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DP920QWDB6 Whirlpool Dishwasher - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Old rack rusting
5 of 7 people
found this instruction helpful.
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Lynn from Schenectady, NY
- Really Easy
- Less than 15 mins
This is the second time I have replaced a rack. You just pop on the new rollers and you're good to go!
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broken gasket
5 of 7 people
found this instruction helpful.
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Melvin from harrison, AR
- Really Easy
- Less than 15 mins
Just put it on by hand, works great now, saved me at least 50.00!
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The upper spray arm was cracked where it mounted to the top rack.
6 of 10 people
found this instruction helpful.
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Richard from Murfreesboro, TN
- Really Easy
- Less than 15 mins
Ordered a new upper spray arm from PartSelect. Shipping was fast and the correct part was recieved.
Use a hair drier to warm the prongs that mount to the upper basket. The plastic is softer and will squeeze/fit in place without snapping off the "ears".
Use a hair drier to warm the prongs that mount to the upper basket. The plastic is softer and will squeeze/fit in place without snapping off the "ears".
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Soap Dispenser Lid Gasket Deteriorated & Leaking
4 of 4 people
found this instruction helpful.
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Frank from AMES, IA
- Easy
- Less than 15 mins
-
Pliers, Screw drivers
I used the screwdriver to pry the old lid off of the horizontal pin upon which it rotates. One must be careful before removing the old lid to note how the return spring is deployed. The short legs on the spring must be in the lip of the lid before you snap the new lid onto the horizontal pin. It was helpful to lubricate the two catches on
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the lid that snap on the pin with some liquid soap before attempting to snap them on the pin. After the lid is snapped into place and the short legs of the coil spring are in the lip of the lid, use needle nose pliers to attach the other end of the coil spring to the pillar where it was before you removed the old lid. There are videos showing how to do this on Youtube. The spring part is a little tricky. The video makes it look a bit easier than it is..
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leaking suds and water front bottom of door
5 of 7 people
found this instruction helpful.
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Wayne from Peru, IN
- Really Easy
- Less than 15 mins
Replaced door gasget took 5 minutes tops. Ran cycle and still had leak. Called local repair person. After thoroughly checking out the dishwasher and running soapless cycle determined problem to be soap build up over time. He ran a commercial cleaner through a complete pots and pan cycle. No more suds and no more leak repair complete. Di
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d not actually need door gagset but it was super easy to change and delivery service was great.
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detergent dispenser would not operate
8 of 16 people
found this instruction helpful.
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Lee from Thomaston, GA
- Really Easy
- Less than 15 mins
-
Screw drivers
remove star screws holding inside door panel. remove plastic cover that protects latch assembly. hook one end of spring on stationary pin on inside of slider bar. Hook other end of spring on pin on slider bar. replace cover and door panel.
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Dishwasher not draining
4 of 4 people
found this instruction helpful.
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Lloyd from Clifton, VA
- A Bit Difficult
- 30 - 60 mins
-
Pliers
Actually I ordered the drain and wash impeller kit because it was listed as the #1 cause of failure to drain. I then hired a plumber to install it. He did so and that didn't solve the problem. So I was about to buy a new dishwasher. I then noticed that the second most frequent cause was a problem with the "dishwasher drain check valve." I
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watched the "partselect" video on how to change that. I didn't have a new one but I thought I would take out the part and see what I could learn. As it turned out it was blocked by a little piece of what appeared to be a walnut chip. I cleaned it out reinstalled the drain check valve and the problem was solved.
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dirty dishes
6 of 10 people
found this instruction helpful.
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Michael from Madison Township, PA
- A Bit Difficult
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Installed pump kit. Was surprised the kit seemed different( some parts changed or deleted. Instructed to discard old parts and follow with new configuration. Reassembled and tried t fin it works fine now. Thank you so much
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Heating element not heating for both wash and dry.
4 of 4 people
found this instruction helpful.
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Thomas from SEATTLE, WA
- Really Easy
- 30 - 60 mins
-
Screw drivers
Put in both a new element and thermostat. Did not fix problem. Using an ohm meter I did not measure any voltage to the thermostat. Suspect it’s a problem in the control unit, and decided to replace dishwasher.
