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CAP2761EW0 Whirlpool Washer - Instructions
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Washer would not Agitate or spin out. Also noticed an oil leak.
13 of 15 people
found this instruction helpful.
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Jonathan from BRANDON, VT
- Really Easy
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set
I followed instructions provided from Parts Select for removing and replacing the coupler assembly, and also instructions for changing the clutch assembly. I also took it's transmission apart (socket set and flat screwdriver required), drained the old oil, cleaned it, added new 90W gear oil. The instructions covered the swapping of parts
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very well. Cleaning up the oil spill took as long as changing the parts.
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Noisy, clunk at end of spin cycle, spin cycle wobble, leaked
14 of 19 people
found this instruction helpful.
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GREGG from LIVONIA, MI
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Screw drivers, Socket set
Followed instructional video, you guys have the best repair videos!
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Will Not Spin
13 of 16 people
found this instruction helpful.
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Daniel from Temple, TX
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tr
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ied removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
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Scratches in Surface
83 of 227 people
found this instruction helpful.
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Michelle from Richardson, TX
- Really Easy
- Less than 15 mins
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
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Lid Switch failed
13 of 17 people
found this instruction helpful.
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David from Roanoke, VA
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
I didn't think this would be particularly difficult but it was easier than I expected.
UNPLUG THE MACHINE
Remove the two screws (one on the right , one on the left) That allows the control panel to swing up.
Lift the panel up.
There is a plastic wiring connector that is secured in the top of the washe ... Read more r housing. Press the sides of the top of the connector and remove the top connector. (The bottom part of the connector will still be secured to the housing)
There will be two clamps one on the right side under the control panel, and one on the right.
Use a screwdriver to pop out these clamps. This is where I used the washcloth to place between the screwdriver and the washing machine body to avoid scratching the surface.
Once you pop out these clamps, the housing is free from the tub frame.
Twist the housing just a little and tilt it forward. IT will just slide off the frame.
You can now take the housing wherever you want to more easily get to the switch. It is mounted in the housing.
Take a good look at the way the switch is mounted and the wiring tube is secured because you will need to at least have an idea how to put it back into place.
There will be two clips that hold the wiring tube in place. One on the side and one on the top. Use a screwdriver (and the washcloth if necessary) to loosen and remove the clips.
There are two screws that hold the switch to the housing. Remove these and keep the screws. You will need them to attach the new switch.
Now the only thing keeping you from removing the switch is the connector which you saw earlier before removing the housing. Squeeze the sides of the clip and free it from the housing.
Mount the new switch into the housing and route the wiring. You may have to use a small pair of pliers to squeeze the clips back together to hold the wiring tube to the housing.
Attach the green ground wire to the housing frame just like the one you removed to get the wring tube off the housing.
Push the connector end through the hole designed for it until it snaps into place.
Replacing the Housing back on the frame:
Let the housing all the way down, and slide the front lip of the housing UNDER the front brace of the tub frame.
Carefully let the housing lower onto the side rails (the housing will go on TOP of the side rails).
You may have to gently twist the housing to let it fall into the proper place.
Take the clips and secure the housing back to the tub frame.
These just POP back into place with applied pressure.
Re-connect the lid switch to the control panel wiring connector.
Swing the control panel back down into place and replace the screws on the left and right sides.
PLUG IN THE MACHINE
Viola!! You are ready to perform your favorite laundry task.(Yeah RIGHT!!) Or just yell "HONEY the washing machine is ready for you." Anyway, after the swelling in your eyes go down you will see that your washer is ready to use.
This took me about 40 minutes but some of that time was spent understanding just what to do. With these instructions, you may be able to do it in 30 minutes.
I hope this helps you. Kudos to the Whirlpool Engineers who made this machine easy to work on. This is the 3rd repair I have done on mine. (Rebuilt the agitator drive and replaced the timer) For 18 years of use.. that ain't bad. I think it is good for another 5 years at least. Total cost for this repair: Part=$37, Shipping=$7, Time spent=40 minutes. Not bad considering a serviceman is going to charge $90 labor for the first hour plus parts.
UNPLUG THE MACHINE
Remove the two screws (one on the right , one on the left) That allows the control panel to swing up.
Lift the panel up.
There is a plastic wiring connector that is secured in the top of the washe ... Read more r housing. Press the sides of the top of the connector and remove the top connector. (The bottom part of the connector will still be secured to the housing)
There will be two clamps one on the right side under the control panel, and one on the right.
Use a screwdriver to pop out these clamps. This is where I used the washcloth to place between the screwdriver and the washing machine body to avoid scratching the surface.
Once you pop out these clamps, the housing is free from the tub frame.
Twist the housing just a little and tilt it forward. IT will just slide off the frame.
You can now take the housing wherever you want to more easily get to the switch. It is mounted in the housing.
Take a good look at the way the switch is mounted and the wiring tube is secured because you will need to at least have an idea how to put it back into place.
