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911731 Kenmore Range - Instructions

All Instructions for the 911731
121 - 135 of 290

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oven wont heat
1 of 3 people found this instruction helpful.
  • Gary from Skokie, IL
  • Difficult
  • 1- 2 hours
  • Screw drivers, Socket set, Wrench set
I had to replace the ignitor. The wiring was simple. Just had to connect two wires. The difficult part was removing and replacing the ignitor. It is suspended by 2 screws that are very difficult to access.
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Oven won't light & no gas flow
1 of 3 people found this instruction helpful.
  • Richard from Katy, TX
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Troubleshooted ALL possible causes and after perusing the owners manual and PartSelect blogs. Can't say it enough, people!! Do your homework- there are 3 possible parts that can cause the oven not to light; Igniter, gas safety valve, or thermostat / power switch assy (oven control knob).
SAFETY FIRST...UNPLUG the stove before perfor ming any of the following electrical circuit checks (besides voltage check, which is ONLY for those qualified for electrical circuit maintenance)

Remove oven door by opening slightly and pulling straight up- it will slide right off the hinges.
Remove the 2 thumb screws holding the lower oven plate and slide it toward the back while lifting up on rear of plate to clear the front flange and then remove the plate.
The burner tube baffle plate will come right off after removing the one retainer screw (1/4" nut driver).
(Optional)Remove the whole broiler drawer by sliding it fully open and lifting it up by the front end.
Now you'll have clear access to the igniter, which is mounted on the rearward end of the burner tube with two 1/4" machine screws. Disconnect the igniter wire connectors at the gas safety valve and wire harness. Remove it and SAVE the screws for mounting the new igniter!! NOTE: .
Handle the new igniter CAREFULLY!! (don't drop it or bang it against anything solid or the heating element will break).

