FCQ321HSUWXAC Samsung Range - Instructions

My barely 4 year old Samsung range/oven began not heating consistently. Even though it said 350, for example, we had to increase to 465 to get it to bake. Thought it was the temperature sensor. Ordered and installed new one easily. That didn't solve the problem. So, rather than throw more money at parts that may not have resolved the ... Read more issue, I got a new Amana range. Samsung appliances go to my 'do not buy' list along with LG!

Followed video at the link below.

https://www.bing.com/videos/search?q=how+to+replace+infinity+switch+in+samsung+electric+range&docid=607999620772294704&mid=702E9DF006DF9B180DAA702E9DF006DF9B180DAA&view=detail&FORM=VIRE

ordered the temp sensor for a standard complaint, new sensor was the correct part ordered, however, once the old sensor was removed, I ohm'd the original and the new part. Both were 1080, checked wiring, checked gas burner, checked line voltage. Searched other part prices, found Samsung to be a not desirable product to own. This non repai ... Read more r was to help my neighbor who lives on a fixed income. Checked oven temp with the oven at 350 f setting, oven was 223 f. Set oven to 465 f and fount the oven at 353 f. I wanted to return the part but she insisted I install it anyway and found the oven doing the same thing. She did not want to throw more money at a 4 year old range. Will use it as it is but will buy a cheap oven temp gauge. Samsung sucks.

put in new dual element switch

Followed the tutorial, making things easy.

Remove back sheet metal covers. Disconnect temp. Sensor. Open oven door and remove grates. Remove two screws holding sensor to back oven wall. Pull out and then replace with new one. Assemble connections in back and replace sheet metal covers.

Kill the power
Remove back of range
Pull off know and remove switch
Note the wire placement and wire the new switch
Mount new switch and replace back
Turn power back on

This was a simple repair. Ater unplugging the oven from the outlet, and removing the oven racks, it was simply a matter of using a long handled Phillips screwdriver to remove the one screw holding the original heat sensor in place. It was not necessary to remove the oven door. There was no need to remove the existing heating element. ... Read more After the screw was removed, I removed the back cover of the oven (held together by several screws). Unplugging the existing sensor took a bit of time since it was difficult to press down on the clip to separate the wire from the connector. After releasing the sensor wire, it was simply a matter of feeding the old sensor wire back through the oven and removing it from the oven. The new sensor from this site was installed by reversing the removal procedure. It clipped into place easily. I reinstalled the back plate to the oven, connected the oven to the 220 outlet and was done. The oven heats perfectly.

You sent me the wrong part, and now I am getting the runaround
about sending the part back and to refund my money.
I am very disappointed with the way things are going.
Jared