There will be two clips that hold the wiring tube in place. One on the side and one on the top. Use a screwdriver (and the washcloth if necessary) to loosen and remove the clips.
There are two screws that hold the switch to the housing. Remove these and keep the screws. You will need them to attach the new switch.
Now the only thing keeping you from removing the switch is the connector which you saw earlier before removing the housing. Squeeze the sides of the clip and free it from the housing.
Mount the new switch into the housing and route the wiring. You may have to use a small pair of pliers to squeeze the clips back together to hold the wiring tube to the housing.
Attach the green ground wire to the housing frame just like the one you removed to get the wring tube off the housing.
Push the connector end through the hole designed for it until it snaps into place.
Replacing the Housing back on the frame:
Let the housing all the way down, and slide the front lip of the housing UNDER the front brace of the tub frame.
Carefully let the housing lower onto the side rails (the housing will go on TOP of the side rails).
You may have to gently twist the housing to let it fall into the proper place.
Take the clips and secure the housing back to the tub frame.
These just POP back into place with applied pressure.
Re-connect the lid switch to the control panel wiring connector.
Swing the control panel back down into place and replace the screws on the left and right sides.
PLUG IN THE MACHINE
Viola!! You are ready to perform your favorite laundry task.(Yeah RIGHT!!) Or just yell "HONEY the washing machine is ready for you." Anyway, after the swelling in your eyes go down you will see that your washer is ready to use.
This took me about 40 minutes but some of that time was spent understanding just what to do. With these instructions, you may be able to do it in 30 minutes.
I hope this helps you. Kudos to the Whirlpool Engineers who made this machine easy to work on. This is the 3rd repair I have done on mine. (Rebuilt the agitator drive and replaced the timer) For 18 years of use.. that ain't bad. I think it is good for another 5 years at least. Total cost for this repair: Part=$37, Shipping=$7, Time spent=40 minutes. Not bad considering a serviceman is going to charge $90 labor for the first hour plus parts.
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Pump but not spin-oil leaking-agitation noise
11 of 12 people
found this instruction helpful.
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Alvaro from CLEMENTON, NJ
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set
Replaced AGITATOR DIRECTIONAL COGS (4) looking instruction video . Replaced CLUTCH LINING KIT following video of this site "WASHER REPAIR-REPLACING THE CLUTCH ASSEMBLY". Replaced SEAL, GEARCASE COVER and NEUTRAL DRIVE ASSEMBLY as follow: 1)CLUTCH Assembly and motor removed, took the GEARCASE on a bench vise to hold in place and the lo
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ng shaft up side. You can get help from other person to hold secured in place instead a vise.2)Following a youtube video I tested gearcase with a reversible drill using DIRECT DRIVE MOTOR COUPLING PART next To transmission side instead of electrical motor. Drill turning counter clockwise drive the long shaft oscillating (it agitate via agitator cogs). Drill turning clockwise run the exterior sleeved part around shaft (upper side of metal gear inside gearcase and fixed on top to clutch to get washer spin). My experience was didn't rotate so we had to take apart gearcase cover.3)Unscrewed and removed gearcase cover. Cover was sticked by old seal gasket so a screwdriver helped me to remove it.4)Cleaned joint removing old gasket.5)Repeating drill test I realized big nylon gear did'nt rotated and removed uppercut clip with pin pliers with care for not lose the pin. Removed the next washer, the plastic gear and found a plastic part with a tooth broken. This part is with NEUTRAL DRAIN ASSEMBLY so replaced assembly following part instructions. I recommend take pictures in order to reassemling and use ALLEN WRENCH 5/32'' inches.6)Fill up to half of gearcase with 16 ounces (about 1/2 of case) of gear oil supplied by PARTSELECT or automotive gear oil SAE 85w90 or SAE 90.7)Replaced SEAL, GEARCASE COVER. HARD TO REMOVED AND REPLACE! Take care not break!. I had to use a piece of metal tube and a vise.8)Applied automotrice black seal gasket silicone around the cover joint and case.9) Replaced the cover and reversal instruction video.THANKS to this site I get excellent service and Enjoyed with my toy.
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Plastic holding the Lid Switch screws broke
11 of 13 people
found this instruction helpful.
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Ronald from North Brunswick, NJ
- Easy
- 15 - 30 mins
-
Screw drivers
Removed the 2 screws holding the control panel.
Tilt the control panel back to expose the spring clips.
Disconnected the Lid Switch Harness plug from the control panel.
Pry out the 2 spring clips, each located on either side of the top of the cabinet.
Openned top lid, placed one hand into the lid openning and pulled th ... Read more e cabinet forward.
Disconnected ground wire. Installed new switch while cabinet was off. Reconnected Harness connector after re-installing the cabinet.
Tilt the control panel back to expose the spring clips.
Disconnected the Lid Switch Harness plug from the control panel.
Pry out the 2 spring clips, each located on either side of the top of the cabinet.
