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ESC23KSTESS General Electric Refrigerator - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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refrigerator and freezer would not cool down.
6 of 6 people
found this instruction helpful.
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John from Lakeland, FL
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers
First, we called Sears Repair and had a technician come to our home. He stated the motherboard had gone bad probably due to a power surge (we had no surge protector on the appliance). His price for repair was $465.00. We opted to go online for the part and found it for $165.00 through PartSelect.com. It was a very simple procedure of remo
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ving the old and installing the new. A few turns with the nut driver to uncover the part, a few tugs with the pliers to disconnect and voila!.. The fridge was back to cooling in no time.
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broken tine on stripper left one cube to jam the ice maker
10 of 18 people
found this instruction helpful.
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William from Abita Springs, LA
- A Bit Difficult
- Less than 15 mins
There were no fastening hardware. The plastic stripper just snaps in place. I had to be patient and could not get it out until I put upward pressure on the stripper.
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Water in door dispensor quit working
7 of 9 people
found this instruction helpful.
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Richard from Temecula, CA
- Really Easy
- Less than 15 mins
-
Nutdriver, Wrench (Adjustable)
First, I turned off the water supply line to the refrigerator from the house at the wall and unplugged the power cord. Secondly, I removed the small screws that hold the piece of cardboard over the opening in the lower left corner (rear of the refrigerator) by the compressor. Thirdlyl, I removed the other end of the water line where
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it attaches to the water valve with an adjustable end wrench. Then I removed the small screw that holds the double water outlet valves to the refrigerator frame. I then removed the water valve by pulling it out of the rear of the refrigerator, unplugged the electrical connections, and cut the water lines where they enter the valves. I then plugged the electrical connectors into the new valves and pushed the hoses into their respective openings. These are one-way connectors - once you push them in (firmly) they will not leak or come back out. All I did then was replace the valve and secure it with the one little screw and then replace the cardboard piece onto the rear of the refrigerator. Don't forget to turn the water supply back on. That's it!!
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The door when opened had swung back and made contact with the hinge. Over time it had bent the hinge upward so the pin was coming out of the door and it was not closing (sealing) properly.
6 of 6 people
found this instruction helpful.
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Bill from Pinehurst, NC
- Really Easy
- Less than 15 mins
-
Socket set
I removed the screws out of the hinge while my wife put pressure on the door to hold it in place. I removed the hinge, replaced it with a new one, and screwed it back in place. Took just a couple of minutes. Easy and fast. The refrigerator was not leveled properly and that was why the door had swung back so fast, with enough force to even
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tually bend the hinge. I contacted geappliances.custhelp.com and used the chat option to speak to someone about how to lower the back wheels. They were extremely helpful in walking me through it. Now the refrigerator is leveled, and the door, when opened, will not swing back and contact the hinge. My overall experience in fixing this problem, from locating and ordering the correct part, to installing it, and then fixing the problem that led to the hinge being damaged in the first place, was outstanding.
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Stripped Front Leveling Roller & Screw
6 of 6 people
found this instruction helpful.
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George from ARLINGTON, VA
- Easy
- 30 - 60 mins
-
Socket set
Raised side of fridge enough to get 1/4" ratchet with 1/4" socket under roller wheel assy. Removed three hex-head screws to separate damaged wheel assy from fridge frame. From panel below fridge compartment, backed-out stripped leveling screw. Mounted new roller assy and then threaded in new leveling screw from front. Lowered fridge a
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nd adjusted leveling screw for proper height. Suggest putting a 2x4 under fridge for safety when hands are under unit.
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Other Parts Used:
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GE Profile Arctica food locker was below freezing
7 of 9 people
found this instruction helpful.
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Frederick K from Kingston, TN
- Easy
- 30 - 60 mins
-
Screw drivers
The trouble shooting information on the web site indicated that the damper door within the climate control unit may be broken. This was easily confirmed and the replacement of the climate control unit immediately returned the food locker temperatures to the digital electronic thermostat settings. The part has an improved ventilation gaske
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t interface between the food locker and freezer. The unit works perfectly again, and the food locker temperature is exactly what the thermostat setting is.
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Low water flow from indoor water dispenser
7 of 9 people
found this instruction helpful.
