT - some ovens use a normally open an some a normally closed version of this switch - you have to get the right one. I checked several suppliers that were showing the WRONG switch for my model. PartSelect had it right. Once I received the switch I had it on and the oven installed and running in less than 30 miutes. Working fine since then...
I replaced the switch at the bottom per instruction. I had both switches. I think it was the monitor door switch.It works fine now. Thank you Part Select .
Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.
Had to pry the front top of mircowave open and bend down and force this carbon filter in on an angle .Had to call several numbers for instructions. Very awkward and ridiculous to put carbon filter in-besides, it should have come with one to start with!!
Microwave appeared to work. Fan worked, timer worked plate rotated. It just didn't heat the food!
I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!
WOW!!! Replacing the vent grille frame was so easy I removed three screws from the broken grille and replaced the new grille in less than 5 minutes. So easy a person with two left thumbs when it comes to repairing anything around the house can replace this part!!!