911959 Kenmore Range - Instructions
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Bake element cracked on its own
627 of 638 people
found this instruction helpful.
-
Timothy from Cordova, TN
- Really Easy
- 15 - 30 mins
-
Nutdriver
Flipped the breaker. Removed shelf, Find the right size nut socket, unscrew the two screws, pull the element out a little bit, disconnect the wires (on pretty tight), pull out element, clean out any mess in the oven, compare element with new one to make sure its the same size and such, connect wires to new element, replace screws, fl
... Read more
ip breaker back, turn on for a few minutes to make sure it works. Piece of cake.
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Oven took 30 minutes to get to 380 degrees-no hotter
388 of 392 people
found this instruction helpful.
-
Sandra from Hayward, CA
- Really Easy
- Less than 15 mins
-
Screw drivers
First I searched this site and read about the repairs - which made me feel like my husband could do it with ease. Then he removed two screws inside the oven, removed the broken element (didn't know it was broken til removed) and replaced the new one - just like that! The real key was being able to read how it was for other people who ha
... Read more
d already done it. That's the only reason I'm submitting my storey. Thanks
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Oven tempature was approximately 150 degrees to low
224 of 265 people
found this instruction helpful.
-
James from Austin, TX
- Easy
- 1- 2 hours
-
Nutdriver, Screw drivers
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was ... Read more about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was ... Read more about 150 degrees to low.
FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.
You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
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Bake element burned out
202 of 273 people
found this instruction helpful.
-
Laura from N. Little Rock, AR
- Really Easy
- Less than 15 mins
-
Screw drivers
I turned off the power to the oven at the breaker. Then I removed the two screws from the old element, pulled the old element out about 3 inches and disconnected the wires from the element and installed the new one.
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Large burner on dual element burned out
102 of 116 people
found this instruction helpful.
-
Scot from Oakland, FL
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
This was really easy, and pretty with no problems or issues It took me longer to write this than to do the actual installation. I used a digital camera to help me remember where things were, but a pen/paper works fine. Here's what I did:
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly ... Read more under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
1. Turn off the breaker for the cooktop.
2. Remove (2) 1/4" hex screws directly ... Read more under cooktop. You may need to open oven door to reveal them.
2. Prop up cooktop. I used the box the replacement element came in.
3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.
4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.
5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.
6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.
7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.
8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.
9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.
10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.
11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.
12. Close the cooktop and reattach the hex screws under it (1/4" hex).
13. Turn on the breaker and test again.
Thats it, works great now. Good Luck
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lower bake element broken
107 of 169 people
found this instruction helpful.
-
David from Nye, MT
- Really Easy
- Less than 15 mins
-
Nutdriver, Pliers
Removed 2 screws that hold element and pulled old element out about 2 inches to disconnect the wires from the old element. Connected the new element and remounted to rear oven wall. Very simple and saved a visit from the appliance repairman.
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Daughter dropped dish on element......broke it!
73 of 75 people
found this instruction helpful.
-
Danny from Trinity, NC
- Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
the repeated the process to complete the installation.
Relly easy.
the repeated the process to complete the installation.
Relly easy.
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Bake element burnt in half
92 of 154 people
found this instruction helpful.
-
Betty from Athelstane, WI
- Really Easy
- Less than 15 mins
-
Socket set
TURNED OFF CIRCUIT BREAKER. Removed nut, washer and screw, pulled out electric burner about three inches, disconnected electric terminals and removed damaged element. Inserted new element into oven, connected electric terminals, pushed electric prongs back in, screwed element to back wall of oven....DONE Easy as 123
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Large burner would not get hot
70 of 95 people
found this instruction helpful.
-
Kevin from Leominster, MA
- Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
Repair was very simple. Removed 2 screws under the cooktop, tilt the cooktop back, unplug 4 wires from 8" burner, remove two screws holding retaining clips, install new burner in reverse order. Very simple!
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Inner glass window of oven cracked
57 of 60 people
found this instruction helpful.
-
Charles from Sharon, MA
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set
1. Removed the oven door -- this is a little tricky -- you need to lift to small metal covers on the hinges, then pull the door up and out from the broil (half open position). Replace the door the same way. It is important to insert the hinges with the door in the "broil" position, and after verifying that the door is aligned and closes
... Read more
normally -- then lift hinge covers to lock in place.
2. After door is removed the glass assembly can be removed and replaced by unscrewing two long (2-3 inch long) screws at the top. And three hex head screws at the bottom of the door. Note -- there is no need to removed the six screws (3 either side) on th ebottom of the door -- because these only hold the hinges to the door. The other 5 screws that you do need to remove actually hold the two halves of the door together.
3. Replace glass assembly and reassemble.
It is not so hard but you need "star" screwdrivers for the long screws... (not philips -- but 6-pointed stars), and a socket wrench is useful for the bottom 3 hex head screws...
If I were to do again it would only take me 15 minutes.... but I messed up by removing the hinges unnecessarily so it took me an hour.
