CTX21DABRRWW Hotpoint Refrigerator - Instructions
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
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Leo from TWIN FALLS, ID
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
22 of 43 people
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Frame that supports the vegetable drawers was broken on both sides.
Removed screws (4 total) that hold everything together. Removed broken pieces; slipped two new side pieces in place, replaced the screws; put entire frame into place, glass shelf on top, drawers in place: Done!!
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Ellis from San Antonio, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
12 of 14 people
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Barbara from BELLEVUE, WA
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Difficulty Level:Very Difficult
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Total Repair Time:Less than 15 mins
17 of 34 people
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Broken rails - drawers do not close well
Very easy. Removed all the parts from the fridge. Removed the glass. Unscrewed the two screws holding the rails to the front and rear support. The front support that has the "fruit" and veggie" settings, you have to remove the plastic name cover off to expose the front screws. The install is the reverse of the removal. The only "tricky" part is remembering the configuration (left from right) and removing the vinyl edging that the glass rests on from the old left and right rails and placing it on the new rails. Good Luck to all! "Quality is not an act, it is a habit" - Aristotle
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Stephen from Charlotte, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 6 people
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missing center cover slide for vegetable bins
I took out the vegetable bins and slid in the part. Replaced vegetable bins. Works perfect. I was told locally that GE doesn't make the part any more and that I wouldn't be able to find one. First place I looked on the net was you and found it with no trouble at all. really thrilled to get it. Thanks
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Jean from Tucson, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 8 people
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Noisey Compressor Cooling Fan
Wow, end result was amazing. I had to place my ear close to the refrigerator to find out if the fan was working. So quiet. Prior to this we could hear it in the bedroom. I replaced the fan motor, blade, grommets, i.e. the whole fan train. There were two screws holding the fan which were removed. (After removing the back panel.) Then removed the old blade and dust cap. Detached the wiring harness at the junction. Then reassemble in the reverse order. I screwed up the 1st time...installed the front motor grommet in reverse. Fan blade was not centered. Resulted in a few mins rework. Actually spent more time cleaning all the dust from the compartment and behind the refer than it took to install the new fan system. Did I say that I couldn't be more pleased with the no noise result?
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Robert from TUCSON, AZ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
5 of 5 people
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Both side rail guides had broken
I first unscrewed the broken right rail from the back piece and replaced with the new rail. Did the same for the left piece side. Attaching to the front rail was challenging because I took a while to figure out how to remove the cover (where the pictures of the vegetables/fruits are). But if you just get a narrow flat-head screwdriver under there, it just pries off. Then you can get to the little screw that attaches the side rails to the front piece.
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Carol from Bowie, MD
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 3 people
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original shelf shattered during cleaning
a simple matter of putting the new shelf back in place an reconnecting the shelving brackets. pretty self-explanatory.
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Steve from La Grange Park, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
4 of 7 people
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Bracket was broken near the front mounting location causing the rt drawer
First i removed everything from the bottom shelf, removed the glass, then removed the entire bracket assembly. Then removed the front metal strip to expose the front mounting screw, then removed the rear screw. Installed the new part and reversed the procedure.
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John from Palatka, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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The part that holds the items in the door was bent.
I removed the brackets with the metal strip attached, from the door. I took a screwdriver and pressed down on the parts holding the strip to the brackets . I attached the new strip to the brackets and then attached the whole thing to the door.
Really easy to do.
Really easy to do.
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victoria from forest park, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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lights blown out
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Gerald from WINTERVILLE, GA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 14 people
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The freezer just cool but could not freeze the water and the front of door is quite hot to touch.
First I observe that the compressor motor is running since the freezer is cooling. The purchase of the condenser fan is initiated and when the part arrive it is just easy to reinstall the replacement condenser fan.
The problem on the front of the freezer door remains hot to touch and the compressor runs for a while and stop. The freezer is cold but still could not freeze the water. Inspection of the condenser fan reveals that it is not running. The order for the condenser fan from PARTSELECT came in a few days. Cleaning of the condenser of lint was first done and the process of removing the defective fan is just easy so with the installation.
The refrigerator as of now is running in perfect condition!
The problem on the front of the freezer door remains hot to touch and the compressor runs for a while and stop. The freezer is cold but still could not freeze the water. Inspection of the condenser fan reveals that it is not running. The order for the condenser fan from PARTSELECT came in a few days. Cleaning of the condenser of lint was first done and the process of removing the defective fan is just easy so with the installation.
The refrigerator as of now is running in perfect condition!
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Fred from FLUSHING, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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The front of theDrawer Slilde Rail broke off the rail.
Removed the 2 drawers and then the glass shelf.
Positioned the drawer slid and tightened to rear screw and the front screw.
Replaced the shelf and the 2 deawers.
What's the big deal? Any 78 year old woman can do it.
Positioned the drawer slid and tightened to rear screw and the front screw.
Replaced the shelf and the 2 deawers.
What's the big deal? Any 78 year old woman can do it.
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Irma from Tylertown, MS
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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door shelf bar was bent and no longer holding in items
we ordered new bar, cut to fit with instructions, and voila! easy!
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jamie from san clemente, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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the condenser fan motor was intermittently verynoisy. obvious sign of a (possibly imminent) failure
1 unplug the appliance
2. remove the rear cardboard cover, giving access to the compressor and condenser area
3. remove the two (condenser motor bracket) mounting screws, then with the motor assembly in your hand remove the the fan blade which is friction mounted to the motor shaft( note the exact position of the fan blade on the motor shaft so you can replace it in the same position when you reassemble), remove the two wires connected to the motor. Also remove the rubber resilient mounting grommets on the motor mount frame as these can harden with age and cause excessive vibration.
4 install the new motor into the mounting frame with the new grommets
5 reconnect the two wires to the new motor (non polarized)
6 secure the mounting frame (with the installed new motor) back in place
7 slide the fan blade onto the new motor shaft
8 screw the rear access panel back in place
plug in the refrigerator. the next time the compressor and condenser fan cycle on, verify operation of the new condenser fan motor
2. remove the rear cardboard cover, giving access to the compressor and condenser area
3. remove the two (condenser motor bracket) mounting screws, then with the motor assembly in your hand remove the the fan blade which is friction mounted to the motor shaft( note the exact position of the fan blade on the motor shaft so you can replace it in the same position when you reassemble), remove the two wires connected to the motor. Also remove the rubber resilient mounting grommets on the motor mount frame as these can harden with age and cause excessive vibration.
4 install the new motor into the mounting frame with the new grommets
5 reconnect the two wires to the new motor (non polarized)
6 secure the mounting frame (with the installed new motor) back in place
7 slide the fan blade onto the new motor shaft
8 screw the rear access panel back in place
plug in the refrigerator. the next time the compressor and condenser fan cycle on, verify operation of the new condenser fan motor
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Herbert from POCONO LAKE, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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