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911925 Kenmore Range - Instructions

All Instructions for the 911925
1 - 15 of 636

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Burner bowls needed replacement
488 of 507 people found this instruction helpful.
  • Tom from North Prairie, WI
  • Really Easy
  • Less than 15 mins
Very easy repair, Pulled burner coil out, removed old burner bowl. Put in new burner bowl, plugged burner coil back in... easy as 1,2,3
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Burner Bowl Needed Replaced
524 of 693 people found this instruction helpful.
  • Stephen from Knoxville, TN
  • Really Easy
  • Less than 15 mins
Removed burner element and put in bowl
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Bake Element burned out, bunt like a sparkler.
353 of 377 people found this instruction helpful.
  • Brad from Bedford, KY
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
Ordered the part on Friday, got it on Saturday, very impressive. Be sure to unplug the range or disconnect the power at the breaker box before any repairs are started.

The lower (Bake) element is held in by 2 screws. Remove them and gently pull out the element to remove the power wires connected to the element. These wires are very short and there is not much room in which to work. After having removed the wire connectors one slipped from my fingers and went back in the small opening in the back of the oven where the element is inserted. It took some time to fish out the wire. Not wanting to slide out the range I used some surgical forcepts I happen to have grab the wire ( handy to clip wires or compontents in place for some delicate repairs). Its all blind and the opening is very small plus the insulation must be pushed back to gain access. Anyway I managed to grab the wire, attached both wires to the element, replaced the plate and screws holding the element in place, all finished. Worked great. Other ranges I have owned provided a socket to plug in the element, I guess the bottom line gets in the way of quality.. Being 60 years old the worst part of this job is the getting down on my knees to do the work and getting back up again.
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Oven tempature was approximately 150 degrees to low
224 of 265 people found this instruction helpful.
  • James from Austin, TX
  • Easy
  • 1- 2 hours
  • Nutdriver, Screw drivers
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.

SYMPTOM:
The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.

FAILURE POINTS:
There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.

REPAIR:
As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!

Pull oven from the wall:
- Disconnect power by flipping the circuit breaker to the OFF position.
- Remove the top flange / cowling from the top of the oven (it just pulls off)
- Remove two screws under the top flange / cowling
- The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.

As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed,
- Remove the top sheet metal cover (10 screws)
- Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit)
- Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board).
- Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.

Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY...
- 1.02K ohms in ice water
- 1.09K ohms at room temperature
- 1.36K ohms in boiling water.
If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.

If it is NOT the sensor, replace the controller board.
- Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant.
- Carefully remove the wires one at a time
- VERY carefully remove the keypad ribbon cable from the right side of the controller board.
-- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector.
- Remove the controller board (4 screws)
- Install new controller board (4 screws)
- VERY carefully connect the keypad ribbon cable on the right side.
-- Make sure that the connector is in the OPEN position first, then,
-- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then
-- Press down on the connector locking tabs.
- Reconnect each wire to the correctly lettering on the board.
-- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter.
- Reconnect the (5 wire?) connector that includes the white oven sensor wires.
- Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.)
- Re-install top cover.
- Re-install service connect cover.