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Foreign Objects Jammed Impeller
6 of 10 people
found this instruction helpful.
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JOHN from BILLERICA, MA
- Really Easy
- 30 - 60 mins
-
Socket set
Disasembled pump to find dammaged parts replaced with new parts . Made wife very happy .
Other Parts Used:
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Bottom of dishwasher retained an inch of water after cycles complete. Had to pump out dirty water before starting new cycle.
4 of 4 people
found this instruction helpful.
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Sam from MAPLE VALLEY, WA
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
Once the covers under the door are removed, the check valve is visible (unless its too dark, hence the headlight), and pointing right at you. Since I was working under the dishwasher, I gathered all the tools I thought I might need and laid them on the floor next to. Removed 2 covers, placed pan under check valve and hose to catch any wa
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ter, squeezed clamp with (wrong) pliers, it eventually came loose. Carefully twisted hose off check valve. Water came out, some of it got into the pan, most of it on the floor. I guess I should have pumped it out before I started this. Plastic check valve is screwed into the big piece of whatever, carefully grabbed it with (wrong again) pliers and turned it out. Installation is reverse of removal - but use a large pliers with a ROUNDED jaw to grab the round check valve body. Don't squeeze too hard or overtighten it. Put the clamp on the valve before pushing the hose on. Be sure the hose seats all the way onto the little lugs. Compress the clamp, slide it over the end of the hose and release. That's all folks, works good now.
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When the dishwasher started it would squeal.
4 of 4 people
found this instruction helpful.
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Gregory from CLEAR LAKE, IA
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Mine is a Ultra Wash 111
I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my ... Read more washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg
I followed the repair video on your site but my dishwasher was a little different. Not enough that anyone could still understand the video and not get it disassembled. The video shows two ball checks but mine doesn't use them where the videos shows. I put them in anyway because I called Whirlpool, who made my ... Read more washer, and they assured me that they should be in there. They got sucked through the dump impeller and plugged the discharge tube so I had to disassemble it again and take the ball checks out. Lucky for me nothing got damaged. I then got a hold of someone on your chat line that got me to the correct parts view that shows where the ball check is suppose to go on my washer. During working on my washer I realized the squealing was because the bottom bearing on the motor needed oil. So all and all I'm happy because it runs quiet and it works fine. Thanks Greg
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Other Parts Used:
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soap door on dishwasher broken
5 of 8 people
found this instruction helpful.
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george from ten mile, TN
- Very Difficult
- 1- 2 hours
-
Screw drivers
Got the new door and tried to put it on. The door went on very easily. However, there's a spring that opens the door when the main wash cycle comes around. I never did get that spring right. None of the drawings showed the correct position and after an hour of trying to get it to work right, I gave up. The door comes open slightly (b
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ut not because of the spring) when it's time, and the liquid soap runs out due to gravity. But I wouldn't try to use soap powder because the door doesn't come open far enough.
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standing water in tub , not draining
4 of 5 people
found this instruction helpful.
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paul from CHARLOTTESVLE, VA
- A Bit Difficult
- 30 - 60 mins
-
Pliers
removed old check valve from bottom of dishwasher and replaced with new one. I used channel locks to do this, disconnect hoses and screw out check valve, and put back in opposite order, make sure the dishwasher is empty of water or have a plastic bowl or such to catch water. Take off two front covers on bottom of dishwasher to access chec
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k valve ,white with hose attached.
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Soap Cup latch missing
4 of 5 people
found this instruction helpful.
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Daniel from FINCHVILLE, KY
- Easy
- 15 - 30 mins
-
Screw drivers
I watched the video link sent in an email and followed exactly what they did in the video. I removed the star head screws holding the door liner in place. Then removed the protective cover on the inside. I disengaged the component holding the latch in place. I replace the component that holds the latch in place and then snapped the new la
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tch in place. I turned the dishwasher dial until the prongs were fully retracted. I replace the protective cover and then put the door cover back in place. I initially only placed the left bottom star head screw until I was sure that the latch was going to release. I tested that it was working properly by slowly turning the dial on the dishwasher control. Once I knew it was working I replaced the rest of the screws.
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