Openned top lid, placed one hand into the lid openning and pulled th ... Read more e cabinet forward.
Disconnected ground wire. Installed new switch while cabinet was off. Reconnected Harness connector after re-installing the cabinet.
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Washer was leaking underneath machine
10 of 10 people
found this instruction helpful.
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RAY from DEER PARK, TX
- Easy
- 30 - 60 mins
While taking apart my washing machine to clean the plastic basket I discovered the 3 main seals down the agitator were completely disintegrated and water was leaking onto the motor and onto the floor. The seals are a tight fit but slide into place easily with lubrication. When putting everything back together a bit of lubrication will be
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necessary as well. The leak is gone and my nearly 30 year old washer is working as well as the day it came off of the assembly line.
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Washer was leaking.. determined it was center gasket
10 of 10 people
found this instruction helpful.
-
Diane from BALTIMORE, MD
- Very Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Completely dismantled washer per video , replaced gasket and spanner nut, then re-assembled washer. I’m a 58 year old female. It was tough. Main issue was that video was for dif. Model washer. Had to figure out some things myself.
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washing machine not draining
10 of 11 people
found this instruction helpful.
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michael from princeton, TX
- Easy
- 15 - 30 mins
-
Pliers
Tilt machine on its side,snap off the two retaining straps and remove the pump and sanded the shaft on the electric drive motor to remove rust ,Install new pump and retaining straps and unit now running great.
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tub oscillation
12 of 17 people
found this instruction helpful.
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leonard from phil campbell, AL
- Really Easy
- 15 - 30 mins
-
Pliers
placed washer on side and installed new pads
and returned washer upright
and returned washer upright
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Replaced ring that broke and washer that was bent on the edge.
22 of 47 people
found this instruction helpful.
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Kim from West Liberty, OH
- Easy
- 15 - 30 mins
-
Screw drivers, Wrench (Adjustable)
Took the agitator out and gearbox off unhook wires from motor and take off water pump, replaced the parts and put back together. Pretty easy to fix. However, I still haven't got my problem fixed. Originally the washer wouldn't spin after the rinse. I put on a new coupler and it worked for a few loads, then something smelled hot and starte
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d stinkin the house up so I opened the washer lid and smoke rolled out. Turned it off. Took the moter off and checked it and it would barely turn at all. Replaced the motor with a new one. Still wouldn't spin. Put on a new clutch assembly. Still wouldn't spin. Bought a new capacitor thinking that would do it. Still don't SPIN!!! (The ring and washer I replaced was just a casualty, not any of the problem).
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broken clip on top panel hold down
15 of 26 people
found this instruction helpful.
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Mark from Huntington Station, NY
- Easy
- Less than 15 mins
-
Screw drivers
pressed clip into hole on top of front panel. first remove two philip screws that hold filter so you can lift top up.
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Crossed threaded plastic on old valve was leaking
11 of 14 people
found this instruction helpful.
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David from Amity, AR
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
Removed screws on top of machine to remove the control unit out of the way. Then used large regular screw driver to pry out the two clips that hold the back of the washer tight to the top frame. This allows the back to come away from the machine enough to get the water inlet valve free. Didn't have to remove the bolts at the bottom of
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the back of the machine (they were pretty rusty) Just removed the single screw holding the water inlet valve in place, slid it down and away from the back cover and could fish it out to the side and disconnect the hose (with plyers) and slide off electrical clips (make a note of which clip goes to which valve.) I removed the part first so I could make sure I was ordering the right one. When the part came (very promptly by the way) it went back together easy. Only question was regarding reinstalling the wires since I didn't mark which way they went. I knew which one went on the Hot and Cold but didn't know if it mattered which clips went on each terminal. Figuring it was AC guessed it didn't matter so put it together the way the connectors seemed to want to lie naturally. Put it together making sure no hoses or wires where pinched or rubbing against sharp edges. Replaced the rubber washers in the hoses and made sure the hose connectors turned freely (they had been rusted a bit and didn't turn on the hose freely and I think this was the start of the cross threading problem) This time the hoses went back on very easily, screwed them hand tight not forcing anything at any time (DIDN"T USE PLIERS!). Tried water and no more leaks. Washer filled faster also, think this was because the screens on the water valve were plugged. I'll have to remember to take the hoses off and make sure the screens are clear every couple years or so. If you are having slow fills, suggest you check this first before tearing in to the machine.
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Upper agitator did not rotate
11 of 14 people
found this instruction helpful.
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Robert from Brooksville, FL
- Really Easy
- 15 - 30 mins
-
Nutdriver
Removed the rinse dispenser from Agitator. Unbolted and removed agitator from machine.
Directions said remove upper agitator by pulling apart. Had to brace bottom with both feet, and lift straight up. Came off. Replaced 4 cogs, re=assembled and re-installed.
Directions said remove upper agitator by pulling apart. Had to brace bottom with both feet, and lift straight up. Came off. Replaced 4 cogs, re=assembled and re-installed.
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