You can test the unit while it is out of the cabinet,
- Make SURE that all sheet metal covers are in place.
- Flip power breaker to "On".
- Test that oven gets to the desired temp.
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Burned out block
303 of 528 people found this instruction helpful.
  • Americus from Pittsburgh, PA
  • Easy
  • 15 - 30 mins
  • Nutdriver
Watched a repairman do it the last time for $200.00. This time I unplugged the stove, unscrewed four screw nuts holding the upper rear cover, unplugged old wires, reconnected new ones, fed them thru to the front, attached them to the new block, screwed the block into place, replaced back cover, stuck the element into place, made my little brother plug it back in and turn it on first. It worked. Cost me $20.00 to do what the repairman did the last time. I also replaced the reflector pans. No-brainer.
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The stove's bowl were burned and a mess.
219 of 438 people found this instruction helpful.
  • Martin from Tewksbury, MA
  • Really Easy
  • Less than 15 mins
Pulled out burner and put new bowls in. Looks like a new stove!
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Replaced old drip bowls
217 of 438 people found this instruction helpful.
  • John from Eowell, OH
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Took 5 minutes to replace the 4 bowls. Ordered the bowls one day & they arrived the next day All went perfect.
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The switches failed on both front burners.
97 of 108 people found this instruction helpful.
  • Marc from Columbia, NJ
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
Remove nobs from both switches.
Pull out the range (the hardest part).
REMOVE THE POWER PLUG FROM THE WALL
Remove 7 screws with nut driver and take off upper back panel.
Remove 2 phillips screws from front, they hold the switch brackets.
The new switches don't fit in the bracket so discard the bracket keeping the screws.
Removing 1 wire at a time from the old switch transfer to the new noting the letter/number ie "H1 P1" combos they are all there just not in the same places on the new switch.
When wiring is complete, using the bracket ,screws from the front screw on the switches.
Replace the back panel with 7 screws.
In my case the old nobs did not fit the shafts of the new switches. I found some at the local hardware store. I bought 4 for $0.29 each! I expect to be replacing the other burner switches shortly.
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Bake Element fell apart
76 of 85 people found this instruction helpful.
  • Ronald from Citrus Springs, FL
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Cut the Power! pull out stove remove the 4 screws in the back, disconnect the two wires from the element.Open oven door, remove racks and remove 2 screws holding the element in place. Replace element and the 2 retaining screws, replace racks.On the back of the oven connect the two wires and replace cover. Slide back in place and turn on the power. Done =)
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Broiler element failed
66 of 76 people found this instruction helpful.
  • paul from west grove, PA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
repair took about 30minutes total tiem..first turn off power to stove..then open oven removed racks..used nut drive to loosen top two screw hold element..then remove screw hold temp sensor element...then removed two screws holding broiler element...then removed the top screw ...then pulled element out about 7 inches to expose wire connect ion..held on with spade lugs.. pulled wires off...element now free to remove ...placed spade lug on new element...put element in pace with top two screws..loosely...then did rear screw that held temp element and broiler element...then tighten all screws ..turned on power..did 15 sec test to make sure wired properly..then 5 minutes to operating temperature... job done...hardest part was crazwling in and out the stove...old bones..
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Bake Element burned up and broke into pieces
59 of 66 people found this instruction helpful.
  • Lisa from San Jose, CA
  • A Bit Difficult
  • 15 - 30 mins
  • Socket set
First, we turned off the electricity for the whole house, since we didn't want to pull the unit away from the wall and possibly damage our new floors. We then used a socket wrench to remove the 2 nuts holding in the broken element. After that, we pulled out the old element, and this is where the difficulty came into play. The wires for the element stayed inside the back of the oven, and nothing we did could make them come out. We tried for a long time to get the wires to come back out into the oven, but our fingers were not long enough, and nothing we inserted into the space helped the situation.

Since we had turned the electricity off and still were reluctant to move the oven ourselves, we actually decided to call in a repair person (cost: $90). What he did, though was really simple:

He pulled the oven out from the wall. Used a screwdriver to open the back panel of the oven and was able to pull out the wires. Then, he inserted the new element, hooked it up to the wires, and closed back up the back panel. Then, he moved the oven back into place.

The repair person did this in all of 5 minutes, so if my husband and I had thought about the back panel, we would have easily done it ourselves.
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I needed new oven racks
57 of 64 people found this instruction helpful.
  • jamie from MORRISVILLE, PA
  • Really Easy
  • Less than 15 mins
My husband had turned the oven on to cook something and didn't know that I have a plastic tray in there. Well, needless to say I needed to get some new oven racks. I tried to get them through the manufacturer (GE). They were 68$ each. I thought that was a bit steep, so I looked online. I decided to order through PartsSelect. Well...they can 2 days later (the week before Christmas!!)and were a PERFECT fit.
Between the price, shipping speed and quality I will
definitely buy from again and recommend this site to everyone I know!!!!

Oh yeah, I work for Sears too. we have access to all sorts of parts....this site is the BEST for prices and delivery speed!!!!
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burner was shorting out
47 of 49 people found this instruction helpful.
  • douglas from louisville, KY
  • Really Easy
  • 30 - 60 mins
  • Nutdriver
unplugged unit pulled it away from wall took off the backplates traced wire to plug replaced with part ordered very smooth operation. the most impressive thing to me was i ordered part on computer and it was at my door in 30 hours awesome.
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There was no heat on the coils.
48 of 52 people found this instruction helpful.
  • Shaohui from East Lansing, MI
  • Easy
  • 15 - 30 mins
  • Pliers
I opened the lid, and found that the terminal blocks were burnt, the wires were melted. I ordered one set of terminal block to replace the burnt one, and it worked. Before I started, I shut off the electricity in the whole house to be safe.
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The end caps broke on my oven door handle.
45 of 46 people found this instruction helpful.
  • Harry from Thomasville, GA
  • Easy
  • 15 - 30 mins
  • Screw drivers
1st I opened the oven door and removed the 2 screws that hold the outside and inside of the door together. With the door separated I removed the 2 screws that hold the end caps in place, then removed the old end caps. I put the new end caps on the oven door handle, aligned the holes for the end cap screws and reinstalled the screws,then reinstalled the oven door screws,closed the oven door and started cooking.
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All Instructions for the 911925
1 - 15 of 636