2. After door is removed the glass assembly can be removed and replaced by unscrewing two long (2-3 inch long) screws at the top. And three hex head screws at the bottom of the door. Note -- there is no need to removed the six screws (3 either side) on th ebottom of the door -- because these only hold the hinges to the door. The other 5 screws that you do need to remove actually hold the two halves of the door together.
3. Replace glass assembly and reassemble.
It is not so hard but you need "star" screwdrivers for the long screws... (not philips -- but 6-pointed stars), and a socket wrench is useful for the bottom 3 hex head screws...
If I were to do again it would only take me 15 minutes.... but I messed up by removing the hinges unnecessarily so it took me an hour.
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Convection Fan motor was (way) noisy
54 of 56 people
found this instruction helpful.
-
daniel from sayville, NY
- A Bit Difficult
- 30 - 60 mins
-
Nutdriver, Screw drivers, Wrench (Adjustable)
Fan motor has to be removed from the rear. Since this is a (double) wall oven, the hardest part was sliding the oven out of the wall.
First, doors are removed, eight screws that hold the oven in place (along the side of the doorways) are removed. The rear panel inside the oven must be removed to expose the fan. Four screws hol ... Read more d that in place.
Next, slide out the oven. The fan is covered by a tin shroud which is easily removed with a nut driver. The blade of the fan (inside the oven) is held on by a reverse threaded nut which must be removed. The fan motor is mounted with three screws and has two wires plugged into it. Piece of cake.
Reverse the procedure and you're done.
The best part was that I had originally called a service guy, who was going to 'defer me to GE for the repair' because the oven had to come out of the wall!! I think I'm going into the repair business!
First, doors are removed, eight screws that hold the oven in place (along the side of the doorways) are removed. The rear panel inside the oven must be removed to expose the fan. Four screws hol ... Read more d that in place.
Next, slide out the oven. The fan is covered by a tin shroud which is easily removed with a nut driver. The blade of the fan (inside the oven) is held on by a reverse threaded nut which must be removed. The fan motor is mounted with three screws and has two wires plugged into it. Piece of cake.
Reverse the procedure and you're done.
The best part was that I had originally called a service guy, who was going to 'defer me to GE for the repair' because the oven had to come out of the wall!! I think I'm going into the repair business!
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Coil Burned Out
63 of 94 people
found this instruction helpful.
-
Frank from St Augustine, FL
- Really Easy
- 15 - 30 mins
-
Screw drivers
Open lid,un screw coil,pop in new coil snap holders in place,then cook a steak
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The right side hinge assembly broke. Replaced both sides
43 of 45 people
found this instruction helpful.
-
Frank from Pebble Beach, CA
- Really Easy
- 15 - 30 mins
-
Screw drivers
First I removed the door by lifting it off the hinge assemblies.
Then I removed the drawer to access the spring.
Removed the spring, noting which attachment hole was used.
Removed the hinge assembly with a Phillips screwdriver.
Replacef the unit.
Repeated for the other hinge assembly. ... Read more
Note: it took longer to find the correct parts in the parts diagrams than it did to replace them.
Then I removed the drawer to access the spring.
Removed the spring, noting which attachment hole was used.
Removed the hinge assembly with a Phillips screwdriver.
Replacef the unit.
Repeated for the other hinge assembly. ... Read more
Note: it took longer to find the correct parts in the parts diagrams than it did to replace them.
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Other Parts Used:
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The Front Glass of the Oven Door Accidentally Got Broken
44 of 57 people
found this instruction helpful.
-
James V. from San Antonio, TX
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers, Socket set, Wrench set
The old glass had shattered so I had to clean up the glass fragments from the door including the track where the replacement glass fits. Also, I removed the complete oven door from the stove so I could lay it on the table and work with it better. I had to purchase a star shaped bit in order to remove the two long screws located on the i
... Read more
nside of the door. These screws hold the door glass assembly to the oven door. After those two screws were removed, I could get to the remaining interior screws which completely removed the door glass frame from the oven. Once the door glass frame was removed, I placed the new glass into the track and reassembled the frame onto the oven door. Then I reattached the oven door to the range. Oh, by the way, the door is removed from the range by flipping a latch (from front to back) on either side of the door. Then you can remove the door. To put the door back on the stove, just insert the pertruding pieces and flip the lever from back to front (reverse order from how it was removed). You may have to jiggle it a couple of times to get it back into the slot correctly.
I had to learn how to do this as I went along.
I had to learn how to do this as I went along.
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Two part burner, outer ring not working
36 of 42 people
found this instruction helpful.
-
JERALD from PHENIX CITY, AL
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
The outer ring on the adjustable large haliant surface burner of our smooth top stove would not work. It would only work on the small (inner) size.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric ... Read more clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
Found the part on this site, ordered, 3 days later, and it was fixing time.
2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric ... Read more clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.
VERY SIMPLE.
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