CTT21GAZGRWW Hotpoint Refrigerator - Instructions

Unscrewed four screws, two on each part, and replaced broken parts, reinserting screws. This is a no-brainer repair.

Basically I removed 4 screws holding the rails together, did a little cleaning of the existing parts that I would re-use and screwed the 4 screws back in and put it back into the fridge. Piece of cake. If I hadn't cleaned up the old parts it would have taken me 5 minutes.

Took out shelf & brackets. Removed plastic shelf. Unscrewed broken bracket & screwed in new bracket.
Put back in & replaced the shelf.

Removed drawers and glass shelf. Removed screws that hold old slide rails in place. Installed new rails and re-installed cover for vents. Placed assembly back in and installed drawers.

I had to remove the glass shelve, the two drawers, and the middle rail. Once I did that, I slide the unit out together. I placed the unit on the floor and removed the one screw located on the far backside of the unit. I had to remove a slip cover (it had the kenmore logo and the writting on it) it was a snap on, so no problem. Glad it ... Read more was not gluded on. After the old part was removed, I put the new part on. Put the two screws back on and snap the cover back on. Then I put the whole unit back in. This included the glassshelve and drawers. The process was pretty easy. Good luck with your change.

Took out both draws and glass shelf, removed the entire lower shelf housing. I snapped off the front rail aluminum face to expose the screw. Unscrewed both screws and removed the rail and then just reversed the procedure to put new rail on. It was the most cost effective way of doing it. All the pieces are there on the GE website as long ... Read more as you know the model number. You will save a lot of money by doing it yourself.

I followed the directions on the site for the center slide replacement. I had actually called a local store and had him order the first part. It took several days and then I started searching online and found this site.Then I ordered the second part on line and to my surprise it arrived the next day. I was fortunate enough to have lived ... Read more only about 70 miles from the distributer.Following the directions I found here is how I attempted the initial repair. With the vegetable bins out fo the bottom, I removed the plate covering the front frame by gently prying it off. Then I removed the two screws to losen the bar and lifted out the glass shelf. I didn't have much difficulty removing the frame since the front piece support for the slide rail that fit into the frame was already broken. I also had to loosen the screws on the back rail. I removed the entire frame and then replaced the side rail reinserting it into the end caps. I replaced the back screws and then the front ones .I replaced the glass shelf and then the cover cap for the shelf.
The only problem I encountered was that I couldn't seem to get the back screws really tight and I don't know why.

Both side rails were busted. the parts were precise and it was extremely easy. Thanks again.

The bottom shelf of my Mom's fridge broke. I found the part I needed and went to repair it. Realized both sides were broken. Ordered other side as well. Two screws in front, two screws in back. Front side had a metal strip covering screws. Had to pull that off to get to screws. Snapped back on after repair.
Mother was very ple ... Read more ased.
Told her to be careful. Those little pieces of plastic can be expensive.

I had one of my guy friends do it for me. It took him less than 10 minutes, and probably would have been quicker if he had a better screw driver. Mine is a cheap girly one that he could not get a good grip on.

Easy

I ordered the part one day and it was in my refrigerator by the next day. No tools required. You guys are incredible. This is the second time I ordered parts from you. You never disappoint!!

Removed the broken rail (2 screws), replaced the new rail (2 screws), reassembled all in about 8 minutes. It was AWESOME!!! I had spent hours trying to repair it and, fortunately, gave up and decided to look online for the part. Didn't even think that the part would still be available. Not only was it available but it arrived in 2 days ... Read more ! Anything that is broken in the future: I am going to your website first! Thank you!!!

This was very easy. Just unscrew the broken side pieces and attach the new ones. If the rubber gaskets are still in good shape, gently pull them off and attach them to the new rails. I was very impressed with the service from Partselect.com. I gave them my appliance model number and they helped me find the right part. I ordered on Su ... Read more nday evening and had the parts in hand by Tuesday. Great service! I will definitely use this company if I need more parts.

I took out all the stuff on the shelf, and the drawers.
then I took out the shelf, pulled off the cover so I could get at the screws.
I unscrewed 2 screws, threw out the old part, and screwed the new one into the shelf.
then I put the whole thing back together, in total the hardest part was cleaning off the shelves and then ... Read more putting everything back in.
As a note, there was a gasket on the old rail that was not on this one. I had some silicone tabs that I used instead, but I really think the gasket should have been part of the order.