CST20KABCWH Hotpoint Refrigerator - Instructions

I first pulled the drawers out and unscrewed the broken slide rails from the fridge. I measured, ordered and replaced them with the new ones and slid the drawers back into the fridge. Very simple.

Laid a 3 1/2" block of wood about a foot long under door, pried up door level with other door and used a couple of wedges to hold door up. Used 1/4" sockets and ratchet to remove and reinstall hinge.

First issue, I tried to get the top hinge cover off by gently prying. No go. Went to get a step stool and discovered a small screw holding the plastic cover on. At least I didn't break it by prying. I then removed the two top hinge bolts and removed top hinge. I then lifted the door off the bottom hinge.

I then remove ... Read more d the bottom hinge (two bolts) and replaced it with the new hinge with the attached lift cam. (Bottom half of cam)

I then removed the broken lift cam from the bottom of the door, replacing it with the door closing cam included in the hinge assembly package.

Second issue: I did not need to order the DOOR closing cam as a separte item as it came with the hinge assembly package. (There was a warning note in the hinge assembly package to use the door cam included, as new materials had been used and abnormal wear could occure if you didn't replace both pieces of the lift cam)

I set the door back on the bottom hinge, replaced the top hinge and tested. The door would NOT close on it's own. Getting down on my belly I could see resistance of the door light switch was keeping the door from closing. The fix of this issue was to load the door with the normal use items. This provided enough weight to the door and offset the resistance of the switch. EVERY THING WORKED GREAT. Time was 26 minutes from start to finish.

parts ordered fit perfectly made repair removed items from shelves removed door avd replaced hinges and reassembled 1/2 hour total by myself

Removed guards and covers, (2 snap connections, 3 phillips head screws) Removed two 5/16" screws, removed door, removed cam from bottom of door, installed new items.

Worked Great!!!

Removed trim cap at top of door. Removed two hex head screws and lifted top hinge off door. Lifted door off lower hinge. Unscrewed broken cam riser from bottom of door and replaced with new part which was then screwed into place. Replaced door on lower hinge, Replaced upper hinge onto top of door, replaced screws and replaced trim. ... Read more

Easy peasy. :-)

Removed food and trays from door. This took longer than the actual repair. Removed top hinge cover (1 phillips screw) and top hinge (2ea 5/16" hex bolts). Removed door, replaced hinge assembly on refrigerator (2ea 5/16" hex bolts)which included a new hinge cam (they don't tell you this, but the cam is included in the assembly so you don't ... Read more need to order a seperate cam) I now have a spare cam. Piece of cake...your mom could do it!!

I read the details and bought the pair, as directed from other bloggers. I got the hinge piece, followed others advice and had it all done in not time! Saved a lot of money and will use this website again!

After reading other posted comments,I ordered a new hinge assembly set ps290199. My helper and I removed the door and laid it on the kitchen table. While he replaced the hinge on the refigator,I replaced the cam on the door bottom. We re-hung the door and completed the job in 15 minutes with the door closing like it did when new.

Removed door and replaced bracket assembly. Door works like new. Self closing and sealing properly.

Same as the others, just propped the door up and took off the upper and lower hinge parts and replaced them. One note: the old hinge was so torn up that some of the shims were partially destroyed. Since I didn't order the shims, I had to do a little machining. It might be a good idea to order shims if there is ant doubt.
P.S. With no ... Read more rmal shipping, the order arrived in 2 days!

1.Emptied the stuff from inside of the fridge door.
2.Using a phillips screw driver I removed the plastic cover over the top hinge.
3. Using a small ring spanner I removed the two bolts holding the top hinge (pin), removed the hinge and lifted the door off the bottom pin.
4.Using the same spanner I removed the bottom hinge ... Read more containing the broken plastic cam.
5.Replaced the broken hinge with the new one and put a little grease on the hinge pin.
6.Placed the new plastic cam on the hinge pin and refitted the door.
7.Replaced the top hinge and plastic hinge cap, Job Done!

A couple of points a) When your plastic cam needs replacing, always buy the hinge pin & plastic cam. The pin has a plastic cam welded to it and as this is the partner of the plastic cam it will also be worn so you should replace them as a pair.
b) You will spend more time cleaning the 'out of the way' parts of the fridge than actually carrying out the repair.

My fridge is now as good as new.

Removed the upper hinge assembly. Removed the door. Removed the kick plate. Removed the old hinge assembly and installed the new one.Replaced the other broken cam on the door bottom. Then,reinstalled door to fridge and reinstalled the top hinge. PS/cleaned and lubed both upper and lower hinges.

I simply followed the excellent video, once I discovered the lower door hinge was the problem. Part Select was amazing! A $25 part and 15 minutes saved me $1,200+ ... the price of a replacement refridgerator. Thank you!

I watched the video on your web site first.Then I proceeded to do the repair exactly as the video showed. Very easy!!!!!