DV331AER Samsung Dryer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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high limit thermostat and heating element were bad.
1 of 2 people
found this instruction helpful.
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Paul from FIRESTONE, CO
- Easy
- 1- 2 hours
-
Screw drivers, Socket set
I would like to direct the attention to PartSelect instead of my repair. They were awesome in helping me to get my parts. I had called, a few minutes after the deadline for overnight shipping, the gentleman helping me, pushed the order through and I got my parts the next day, allowing me to repair my dryer. I have ordered several parts
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, for several different appliances, (all Samsung) and PartSelect has always come through for me. Excellent Customer Service!!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!
P.S. Don't buy Samsung appliances unless you want to get good at repairing them!
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noise when drying
3 of 8 people
found this instruction helpful.
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jose from MISSOURI CITY, TX
- Really Easy
- 30 - 60 mins
-
Screw drivers
replace Drum support roller & axel and belt
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Dryer won't start
1 of 2 people
found this instruction helpful.
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Paul from ANDES, NY
- Really Easy
- 30 - 60 mins
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Screw drivers
Ordered part on 8/24/22. Received wrong part twice now. It is 9/10/22 and I am waiting for the third. Right part number on package but it contains the wrong part. Beyond mad!
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Drier did not turn it was not the belt
1 of 3 people
found this instruction helpful.
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Anthony from FLORAL PARK, NY
- Very Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
I still had to take it apart there was a small sock stuck in the fan that blowes the lent out my wife left the lent filter out one time. Your video was a great help. I'm a mechanic and it was easy thanks Anthony Ratto [email protected]
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The dryer shut itself off and displayed error code TO
1 of 4 people
found this instruction helpful.
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Leslie from Frederick, MD
- Easy
- 30 - 60 mins
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Screw drivers
Took off the back of the dryer and replaced the thermistor. A $7 part that would have been a couple hundred dollars if we had to call a repairman.
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Hooking up belt and pully
1 of 4 people
found this instruction helpful.
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Corrado from YONKERS, NY
- Difficult
- 1- 2 hours
-
Pliers, Screw drivers
Followed video and YouTube most was easy.... put the hooking up the belt took time
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Dryer stopped heating but everything else worked fine.
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Thomas from Forney, TX
- A Bit Difficult
- 1- 2 hours
-
Pliers, Screw drivers
Unplugged the dryer and moved into clear working space. Removed back access panel and exhaust tube, they are connected. Noted the wire connection placement before removing all wires connected to heating element. Removed the one hidden screw securing the element in the very back, cant be seen remove by feel. Then with some force sliding fo
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rward removed the heating element. Dissembled heating element housing to revel burned out element, noted wire connections before unplugging and removing old element. Reassembled all parts as they were removed and starting using the dryer.
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Display was lit but, drum would not go
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Colleen from Rumson, NJ
- Easy
- 1- 2 hours
-
Nutdriver, Pliers, Screw drivers
You know! I forgot exactly where it was i got the info to fix the problem but, "Parts select" was mentioned. Once I had an idea as to what to do I then, wasted time around town looking for the parts with no results. I then did what I should have at first an ordered the parts from Parts select. got them in the mail, lightning quick!
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I think I may have found the info here as well,not sure. (this site is awesome None the less) but the info led me to the Thermostat, I then jumped it as indicated and wham!! it ran. Order both the thermostat and thermistor. only problem I ran into was, removing the front display panel. broke some of the retaining clips off in the process. all in all, it was an easy fix that saved me a bunch of dough. greatfull to parts select for a speedy deliverie and to the website that made it possible. think it may have been here at the free repair help, section. awesome and highly recommended thanks!!!
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Would not heat
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Bobby from Amory, MS
- Easy
- 30 - 60 mins
-
Screw drivers
Took the top back screws off (2) then pulled the top toward me and it came off. This left four screws that hold on the front control panel. I took out this four screws, which the control panel came out. You will then have to disconnect the door switch. Then I took off the front door, which which has two screws. Then I took the four screws
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out of the front panel,which are all on the top below the front control panel. You then have to pull up on the front panel to lift it up, it is sitting on two slots. This will give you excess to the heater. There will be one screw take it out and the heater will pull out also there will be six wires that you will have to disconnect so pay attention where they go (write it down.) You will have thermostat 2 and 3 and heater switch. Test them with a ohmmeter, my thermostat 3 was bad. There will be two screws to take out to replace the part. Put the wires back and put the dryer back together like you took it apart.
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the thermistor was open circuit
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Beatriz from Sharonville, OH
- Really Easy
- 15 - 30 mins
-
Screw drivers
I change the Thermistor 3 bracket and worked well for 10 minutes and the thermistor is broken again
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element burned up.