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Ricky from Virginia Beach, VA
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Disconnect main water line from behind refrigerator
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator rem ... Read more ove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
Remove bottom panel from refrigerator
Disconnect hose from water valve
Remove metal hose guard from top left of refrigerator Carefully remove plumbers putty from around filter hose (you will be reinstalling this putty around new hose assembly)
Inside refrigerator rem ... Read more ove MWF water filter and guard, and then remove two screws holding filter assembly in place (this requires socket set with 4” extension bar)
Carefully pull filter hose assembly towards you from front of refrigerator. Once assembly is out remove Styrofoam cover from old assembly and install on new assembly
To reassemble, simply follow this process in reverse. Good luck
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Freezer Light switch broke
8 of 13 people
found this instruction helpful.
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Kenneth from Milford, CT
- Really Easy
- Less than 15 mins
-
Screw drivers
Your instructions were "spot on"! Pried out broken switch with screwdriver-reinstalled new switch. Very easy! Ordered on line on a Wednesday new part arrived on following Saturday-Great service and will definately use again. Highly recommend PartSelect!
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Water Dispenser Not Working
11 of 22 people
found this instruction helpful.
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BRUCE from MARGATE, FL
- Really Easy
- Less than 15 mins
-
Screw drivers
Before replacing the top filter housing, ensure the inlet water valve is operational. Replacing is a straight forward process. Unhook the houses from the inlet water valve in the back of the refrigerator. Remove and replace the top filter housing and ensure you replace the sealant using plumbers putty or sealant dicor butyl putty.
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Ice Would Not Come Out
7 of 10 people
found this instruction helpful.
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RICHARD from SPRING HILL, FL
- Easy
- 15 - 30 mins
-
Screw drivers
Removed tray, threw out ice , removed 3 screws used 2 screw drivers to seperate part & re installed
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No water out of refrigerator but had ice
6 of 7 people
found this instruction helpful.
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G Michael from MONROE, OH
- Really Easy
- 15 - 30 mins
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Nutdriver, Wrench set
Followed the video showing how it was done. Took me longer to go to the basement and shut the water off and on, than it did to replace the valve
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water leak on floor
6 of 7 people
found this instruction helpful.
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Gerald from Colorado Springs, CO
- Easy
- 30 - 60 mins
-
Nutdriver, Socket set, Wrench set
pulled out refer. found leak at corner lower back, pulled off lower cover. found valve for icemaker leaking. looked in owners/inst guide, pulled up on computer, identified part, called, order overnight part. recieved part & installed, repair complete & successful.
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water dispenser was slowly leaking
6 of 7 people
found this instruction helpful.
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Robert from Huber Heights, OH
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers
Shut off water supply. Unplugged refrigerator. Removed cover. (6 screws -- nutdriver will come in handy). Removed screw securing water valve to frame (again the nutdriver). Unplugged red and white power connectors to solenoids. Using channel locks, loosened nut holding main water supply to valve and removed. Depressed compression f
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ittings to valve and pulled out plastic water lines that supply water dispenser and ice maker. Reconnected main water supply to new part. Pushed both water lines into respective fittings of new part. Reconnected power supply to solenoids. Attached new part to frame with screw. Replaced back cover. Turned water supply back on. Plugged refrig. back in. Problem solved! Savings = $300!
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Ice maker working but water dispenser not working
5 of 5 people
found this instruction helpful.
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David from WATERLOO, NY
- Really Easy
- 15 - 30 mins
-
Screw drivers, Socket set, Wrench set
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the
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connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refrigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explanation. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call.
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No water from the dispenser
5 of 5 people
found this instruction helpful.
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Anthony from Carmel, IN
- Really Easy
- 15 - 30 mins
-
Screw drivers, Wrench (Adjustable)
I pulled-out & unplugged the refrigerator. Removed the screws to gain access through the lower back panel. The water valve is on the left side as I face the back of the fridge. It has one screw holding it to the frame of the fridge. Once it is free, the main water hose is unscrewed and the two out-let lines were pulled-out. If your v
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alve was not ruined prior to this, it is ruined now, as the lines will not re-seat. Then everything is done in reverse order. I did cut 1/2 inch off of the two lines so that they reseat into the new valve. Just push into the valve and they are good.
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