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CTT21GAZJRWW Hotpoint Refrigerator - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Frame that supports the vegetable drawers was broken on both sides.
12 of 14 people
found this instruction helpful.
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Ellis from San Antonio, TX
- Really Easy
- 15 - 30 mins
-
Screw drivers
Removed screws (4 total) that hold everything together. Removed broken pieces; slipped two new side pieces in place, replaced the screws; put entire frame into place, glass shelf on top, drawers in place: Done!!
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Interior light needed replaced
22 of 46 people
found this instruction helpful.
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Leo from TWIN FALLS, ID
- Really Easy
- Less than 15 mins
-
Nutdriver
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
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Twice I ordered the oven light bulb & each time the light bulb was defected
17 of 37 people
found this instruction helpful.
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Barbara from BELLEVUE, WA
- Very Difficult
- Less than 15 mins
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appl
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iance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Broken rails - drawers do not close well
6 of 6 people
found this instruction helpful.
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Stephen from Charlotte, NC
- Easy
- 30 - 60 mins
-
Screw drivers
Very easy. Removed all the parts from the fridge. Removed the glass. Unscrewed the two screws holding the rails to the front and rear support. The front support that has the "fruit" and veggie" settings, you have to remove the plastic name cover off to expose the front screws. The install is the reverse of the removal. The only "tricky" p
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art is remembering the configuration (left from right) and removing the vinyl edging that the glass rests on from the old left and right rails and placing it on the new rails. Good Luck to all! "Quality is not an act, it is a habit" - Aristotle
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missing center cover slide for vegetable bins
6 of 8 people
found this instruction helpful.
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Jean from Tucson, AZ
- Really Easy
- Less than 15 mins
I took out the vegetable bins and slid in the part. Replaced vegetable bins. Works perfect. I was told locally that GE doesn't make the part any more and that I wouldn't be able to find one. First place I looked on the net was you and found it with no trouble at all. really thrilled to get it. Thanks
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Both side rail guides had broken
3 of 3 people
found this instruction helpful.
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Carol from Bowie, MD
- Easy
- 30 - 60 mins
-
Screw drivers
I first unscrewed the broken right rail from the back piece and replaced with the new rail. Did the same for the left piece side. Attaching to the front rail was challenging because I took a while to figure out how to remove the cover (where the pictures of the vegetables/fruits are). But if you just get a narrow flat-head screwdriver und
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er there, it just pries off. Then you can get to the little screw that attaches the side rails to the front piece.
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original shelf shattered during cleaning
4 of 7 people
found this instruction helpful.
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Steve from La Grange Park, IL
- Easy
- 15 - 30 mins
a simple matter of putting the new shelf back in place an reconnecting the shelving brackets. pretty self-explanatory.
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The front of theDrawer Slilde Rail broke off the rail.
2 of 2 people
found this instruction helpful.
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Irma from Tylertown, MS
- Really Easy
- 15 - 30 mins
-
Screw drivers
Removed the 2 drawers and then the glass shelf.
Positioned the drawer slid and tightened to rear screw and the front screw.
Replaced the shelf and the 2 deawers.
What's the big deal? Any 78 year old woman can do it.
Positioned the drawer slid and tightened to rear screw and the front screw.
Replaced the shelf and the 2 deawers.
What's the big deal? Any 78 year old woman can do it.
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lights blown out
6 of 14 people
found this instruction helpful.
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Gerald from WINTERVILLE, GA
- Very Easy
- Less than 15 mins
replaced lights in refrigirator and freezer
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Bracket was broken near the front mounting location causing the rt drawer
2 of 2 people
found this instruction helpful.
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John from Palatka, FL
- Easy
- 30 - 60 mins
-
Screw drivers
First i removed everything from the bottom shelf, removed the glass, then removed the entire bracket assembly. Then removed the front metal strip to expose the front mounting screw, then removed the rear screw. Installed the new part and reversed the procedure.
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the plastic part had broken and wouldn't support drawer
2 of 3 people
found this instruction helpful.
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Beverly from Pensacola, FL
- A Bit Difficult
- More than 2 hours
-
Screw drivers
Replacing the new part wasn't hard, just very time consuming and frustrating. I had to remove two-thirds of the shelving of refrigerator as broken drawer slide was on the bottom and I had to have room to remove old and replace new. Of course, then I had to CLEAN all the drawers and shelving before replacing them and then, because they w
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ere fresh and clean, I had to remove the other third of shelving and wash and replace it. So, it was an hour-long or more time. I love your business, and had no idea I could get so many parts for old applicance and replace them myself, and I am a 70-year-old woman! This was the 2nd time to use your site and I will return to it again when needed. Thanks for prompt and reliable service and a site that makes it easy for a neophyte like me to find the broken part ! Keep up the good work.
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Old defrost Heater buckled up and bunted out due to no cut out in metal bracket design
1 person
found this instruction helpful.
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Richard from LONG IS CITY, NY
- Easy
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set
I watched videos of the modern refrigerators and figured out how to do my model by taking my time watching as many videos that pertain to my refrigerator I finally I expose the evaporator I noticed that the defrost heater was buckled up and totally disintegrated and slowly took my time looking at the screws I took it out and I didn't have
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to do
disassemble bottom of the freezer to replace the part, you definitely had to have common sense and to be mechanically inclined to do this repair otherwise it was easy
disassemble bottom of the freezer to replace the part, you definitely had to have common sense and to be mechanically inclined to do this repair otherwise it was easy
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The light inside the oven had burned out
3 of 7 people
found this instruction helpful.
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Catherine from SEATTLE, WA
- Very Easy
- Less than 15 mins
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
... Read more />3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
... Read more />3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
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needed to replace broken drawer slide rail,
1 person
found this instruction helpful.
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janette from huntingtown, MD
- Really Easy
- Less than 15 mins
-
Screw drivers
removed produce drawers, removed center piece front cover, removed glass shelf, removed broken drawer slide rail - unscrewing where attached in the rear of the refrigerator. Also removed screw from centerpiece where broken drawer slide rail was attached. reassembled all very quickly....saved myself having to buy another refrigerator by d
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oing this simple repair.
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My wife forced the fruit drawer in and snapped the slide rail.
1 person
found this instruction helpful.
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Mark from Keyport, NJ
- Really Easy
- Less than 15 mins
-
Screw drivers
I pulled out the shelf and removed the 2 screws holding the broken side rail to the shelf frame. I then screwed the new rail in and set the shelf back in.
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