911955 Kenmore Range - Instructions

Flipped the breaker. Removed shelf, Find the right size nut socket, unscrew the two screws, pull the element out a little bit, disconnect the wires (on pretty tight), pull out element, clean out any mess in the oven, compare element with new one to make sure its the same size and such, connect wires to new element, replace screws, fl ... Read more ip breaker back, turn on for a few minutes to make sure it works. Piece of cake.

First I searched this site and read about the repairs - which made me feel like my husband could do it with ease. Then he removed two screws inside the oven, removed the broken element (didn't know it was broken til removed) and replaced the new one - just like that! The real key was being able to read how it was for other people who ha ... Read more d already done it. That's the only reason I'm submitting my storey. Thanks

Ordered the part on Friday, got it on Saturday, very impressive. Be sure to unplug the range or disconnect the power at the breaker box before any repairs are started.

The lower (Bake) element is held in by 2 screws. Remove them and gently pull out the element to remove the power wires connected to the element. These wires are ... Read more very short and there is not much room in which to work. After having removed the wire connectors one slipped from my fingers and went back in the small opening in the back of the oven where the element is inserted. It took some time to fish out the wire. Not wanting to slide out the range I used some surgical forcepts I happen to have grab the wire ( handy to clip wires or compontents in place for some delicate repairs). Its all blind and the opening is very small plus the insulation must be pushed back to gain access. Anyway I managed to grab the wire, attached both wires to the element, replaced the plate and screws holding the element in place, all finished. Worked great. Other ranges I have owned provided a socket to plug in the element, I guess the bottom line gets in the way of quality.. Being 60 years old the worst part of this job is the getting down on my knees to do the work and getting back up again.

This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.

SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was ... Read more about 150 degrees to low.

FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.

REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!

Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.

As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.

Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.

If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.

You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.

I turned off the power to the oven at the breaker. Then I removed the two screws from the old element, pulled the old element out about 3 inches and disconnected the wires from the element and installed the new one.

This was really easy, and pretty with no problems or issues It took me longer to write this than to do the actual installation. I used a digital camera to help me remember where things were, but a pen/paper works fine. Here's what I did:

1. Turn off the breaker for the cooktop.

2. Remove (2) 1/4" hex screws directly ... Read more under cooktop. You may need to open oven door to reveal them.

2. Prop up cooktop. I used the box the replacement element came in.

3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.

4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.

5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.

6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.

7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.

8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.

9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.

10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.

11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.

12. Close the cooktop and reattach the hex screws under it (1/4" hex).

13. Turn on the breaker and test again.

Thats it, works great now. Good Luck

Removed 2 screws that hold element and pulled old element out about 2 inches to disconnect the wires from the old element. Connected the new element and remounted to rear oven wall. Very simple and saved a visit from the appliance repairman.

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires
the repeated the process to complete the installation.
Relly easy.

Cut the Power! pull out stove remove the 4 screws in the back, disconnect the two wires from the element.Open oven door, remove racks and remove 2 screws holding the element in place. Replace element and the 2 retaining screws, replace racks.On the back of the oven connect the two wires and replace cover. Slide back in place and turn on ... Read more the power. Done =)

TURNED OFF CIRCUIT BREAKER. Removed nut, washer and screw, pulled out electric burner about three inches, disconnected electric terminals and removed damaged element. Inserted new element into oven, connected electric terminals, pushed electric prongs back in, screwed element to back wall of oven....DONE Easy as 123

repair took about 30minutes total tiem..first turn off power to stove..then open oven removed racks..used nut drive to loosen top two screw hold element..then remove screw hold temp sensor element...then removed two screws holding broiler element...then removed the top screw ...then pulled element out about 7 inches to expose wire connect ... Read more ion..held on with spade lugs.. pulled wires off...element now free to remove ...placed spade lug on new element...put element in pace with top two screws..loosely...then did rear screw that held temp element and broiler element...then tighten all screws ..turned on power..did 15 sec test to make sure wired properly..then 5 minutes to operating temperature... job done...hardest part was crazwling in and out the stove...old bones..

Repair was very simple. Removed 2 screws under the cooktop, tilt the cooktop back, unplug 4 wires from 8" burner, remove two screws holding retaining clips, install new burner in reverse order. Very simple!

First, we turned off the electricity for the whole house, since we didn't want to pull the unit away from the wall and possibly damage our new floors. We then used a socket wrench to remove the 2 nuts holding in the broken element. After that, we pulled out the old element, and this is where the difficulty came into play. The wires for ... Read more the element stayed inside the back of the oven, and nothing we did could make them come out. We tried for a long time to get the wires to come back out into the oven, but our fingers were not long enough, and nothing we inserted into the space helped the situation.

Since we had turned the electricity off and still were reluctant to move the oven ourselves, we actually decided to call in a repair person (cost: $90). What he did, though was really simple:

He pulled the oven out from the wall. Used a screwdriver to open the back panel of the oven and was able to pull out the wires. Then, he inserted the new element, hooked it up to the wires, and closed back up the back panel. Then, he moved the oven back into place.

The repair person did this in all of 5 minutes, so if my husband and I had thought about the back panel, we would have easily done it ourselves.

1. Removed the oven door -- this is a little tricky -- you need to lift to small metal covers on the hinges, then pull the door up and out from the broil (half open position). Replace the door the same way. It is important to insert the hinges with the door in the "broil" position, and after verifying that the door is aligned and closes ... Read more normally -- then lift hinge covers to lock in place.

2. After door is removed the glass assembly can be removed and replaced by unscrewing two long (2-3 inch long) screws at the top. And three hex head screws at the bottom of the door. Note -- there is no need to removed the six screws (3 either side) on th ebottom of the door -- because these only hold the hinges to the door. The other 5 screws that you do need to remove actually hold the two halves of the door together.

3. Replace glass assembly and reassemble.

It is not so hard but you need "star" screwdrivers for the long screws... (not philips -- but 6-pointed stars), and a socket wrench is useful for the bottom 3 hex head screws...

If I were to do again it would only take me 15 minutes.... but I messed up by removing the hinges unnecessarily so it took me an hour.

My husband had turned the oven on to cook something and didn't know that I have a plastic tray in there. Well, needless to say I needed to get some new oven racks. I tried to get them through the manufacturer (GE). They were 68$ each. I thought that was a bit steep, so I looked online. I decided to order through PartsSelect. Well...they ... Read more can 2 days later (the week before Christmas!!)and were a PERFECT fit.
Between the price, shipping speed and quality I will
definitely buy from again and recommend this site to everyone I know!!!!

Oh yeah, I work for Sears too. we have access to all sorts of parts....this site is the BEST for prices and delivery speed!!!!