HTDP120GD4WW Hotpoint Dryer - Instructions
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handle fell off
stuck it back in the holes just like the original handle. Had to do a little adjustment because I put screwdriver in them too many times to open the door after the original handle feel off, so the fit was loose. Fixed with tape.
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Lilly from CROSBY, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Dryer bulb burned out
Son found out where the bulb was by using YouTube. I googled lamp for model number and your website came up. I ordered the part, it arrived promptly, and my son installed it.
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Mary from NEW BRITAIN, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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lint filter was broken
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walter from STRATFORD, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Dryer's drum doesn't run
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ruoli from Germantown, MD
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
3 of 3 people
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Dryer was shutting off too early, before clothes could dry
Replaced High limit thermostat per video on the website. However, the flange of new thermostat is flat, while chassis it mounts on is round to conform to drum of dryer. So new thermostat was not flush with chassis. Dryer did not shut off early (that problem solved), but instead continued to dry clothes beyond time necessary. Note that old thermostat had one side of flange slightly bent and probably more flush with chassis, and better able to sense when hot temperatures were reached. I dismantled dryer again, slightly bent new flange, re-installed. Seems to work better now .
Parts Used:
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Anthony from LAWRENCE, MA
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
3 of 3 people
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Replace dryer front bearing slides
If your dryer is making a grinding or loud plastic rubbing noise, you likely need to replace the slides. Here is how I did it.
TIP: Before beginning, set out a hand towel on the washing machine to set the screws onto, in the order and position you removed them.
IMPORTANT: Before beginning, turn off the gas to the unit and unplug it! This repair is all done from the front side of the machine, so you should only need to slide it out enough to unplug it.
Step 1: Remove the control panel
To do this, you need to pull out on the round silver control knob to remove it. This will expose a long screw. With the long screw removed, grab the panel with both hands and slide it straight up. Be careful, the control board is still connected with a 40-pin ribbon cable. Set the control board on top of the dryer temporarily.
Step 2: Remove the lid
There are three screws to remove the lid. Remove them and set them on the screw holding towel. The lid is attached at the back, so to remove it you need to slide it forward towards the front of the unit. Once the lid is loose, you can have a helper hold the control panel while you set the lid aside, or gently let the control panel dangle.
Step 3: Disconnect the control panel and wiring harnesses
Gently pull on the 40-pin ribbon connector until the control panel ribbon cable is removed. There is a notch to designate which direction the ribbon cable it goes back in. Set the control panel to the side. At the same time, you can disconnect the two wiring harnesses that feed the door light and sensor. These wiring harnesses are secured to a silver plate with a zip tie. Cut the zip tie with your diagonal cutters. (You can trim the old zip tie and replace it by feeding the extra small zip tie through the original opening later.)
Step 4: Remove the steel plate that the wiring harnesses were attached to
There are 6 screws to remove the steel plate. Pay attention to where the extra large head screws go, because these are what the control panel slides onto, when you put things back together. Pull out on each side to release the bottom clips, then slide it upwards. Set this piece aside.
Step 4: Remove the front panel (the door panel)
There are 4 screws to loosen the door panel. Two silver screws at the top, and 2 white screws at the bottom. Loosen the white screws about half way. These do not need to be completely removed because the door can rest on them. Remove the top silver screws. Gently lift the dryer drum off the front bezel while you tilt the front panel towards you. At this point you should be able to see the white and dark green slides. I found it easier to lift the front door off the white screws and set it up against the wall.
Step 5: Replace the slides
The slides have plastic hooks that go through the round holes on one end to hold them in place. You should be able to remove the slides with your fingers (maybe with a little help from a flat-head screwdriver), and replace them. There are dozens of YouTube videos on how to do this if you need help. Be careful not to break the plastic hooks that hold the slide to the front plastic bezel. Replace white slides with the white, and the dark green slides with dark green.
Step 6: Putting it all back together
Do everything in reverse. Set the front panel in the white screws, lift the drum, and slide the door panel back to rest on the slides while you put back the silver screws. Give the drum a few good spins manually to make sure there isn't anything still rubbing. Keep in mind the sliding noise is slightly louder than normal until all the panels are replaced.
It will help the process to only tighten the screws half way while putting them all back in. Once everything aligns, then you can tighten them down. DO NOT over tighten, use hand tightness only or you will strip them out. With the front door panel back on, you can put the steel panel back in place. Once you have the 6 screws done, remember to slide a small zip tie through the previous hole to secure the wiring harnesses. Connect the harnesses, and the front panel ribbon cable before putting the lid back on. Insert the screws to the lid, then slide the control panel back down, and replace the single long screw. Note that the control knob is notched, so align the flat sides as you put it back in.
Plug it back in, and turn back on the gas, you are done!
TIP: Before beginning, set out a hand towel on the washing machine to set the screws onto, in the order and position you removed them.
IMPORTANT: Before beginning, turn off the gas to the unit and unplug it! This repair is all done from the front side of the machine, so you should only need to slide it out enough to unplug it.
Step 1: Remove the control panel
To do this, you need to pull out on the round silver control knob to remove it. This will expose a long screw. With the long screw removed, grab the panel with both hands and slide it straight up. Be careful, the control board is still connected with a 40-pin ribbon cable. Set the control board on top of the dryer temporarily.
