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CST20KABAAD Hotpoint Refrigerator - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Refrigerator door didn't close without a big push.
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Susan from Chevy Chase, MD
- Easy
- 15 - 30 mins
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Screw drivers
Took door off. Replaced two cams at bottom of door, referencing those on the bottom of the freezer door. Also followed a video on the net. Worked like a jewel!
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The door closing cam disintegrated and had to lift door to close it
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Philip from Charlottesville, VA
- Really Easy
- 15 - 30 mins
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Nutdriver, Screw drivers
Ther was a video on how to repalce this part on your web site. Describing what tools were needed saved me running back and forth to my tool box. I followed the directions given in the video and repair was completed in 1/2 hour. That included meremoving then cleaning and replacing the sheves in the door. And by the way, the part was sh
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ipped the same day I ordered it and arrived on my doorstep noon the following day.
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the cam broke because of weight and age
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james from tryon, NC
- Really Easy
- 15 - 30 mins
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Nutdriver
I watched the video on the webpage and did as he did. it was quick and easy. didn't realize the importance of this little part until it broke
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Door would not close properly at the last few inches, now it closes good at this time but now need to be raised up to the 5/8 inch as the book says, haven't done that yet
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Carol J from Alexandria, KY
- Really Easy
- 15 - 30 mins
the door closing cam works fine.
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The rails were broke on both sides from age and use.
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Kimberli from Comfort, TX
- Really Easy
- 15 - 30 mins
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Screw drivers
It was a piece of cake. I just unscrewed two screws on each rail and screwed the new ones on. Fast and easy. Also I would like to add that your parts web page was easier to get through then the GE page. Thanks will order from you again. Kim
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Refrigerator door would not close completely.
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Ronald from Reno, NV
- Really Easy
- 15 - 30 mins
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Screw drivers, Wrench (Adjustable)
1. Watched the video on how to make the repair. 2. Used the tools recommended. 3. Followed easy instructions as demonstrated on video, and Viola! It was repaired.
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Plastic cams had worn out
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Steve from Baytown, TX
- Really Easy
- 15 - 30 mins
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Nutdriver, Socket set
Took the hinge of the top and lifted door of the bottom. Replaced cams and reinstalled
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Door cam broke
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Robert from yorkville, IL
- Easy
- Less than 15 mins
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Nutdriver, Screw drivers
Followed the instruction video. The price was high for a plastic part the size of a quarter.
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Cam riser broke so door was staying open
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Patricia from Shawnee, KS
- Easy
- Less than 15 mins
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Screw drivers, Socket set
Best for 2 people on this repair as 1 person needs to hold the door and the other position the bottom pin in place on reassembly. On my side by side I was replacing the cam on the cold food side, not the freezer. But I got down and inspected both the broken cam and the cam on the side that wasn't broken to understand how the parts fit tog
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ether. Each door has 2 cams that work/fit together. So be sure the one you are replacing is installed properly (flat side towards the door body). Remove all contents from inside door including the shelves. Use a phillips screwdriver to remove the cover plate on the top hinge. Use tape or a marker to mark on the refrigerator top a corner of where the bracket is positioned, for proper placement on reassembly. While someone is holding the door, remove the 2 bolts from the top bracket (or the back one is just loosened so bracket can be moved out of the way). Lift door off the bottom pin. Turn the door on its side to expose the bottom bracket. There should be 2 bolts here. The furthest one from the pin only needs to be loosened. The other bolt will need to be removed but as you do this be sure to not let the other 2 metal pieces fall out. Remove the broken cam and replace with the new part. Realign the parts and bracket over the pin rod hole and tighten both bolts. Replace the door onto the bottom pin. Then add top bracket and align it to the marking and screw back in these 2 bolts. Test door for any needed adjustments (I had none). Then replace the top bracket cover with its screw. Voila! Clean the shelves and put them in the door and fill them up. :-)
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Door would not shut tight
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Peter from Tarrytown, NY
- Easy
- Less than 15 mins
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Nutdriver, Socket set
Followed Partselect video on how to replace cam riser. Very, very helpful!
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Drawer Slide Rails had cracked and broken on both drawers.
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Linda from Murfreesboro, TN
- Really Easy
- Less than 15 mins
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Screw drivers
Removed drawers, glass shelves and old slide rails.Installed new slide rails with a crew driver. Put glass shelves and drawers back in the refrigerator. Everything worked great and it took less than 15 minutes.I'm excited to be able to pull the drawers out without a struggle.
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Drawer side rails broken
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Rene from NY, NY
- Really Easy
- Less than 15 mins
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Screw drivers
With normal wear and tear over the course of ten years both of the side rails for the VC were broken. One side I successfully glued together with super glue and it has lasted more than a year. The other side kept breaking so I ordered a replacement part. Very easy installation just removed two screws (save them you will need them) and the
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n put in the new part. Customer Service rep had no idea if the part I needed for the CSX20BA was the same as what I presume is the newer model with a longer ID code. She suggested I call GE. Not wanting to spend any more time on the phone I took a gamble and indeed it is the identical part.
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door would not close on first touch.
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PETE from LAKE FOREST PARK, WA
- Really Easy
- Less than 15 mins
I ordered a door closing cam (4320595) to start with and then relized I needed Bottom Hinge Assembly which I ordered#4326874. I had no problem installing. I have returned for credit the door closing cam. I HAD NO TROUBLE INSTALLING THE BOTTOM HINGE ASSEMBLY. ONLY TOOK 10 OR 15 MINUTES. I am a retired building contactor and hade
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all the toos necessary.
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needed an extra shelf
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Marilyn from Flowood, MS
- Really Easy
- Less than 15 mins
Part was received quickly and quickly installed-Thank you
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previous part had broken on one end
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Linda from Toledo, OH
- Really Easy
- Less than 15 mins
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Screw drivers
removed the old piece that had only one screw left, wipe area clean, put new part in with previous screws in less than 2 minutes.
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