This light bulb is located on the inside of your microwave. The bulb is behind the top grill. It will need to be replaced when it has burnt out and no longer works. Unplug the unit before beginning th...
This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the micro...
The grease filter can be found on the bottom of the microwave. If your grease filter is damaged, it will not effectively capture grease that builds up when your microwave is in use. To replace the gre...
The rotating ring in your microwave rests under the microwave plate, and allows it to rotate when the microwave is running. It is a round plastic ring with 3 wheels spaced out around the perimeter. If...
This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs air...
This is the replacement monitor switch for your microwave. It is black in color and measures approximately 1 inch by ¾ of an inch. This switch monitors the door latch position of your microwave and co...
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed t...
This vent damper is a manufacturer-approved replacement part for your above-range microwave. This part helps vent air from the microwave to the exterior of your home, and helps keep exterior wind out ...
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February 22, 2020
Surface light won’t turn off
For model number JVM1790SK01
Thank you for your question. If the surface light will not turn out, the control power board may have shorted and you will need to replace it. Check the board for signs of damage, wear and burn marks and if it shows any of these signs, you will need to replace it. The part number for the control power board is PS1018328. We hope this helps. Thank you and have a great day.
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January 12, 2022
When we open the door, the microwave is running and doesn't stop until we close the door again. So we are not able to use the microwave. Do you know how to fix this or do we need a new microwave? Thank you.
For model number JVM1790SK01
Hello Joan, Thank you for the question. This normally indicates one or more defective Door Switches. We suggest testing the switches with a multi meter and making sure they are securely placed in the proper position. We hope this helps!
My conventional oven start to blow air every time I open the door and stops when I close it. Never did it before. Can you help with this issue? Why is the problem.
For model number JVM1790SK01
Thank you for your question. If the fan comes on when you open the door there may be an issue with door switches or the electronic control board. You will need to check these parts to see which one is causing the issue. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please call customer service. We look forward to hearing from you!
Turned out the issue was easily solved by replacing a single, inexpensive fuse.
First off, UNPLUG THE MICROWAVE.
The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Turned of f the circuit breaker to the microwave. Unscrewed the cover (1 screw!) popped out the old bulbs and plugged in the new ones, using the bubblewrap as a handle to be sure my skin didn't touch the light bulbs so the oil from my hands didn't damage or shorten the life of the new bulbs. Turned the circuit back on. That's it!
It was super easy! Opened the door, matched up the hole on the side of the microwave convection oven with the first portion of the rack holder clip, pushed in the rack holder clip and made a twist to ensure the rack holder clip seated in the wall of the oven. Less than 30 seconds to install - no tools necessary. I that the clips came in an order of a unit of 8 clips, allowing me a quick-fix if I need additional clips for loss. Now I have stable racks within my oven ensuring safe insertion and removal of food from the oven. Having the full use of both of the racks in my convection oven during the summer is a Godsend, especially living in the Ohio Valley with its' hot steamy summers - my kitchen stays cool as a cucumber, and so do I!