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JCB968SJ2SS General Electric Range - Instructions

All Instructions for the JCB968SJ2SS
16 - 30 of 159

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No control of right front burner (dual burner)
18 of 26 people found this instruction helpful.
  • Jeff from Clinton, IA
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers, Wrench (Adjustable)
The burner would work but you could not regulate the heat. I ordered and replaced the control switch for that burner. The part was like for like and reasonably priced compared to other websites and dealer. The picture showed that it was identical. I ordered one day and it was here the next. I had drawn a diagram of where the wires went on the old switch so it was very easy to replace. Probably took me 15 minutes or so. Works perfectly and by buying from this website it saved me a few bucks.
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Actual temperature in oven was not consistent with the temperature setting
11 of 11 people found this instruction helpful.
  • Martha from WILMINGTON, OH
  • Very Easy
  • Less than 15 mins
  • Socket set
I am a 69 year old woman. I watched the Repair Clinic YouTube Video before I started. I then pulled stove away from wall and unplugged it. Took off oven door and removed the top oven rack. Loosened and removed the screw holding the temperature sensor located inside at the top center back wall of the oven. Pulled the sensor through th e opening until the plastic plug came through. Unplugged and removed it and plugged in the new sensor. Fished it back through the opening. Replaced the bracket to the back wall of the oven and tightened the screw. Replaced the oven rack and stove door. Plugged it back in and moved it back into place. I turned on the oven and let is heat for over 30 minutes and the internal temperature was correct with the setting.
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rear supports were broken
11 of 12 people found this instruction helpful.
  • TED from herndon, VA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
The draw pictorial was not very clear. I orderd the two rear supports for the over storage draw, not sure they were correct.
They were correct and the design had been upgraded to add strength to the support.
The draw is now operational..better then ever.
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RF Dual Burner out. Smoke in the area of controls
12 of 15 people found this instruction helpful.
  • Al from Ocala, FL
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.
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Interior light needed replaced
22 of 46 people found this instruction helpful.
  • Leo from TWIN FALLS, ID
  • Really Easy
  • Less than 15 mins
  • Nutdriver
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
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Dual burners stay on hi all the time. No regulation.
11 of 13 people found this instruction helpful.
  • Peter from whitesboro, NY
  • Easy
  • 15 - 30 mins
  • Nutdriver, Pliers, Screw drivers
The hardest part was getting the correct part. I trusted the on line number and the first part I received was incorrect. I should have taken the part number off the old switch. When I did, I found out that the part number changed when I tried to order it. When the part came, the wiring instructions were not even close. I just took one wir e at a time off the old switch and put it on the same terminal of the new switch. The repair was/is very simple made complex and too much time because of a wrong part and incorrect wiring instructions. As far as getting the incorrect and correct parts through the mail it was very fast. Received both parts in less than 3 days. A bonus is that I sent the old switch back for a rebate. Thanks for that.
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Oven on range did not work properly
10 of 13 people found this instruction helpful.
  • Dinah from Juneau, AK
  • Very Difficult
  • More than 2 hours
  • Socket set
My oven bake element melted one day. I had my husband replace it and for a short while it worked. Then it quit but then our broil element would not shut off. My husband said that it might be the heat sensor. We checked here in town and that element cost over $80. Since we have order from Parts Select before we decide to do so again. When we received the heat sensor my husband replaced it taking out the original heat sensor. This did not work as the broil element still would not turn off. I call the repair man and I found out that the initial melt down of the bake element also effected the main circut board that had to e replaced.
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Oven not holding a consistant temperature. Found the replacement part easily on you website.Thanks to your photo.
10 of 14 people found this instruction helpful.
  • Cindy from Murrells Inlet, SC
  • Easy
  • 15 - 30 mins
  • Nutdriver
First turned off power at breaker box. Pulled stove out to remove the half dozen hex screws on the back panel.(some nuts were stripped)Removed old oven sensor inside oven held by one hex screw and replaced it with the new part. Oven works great now! Repair job was done by husband Mike.
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Twice I ordered the oven light bulb & each time the light bulb was defected
18 of 38 people found this instruction helpful.
  • Barbara from BELLEVUE, WA
  • Very Difficult
  • Less than 15 mins
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appl iance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Broken Liight Socket
14 of 26 people found this instruction helpful.
  • Rchard from Derry, NH
  • Really Easy
  • Less than 15 mins
  • Nutdriver
Removed the broken socket, and replaced with new one.
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Storage Drawer rear support broken
8 of 10 people found this instruction helpful.
  • Tiffany from Denver, CO
  • Really Easy
  • Less than 15 mins
  • Socket set
Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary scr ew, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.
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Heat sensor malfunction
7 of 7 people found this instruction helpful.
  • Diane from BUTLER, PA
  • Really Easy
  • Less than 15 mins
  • Socket set
Disconnect power, then remove racks from oven, locate heat sensor by the broiler element. Use ratchet with extension and correct socket to remove the bolt directly under the heat sensor, pull the sensor out till you see the plug, disconnect the plug and then connect new sensor to it push wire back thru and then rebolt the new sensor on, thats it...
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The burner light was on - burner control spun freely
11 of 19 people found this instruction helpful.
  • Richard from Indianapolis, IN
  • Easy
  • 15 - 30 mins
  • Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Looked up the part, ordered it, and it was there in 3 days. It was slightly different than the old control, but a very well-written set of instuctions detailed which wires to move to which terminal. The entire repair took about 30 minutes, including moving the range out, replacing the control, and push the range back in place. Works pe rfectly.
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Rotary switch for the dual control burner failed
8 of 11 people found this instruction helpful.
  • Robert from Belvidere, NJ
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Socket set
Removed range from cabinets then approximately 6 sheet metal screws from the front of the range and two 1/4" sheet metal screws from the side to remove the front and top of the range. Lifted the cook top removed the two screws from the rotary switch and followed the directions included with switch to connect the wires. In reverse order reassembeled the range.
Quick & Easy
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Oven is off 10 degrees
7 of 8 people found this instruction helpful.
  • Ike from LOGANVILLE, GA
  • Very Difficult
  • 30 - 60 mins
  • Screw drivers
I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
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All Instructions for the JCB968SJ2SS
16 - 30 of 159