CSX22BCBAWH Hotpoint Refrigerator - Instructions

1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!

The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.

The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!

The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

There are Great videos on YouTube!!! Turned off power,Removed trim ring, Pushed a philips head screwdriver in one of the holes underneath the electrical panel with the selector push buttons. This releases the electrical panel. There are Three wire sets with plugs. I removed the plugs and took the electrical panel out. Removed four Phillips head screws and pulled out the big paddle switch. This then exposes the flapper. Replaced flapper with new one and reassembled everything. When I had everything apart, I cleaned with window cleaner. It was pretty moldy from the water leaking. Turned power back on and tested everything to make sure I didn't mess anything up. Works great

Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.

Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.

This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.

just shelf incerted into slots

outstanding delivery response, ordered and it was delivered the next morning

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.

I placed books under the door until I had enough to hold the door up about 1/2 inch higher then when it is closed. The books and the magnetic gasket will hold the door, JUST DON'T TRY TO OPEN IT TILL YOU'RE THROUGH. That's about how high the cams lift the door when opened. I removed the two screws holding the door stop. Then removed the two screws holding the lower hinge pin.

It takes two of the cams

and the bottom one is riveted to the hinge. I used a grinder to grind the rivet so I could tap the pin out holding the cam. Put the new cam on and put the pin back in. I didn't put a new rivet, just gravity should hold it. I put the second cam on the hinge pin and one of the screws on the door stop holds it in place after you slide the hinge pin back into the door and replace the screws in the bracket then the door stop.
Make sure your lower door gasket didn't get damaged while the cams weren't working because the door wasn't being lifted up when opened.

Same problems as already described .... door would not close, plastic bits on floor, angry, ready to throw-out 15 year old “dog” and blow at least $1,000 on a new appliance!

This repair is dead easy. Remove the two bolts holding the top hinge and lift off the entire door. Don’t be surprised if the original Riser Cam has virtually disintegrated, mine was a wreck. Remove two bolts that retain the old flat metal “shim” and fiber “gasket”.

Fit new Riser Cam and re-use old shim and gasket. Replace door on dome-shape bottom hinge mount and then re-fit top hinge.

If in any doubt order new shim and gasket along with the new cam riser. Or, do as I did, and “manufacture” either of these parts from scrap material found in the workshop ....

After reading the stories here, I purchased one door closing cam. After getting into the problem area, I realized I needed 2 cam, so I put the door back together and ordered another cam. If you have this problem, buy 2 cams.