Step 2: Remove the lid
There are three screws to remove the lid. Remove them and set them on the screw holding towel. The lid is attached at the back, so to remove it you need to slide it forward towards the front of the unit. Once the lid is loose, you can have a helper hold the control panel while you set the lid aside, or gently let the control panel dangle.
Step 3: Disconnect the control panel and wiring harnesses
Gently pull on the 40-pin ribbon connector until the control panel ribbon cable is removed. There is a notch to designate which direction the ribbon cable it goes back in. Set the control panel to the side. At the same time, you can disconnect the two wiring harnesses that feed the door light and sensor. These wiring harnesses are secured to a silver plate with a zip tie. Cut the zip tie with your diagonal cutters. (You can trim the old zip tie and replace it by feeding the extra small zip tie through the original opening later.)
Step 4: Remove the steel plate that the wiring harnesses were attached to
There are 6 screws to remove the steel plate. Pay attention to where the extra large head screws go, because these are what the control panel slides onto, when you put things back together. Pull out on each side to release the bottom clips, then slide it upwards. Set this piece aside.
Step 4: Remove the front panel (the door panel)
There are 4 screws to loosen the door panel. Two silver screws at the top, and 2 white screws at the bottom. Loosen the white screws about half way. These do not need to be completely removed because the door can rest on them. Remove the top silver screws. Gently lift the dryer drum off the front bezel while you tilt the front panel towards you. At this point you should be able to see the white and dark green slides. I found it easier to lift the front door off the white screws and set it up against the wall.
Step 5: Replace the slides
The slides have plastic hooks that go through the round holes on one end to hold them in place. You should be able to remove the slides with your fingers (maybe with a little help from a flat-head screwdriver), and replace them. There are dozens of YouTube videos on how to do this if you need help. Be careful not to break the plastic hooks that hold the slide to the front plastic bezel. Replace white slides with the white, and the dark green slides with dark green.
Step 6: Putting it all back together
Do everything in reverse. Set the front panel in the white screws, lift the drum, and slide the door panel back to rest on the slides while you put back the silver screws. Give the drum a few good spins manually to make sure there isn't anything still rubbing. Keep in mind the sliding noise is slightly louder than normal until all the panels are replaced.
It will help the process to only tighten the screws half way while putting them all back in. Once everything aligns, then you can tighten them down. DO NOT over tighten, use hand tightness only or you will strip them out. With the front door panel back on, you can put the steel panel back in place. Once you have the 6 screws done, remember to slide a small zip tie through the previous hole to secure the wiring harnesses. Connect the harnesses, and the front panel ribbon cable before putting the lid back on. Insert the screws to the lid, then slide the control panel back down, and replace the single long screw. Note that the control knob is notched, so align the flat sides as you put it back in.
Plug it back in, and turn back on the gas, you are done!
Parts Used:
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Darin from MEDINA, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 3 people
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remove plastic and insert
inserted the lint catcher into the opening to replace the old one
Parts Used:
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MARY from ERIE, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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no problem
this was a part i ordered for future use. i was very happy with the ordering process and speed of delivery from PartSelect.
Parts Used:
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john from west milford, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Plastic handle in dryer broke off.
All I neede to do was buy the new part and snap it into place on the door. The hardest part was making the door usable while waiting for a new handle. The solution was good old duct tape. I just taped the old broken handle in place until the new one showed up.
Parts Used:
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Steve from West Bloomfield, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Bottom part of handle was loose
Opened up the package and took off existing door handle. The new one snapped right into place. This took all of 10 seconds!
Parts Used:
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Rick from Nora Springs, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Plastic Door Handle Cracked
Old handle popped out by pulling back and out. Inserted new handle by pushing in and forward. Easy!
Parts Used:
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richard from pleasant grove, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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start switch was defective
First thing I did was find out the model and serial #'s of the dryer. I went to a major store to see if they had the part, found out that it had to be ordered and mailed to me. I decided to do it myself, I found your website and I ordered the part. I saved $10.00 by doing this. The part was very easy to remove and install. I just had to remove a small clamp that held the part on to the machine and make sure the 3 wires were secured after I installed the new part. Thank you!
Parts Used:
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Emerenciana from Lakeworth, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 8 people
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dryer did not latch
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janet from martinsville, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 5 people
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Dryer did not turn off when the door was opened and then closed.
Followed your video instructions and it worked exactly as described. You will be my source for all appliance repair parts.
Parts Used:
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Robert from SOMERSET, NJ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Dryer wouldn't start
Unplugged the dryer. Removed the 4 star headed screws with a screwdriver. Tilted the console forward and lifted. I didn't have to slide mine to the right. Pulled the knob straight off the front of the console. Lifted the lock tab with the needle nose pliers and twisted the switch to the right. It popped right out. Pulled the wires off with the pliers. Be aware, there are three wires, two red and one black. The both red wires only connect to one terminal on the switch. It looked at first glance as if I had the wrong part. But those two wires are connected to each other so it was correct. Plugged those wires back on. Put the switch into the hole and twisted it back into place, the lock clicked in to place. Replaced the console and plugged it back in and it worked perfectly. Turned right on. This took me under 15 minutes to do. Steve is the man! This girl has been able to use his videos to repair the dryer 3 times, the washer once, and my dishwasher 3 times over the years!!
Parts Used:
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CHERI from CREEKSIDE, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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