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James M from Olathe, KS
- Easy
- 30 - 60 mins
-
Screw drivers
The lemon that I bought has forced me to open it up at least once a year. Anyone with a #2 phillips screwdriver and a good memory can take the challenge. Youtube has few videos on the same model. Best regards, Jim
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no heat maytag neptune stack dryer
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David from Blossvale, NY
- Really Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
Remove 2 screws which hold dryer/washer together on back. Remove 2 screws back top dryer and slide top back. Remove 4 screws top dryer that hold timer panel. Remove 6 screws that hold front panel on..4 on top of panel and 2 inside door. Disconnect wires to door at slide connection. Unplug dryer..this is actually 1st step. Remove 1 screw o
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n heating element (lower right). I found that by removing the red wire the element will wiggle loose and come far enough out to disconnect black wire. There are 4 other terminal connections which are jumpers that will slide out with element. Note where wires attach and remove all. Use Multi meter on highest ohms setting or a continuity tester to test heating element - thermostats - thermal fuse. They should all have continuity between terminals. Replace any that don't . My thermal fuse was open (no continuity). I replaced it and had heat..but inadequate heat. Got new thermostat which fixed problem. Video I watched said to replace them together..I guess he was right. I suggest that while you have dryer pulled out to take time to check/clean dryer vent..also flapper outside.(mine had lint built up in hinge and prevented flapper from closing letting cold air and anything else in). Parts Select has great videos/skematics and even with "snail mail" delivery part was there in 2 days. They are the best!!
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Dryer turns on no heat
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Joe from West Palm Beach, FL
- Really Easy
- 15 - 30 mins
-
Screw drivers
Test thermal fuse for resistance. If has 0 resistance you have a bad fuse. Also check voltage going to wall outlet. Must use at least 600 volt tester. Motor will run on 110 volts, but will not activate heating element. Heating element must have 240 volts to operate. Always make sure you turn off power when working on electrical problems.
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Be safe and good luck.
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Dryer not heating
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Mitchell from Chattanooga, TN
- Really Easy
- Less than 15 mins
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Screw drivers
I had a problem a couple of months ago with the dryer not heating and replaced the thermal fuse after checking the the parts with a voltage meter and the dryer worked fine. When I did the repair I also cleaned all the lint out of the dryer, exhaust, and the vent. It worked fine. A couple of weeks ago my wife commented about how hot the
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dryer was and it seemed unusual. I realized there was another problem but before I could check it, the dryer stopped heating again. Some time ago, the sensor dry funciton quit working so I just went ahead and changed all the electronic componets, the two on the exhaust tube and the two on the heating tube. I assumed the high limit thermostat failed. After unplugging the dryer, I took the two screws loose on the top backside of the dryer that hold the top in place and removed the top, sliding it back. I removed the four screws holding the control panel in place and rotated the panel forward, then up and out of the way. I removed the four screws along the top of the front panel, then the ones from around the opening on the front, and the front door. There was one screw that held the heating tube. I removed it and the tube slid forward. I took the front wire lose and rotated the tube clockwise to pull it out and took off the back wire and changed out the thermal fuse and thermostat. The exhaust tube was right there in the front and all I had to do was change out the parts on it. Everything went back to gether as easy as it came apart and when I plugged the dryer back in, it worked just like new.
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No heat
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John from Kearney, MO
- Easy
- 15 - 30 mins
-
Screw drivers
*Disconnect power cord before performing this task...(1) Remove the two screws holding top.(2) Remove four screws holding control module, tilt forward, pull up and unlatch. Place module on top, out of the way (still connected by wires). (3) Open dryer door, remove two screws holding lint trap assembly, close door. (4) Remove four screws o
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n top of front cover, disconnect door light wire, tilt front cover forward, lift up from catch at bottom and remove. (5) Disconnect moisture sensor connection on bottom right for easier access to duct assembly. (6) Remove three screws holding duct assembly support bracket in place, raise duct assembly six inches to allow the bracket to be tilted toward rear and lifted out of the way. (7) Disconnect Red and Blue wires from front of duct assembly and pull assembly carefully from the rear of the unit and out the front paying attention to the wires still connected. (8) Remove wires connected to the thermostat and thermistor. (9) Remove screws holding in both units and replace with new components. (10) Reverse process and test. *note* if the unit appears to heat but clothing still wet, make sure moisture sensor was connected (I must have forgot and got to go back in to check, ooops). Regardless, this is an easy task. Could be intimidating at first but after the part has been accessed twice its no big deal and can be done over a lunch break.
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