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HTS17GCSERWW Hotpoint Refrigerator - Instructions
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The drawers and shelf in my refrigerator broke
21 of 31 people
found this instruction helpful.
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ROSANNE from HAZLE TOWNSHIP, PA
- Really Easy
- Less than 15 mins
I ordered new ones The came really fast. One was broken . My exchange was handled with great speed and excellent customer care.
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Stripper on the icemaker broke into pieces.
18 of 23 people
found this instruction helpful.
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Tracy from Yuba City, CA
- Really Easy
- Less than 15 mins
-
Nutdriver
Remove the two nuts holding the top of the unit to the side of the freezer using a 1/4 in nutdriver. Pull the unit out and unplug it from the back of the freezer. Remove all pieces of the broken stripper. The replacement part fits onto a peg on the back of the icemaker and into a slot. Bend into place and slide into position.
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Refrigerator fan motor died
16 of 18 people
found this instruction helpful.
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Kevin A. from CONCORD, NH
- A Bit Difficult
- 15 - 30 mins
-
Screw drivers, Socket set
It has been my experience that these motors sometimes die when the refrigerator is overfilled and motor strains to keep refrigerator cold. And this motor is used in several models of refrigerators. That said, sometimes the hook-up is slightly different between other units. The available video is good, but like I said, circumstances wil
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l be slightly different between various models.
After cleaning out freezer (plug disconnected first), start to remove outer plastic covers. If you want to keep track of the different steps, you can take pictures with your cellphone. And if there are any connecting wire attachments you think you might not remember, again, you can take a picture, or label with tape (colored tape, or by writing on the tape). And for keeping track of the different-size screws, I place them in a muffin tin, keeping an order of left to right and top to bottom in the tin. When removing Styrofoam blocks in bottom center, make sure you remove any remaining ice underneath in the hole so refrigerator can "breathe". Freezer air is moved below to refrigerator compartment, so a blocked vent hole will strain refrigerator as it tries to maintain its temperature setting and can be the cause of your failed motor.
After replacing motor onto bracket with grommets and blade, don't completely tighten. Position plastic cover with hole opening over motor and blade assembly. Twirl motor blade to see if there is any interference with cover. If not, take away cover and tighten motor on bracket. If there is any rubbing, adjust motor/blade assembly accordingly before tightening in place. Putting everything back together is in reverse order.
After cleaning out freezer (plug disconnected first), start to remove outer plastic covers. If you want to keep track of the different steps, you can take pictures with your cellphone. And if there are any connecting wire attachments you think you might not remember, again, you can take a picture, or label with tape (colored tape, or by writing on the tape). And for keeping track of the different-size screws, I place them in a muffin tin, keeping an order of left to right and top to bottom in the tin. When removing Styrofoam blocks in bottom center, make sure you remove any remaining ice underneath in the hole so refrigerator can "breathe". Freezer air is moved below to refrigerator compartment, so a blocked vent hole will strain refrigerator as it tries to maintain its temperature setting and can be the cause of your failed motor.
After replacing motor onto bracket with grommets and blade, don't completely tighten. Position plastic cover with hole opening over motor and blade assembly. Twirl motor blade to see if there is any interference with cover. If not, take away cover and tighten motor on bracket. If there is any rubbing, adjust motor/blade assembly accordingly before tightening in place. Putting everything back together is in reverse order.
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The condensor fan in the unit appeared to have been chewed by a mouse and would not function and the lower door was too low.
20 of 31 people
found this instruction helpful.
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Eugene from Marion, TX
- Easy
- 1- 2 hours
-
Screw drivers, Socket set
The condensor fan in the unit appeared to have been chewed by a mouse and would not function. We had a service call to verify this and ordered the parts. Delivery was extremely quick and we were able to complete the repair and place the unit back into service within 2 hours.
All that was necessary was to remove the bottom card ... Read more board cover, replace the fan and grommets, and replace the door bushings.
Thanks!!
All that was necessary was to remove the bottom card ... Read more board cover, replace the fan and grommets, and replace the door bushings.
Thanks!!
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Motor was squeezing. Needed to be replaced.
14 of 14 people
found this instruction helpful.
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Mark from BENICIA, CA
- Really Easy
- 30 - 60 mins
-
Socket set, Wrench (Adjustable)
Easy Peasey. Had to make one adjustment 24 hours later. Set the fan too far into the shroud. After the adjustment it works great!!!
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Ice bucket missing
14 of 15 people
found this instruction helpful.
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Tom from Bradenton, FL
- Really Easy
- Less than 15 mins
I discovered the ice bucket missing from my rental unit at the beach. I was able to go online with my Blackberry, easily navigate your website using the model number to look up the part information , order it, and have it in place for the next renter.
Without access to a friendly user website, I would have faced considerable delay ... Read more in getting this part.
Without access to a friendly user website, I would have faced considerable delay ... Read more in getting this part.
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Ice maker did not work
15 of 18 people
found this instruction helpful.
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Kenneth from Bellevue, WA
- Easy
- 15 - 30 mins
-
Screw drivers, Wrench set
I removed one screw to loosen the cardboard panel that covered the old valve and one screw to remove the valve assembly. I disconnected the two wiring connections and unscrewed the two water line connections. Replacement was really easy since the bracket was the same as the old valve. The down stream water connection was different for
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the new (push in) than the old (threaded) but I cut the old threaded connector off and figured out that the new push in connection was solid (directions would have really helped here) Reconnected the inlet tubing and electrical wires and replace the panel and it was done.
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ice maker not making ice
16 of 22 people
found this instruction helpful.
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Cristina from Los Angeles, CA
- Really Easy
- Less than 15 mins
-
Screw drivers
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours
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we had a power surge that killed the fan motor
13 of 14 people
found this instruction helpful.
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Richard from Wellsboro, PA
- Really Easy
- Less than 15 mins
-
Screw drivers
I removed the fan housing , this was the hardest part , this took loosining two screws and snapping the housing loose , and there it was , settin there Idle and the coils were all ice , I let the coils thaw while I unscrewed the fan mount from the back wall of the freezer , then pulled the fan and mount out far enough to snap the wire con
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nector loose, then I removed the two screws that hold the motor to the mount , the new fan motor comes without the blade so the blade is removed by pulling fairly had on the center off the shaft , the old motor is taken out of the mount , the new one replaces it perfectly , then the screws are replaced and tightenen , then the blade is pushed back on the shaft , the motor and mount are placed back on the back wall of the freezer department and screwed in place , the wires connected , then the housing is snapped back in place and the screws tightened , turn the dial to cool or number 2 or 3 and " bingo " it,s just like new , I can thank part select for speedy service and delivery
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The plastic cover broke - probably too many heavy bottles on it.
13 of 14 people
found this instruction helpful.
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lotte from Laguna Woods, CA
- Really Easy
- 30 - 60 mins
Had to take out everything on the shelf & pull out the vegetable draws, then proceeded to clean it all. Had to take out the glass inset in the cover & wash that. After that I just slid it in - piece of cake! The hardest part was to get the plastic cover off the new part!
By the way - I'm 87 yrs old.
By the way - I'm 87 yrs old.
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Switch failed on which kept the refrigerator warm due to heat generatered by light bulbs.
19 of 33 people
found this instruction helpful.
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Terry from Simi Valley, CA
- Really Easy
- Less than 15 mins
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Pliers, Screw drivers
While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring s
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o it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope
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refrigerator
14 of 18 people
found this instruction helpful.
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Charles from Baltimore, MD
- Really Easy
- Less than 15 mins
first i removed old gasket then pressed in new one very easy repair
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icemaker developed a leak and froze over
18 of 30 people
found this instruction helpful.
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debbie from chino hills, CA
- Easy
- 15 - 30 mins
My husband did the repair, and even though our refrigerator is roughly 20+ years old, he was able to adapt it to work in all the right spots and we now have ice cubes! I'm very happy we did not have to spend $2000 on a comparable refrigerator.
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Existing light switch was hard to remove.
14 of 19 people
found this instruction helpful.
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Stephen from Jupiter, FL
- A Bit Difficult
- Less than 15 mins
-
Screw drivers
The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.
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Fan Motor stopped working
12 of 13 people
found this instruction helpful.
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connie from omaha, AR
- Really Easy
- Less than 15 mins
-
Screw drivers
Not only was finding the part rediculously easy for a person who has never done this type of thing...the repair was a sinch!! I will always return to this company for help with home equipment repairs. I saved so much money doing it this way. :) thanks guys!
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