1) Checked t-stat switch on oven knob - good (closed or 0 ohms when turned on). This verifies you are getting supply voltage to the igniter circuit. Lift the oven top by the front corners until the supports lock into place. Locate and disconnect wires on back of switch and measure ohms across switch terminals.
2) Checked voltage at igniter wire terminals with oven knob turned on (this step ONLY for those familiar with proper use of multimeter and training for electrical circuit maintenance). This verifies the gas safety valve switch is closed and correct voltage is available to power the igniter (120V).
3) Since I had proper power to the igniter wire terminals with the oven knob turned on past 200 deg., that verified a malfunctioning igniter.
4) I chose to solder and heat shrink the wire connectors to the new igniter but you can use the supplied ceramic wire nuts. Be sure to leave enough wire length when you cut the wires off the old igniter. Mount the new igniter to the bracket with the screws you saved and be sure to snug them good but DON'T overtighten and strip the threads!! Connect the two igniter wires to the gas safety valve terminal and the harness connector. Make sure the connections are snug!!
5) Reinstall the burner baffle plate and lower oven plate.
6) Remount oven door and turn on oven past 200 deg. The igniter element should glow bright red after a few seconds. Gas valve should open and burner will light a few seconds later.
NOTE: Make sure the gas cock for the oven (on the side of the main gas regulator valve) is flipped to the open position or gas will not flow to the oven burner. The main gas regulator valve is located under the range top toward the rear (trace the gas lines if you can't locate it readily)
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oven wouldn't ignite and/or heat properly when it did ignite
0 of 1 people found this instruction helpful.
  • Edward from McDonough, GA
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
First I removed the bottom oven drawer then
I removed the heat shields. I removed the two
wires that connected the igniter and the two screws holding the igniter and removed it. I
replaced a wire connector on one side of the
igniter. The other igniter wire I soldered together
to the other wire. Then I replaced the igniter by
reconnecting the two mounting screws. Then I replaced the heat shields and the oven drawer.
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no oven heat, no ignition
0 of 1 people found this instruction helpful.
  • Marion from Somerville, NJ
  • Easy
  • 30 - 60 mins
  • Screw drivers
Removed oven bottom panel. Removed lower drawer to access old igniter. Had to take a cover panel off to expose igniter. Unscrew two screws to remove igniter which was a bit awkward to reach. Then simply put new one in its place.
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Broiler heats up but the oven wouldn't.....
0 of 1 people found this instruction helpful.
  • Theresa from Douglasville, GA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers
Per the instructions included with my part and from reading prior posts, I unplugged my range, removed my storage drawer, took the screws out of the bottom pan and removed. I found the igniter really easy to locate. As it was held in by a bracket that was soldered in, I found no need to remove many screws or to add the included mounting hardware as the part instructions suggested. I removed it, placed and mounted the new igniter (only two screws) before I snipped the connecting wires. Stripping the insulation material off of the wires seemed to be the MOST difficult part! I spliced the new to the old using ceramic caps enclosed with part, plugged in the range and fired it up...just to be sure it worked, and it did! I reversed the process to put it back together. Voila!
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Oven Would Not Light
0 of 1 people found this instruction helpful.
  • Stephen from Randolph, NJ
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Removed the bottom cover plate and the bottom storage drawer. Disconnected the burner and removed it. Replaced the old igniter with the new one. The new one required the wire connectors from the old one to be spliced onto it. Reattached the ignitor to the burner and reinstalled the burner. Tested the new ignitor before reinstalling the co ver plate and storage drawer.
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igniter burnt out
0 of 1 people found this instruction helpful.
  • Eric from ROANOKE, TX
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Wrench set
well,as with any repair that looks easy,i had to do a little more than what i had originally anticpated.
i was hoping for an access panel to the igniter,but after removing the lower drawer,there was only the heat shields and pans,about 20 screws later i got
to the igniter and spliced it in place,then reassembled it without too m uch fuss -now my 93 year old friend can bake her pecan pies for charity that is her favorite hobby-thanks
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Bake oven did not work.
0 of 1 people found this instruction helpful.
  • Barbara from Stamford, VT
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Turn off electric supplying appliance,then remove oven bottom plate.Remove ignitor wires from controller and oven control,then remove two screws holding burner ,lift burner from gas valve,remove two screws holding ignitor.Replace with new,and re-assemble.
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I would turn oven on and it show 100 but would not light.
0 of 1 people found this instruction helpful.
  • gerald from South San Francisco, CA
  • Easy
  • 30 - 60 mins
  • Socket set, Wrench (Adjustable)
To diagnos i removed the lower tray and could see the ignitor was not lighting like the broiler was,the same ignitor.I had the same problem as some of the other people so that was helpful.I removed bottom storage tray and could get to the wires and it was an easy fix,took about 40 minutes total.This website was very helpful also with exce llent service on the parts and i saved a bunch of money!
Thanks,Gerald
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The oven igniter on our GE oven failed to ignite and the oven refused to work.
0 of 1 people found this instruction helpful.
  • David from Otsego, MI
  • Easy
  • 30 - 60 mins
  • Pliers, Socket set
First I got on line to make sure I had the right part. After it was delivered I started the project by unplugging the stove! A magnetic end for your socket device is very helpful.:-)A good alternative light source is esential to see what's going on.There is no need to pull out the stove.I then took off the oven door which is an easy proce ss(Pull up off the hinges). I also removed the oven grates and lifted out the bottom plate which included the heat defuser.I then took out the storage drawer. The next step was to remove the rear screw and front 2 screws holding the burner tube. Then it was just a matter of pulling up on the tube and removing the screws holding the igniter.The 2 wires were then cut and the new igniter wires were spliced in with the new wire nuts that came with the package. I also used a little electrical tape to hold things in place. Then it was just a matter of replacing everything in reverse and plugging the stove back in. Everything works fine.
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The oven in my Kenmore range would not ignite. A recent experience with a clothes dryer made me suspect a faulty ignitor. One of the experts responded to my query with not only a description of the part, but the part number and some letters from customers describing how they had done the same repa
0 of 1 people found this instruction helpful.
  • Robert from San Jose, CA
  • Easy
  • 30 - 60 mins
  • Nutdriver, Socket set
I removed the bottom cover inside the oven. Beneath that was another cover held by two screws. I removed these and the ignitor was right there. I removed the bracket screws and pulled the ignitor away from the back wall of the oven and cut the two wires close to the ignitor, leaving enough wire to reconnect the wires from the oven outl et to the new ignitor with the supplied wire nuts. Then I re-attached the bracket to the new ignitor and once that was done simply reattached the unit to the back wall of the oven. The whole job is pretty straight forward, the only difficult part being the limited work space INSIDE the oven.
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gas oven would not fire up.
0 of 1 people found this instruction helpful.
  • Alex from Cookeville, TN
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Got the igniter ordered. Since the original igniter was still on the appliance, I had to cut the wires on the original igniter in order to be able to attach the new igniter with the wire connectors supplied. Make sure not to cut the wire on the original(defective) igniter too short because otherwise you will have to splice again.
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Needed to replace igniter; stopped working
0 of 1 people found this instruction helpful.
  • Shannon Ann Wilson Inc from Fairbanks, AK
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers, Wrench (Adjustable)
Using the crescent wrench, I first removed the bolt holding the cover plate that separates the wiring from the broiler section of the oven.

Then I removed the wire nuts that connected the wires from the igniter to the wires from the oven.

Then I removed the two screws that attached the igniter to the oven.
... Read more >I then reversed the process, first attaching the igniter to the oven, then connecting the wires from the igniter to those from the oven using the wire nuts. Finally, I replaced the cover plate on the assembly.

The primary difficulty with the process was the small space to work in. One has to reach to the back of the broiler area to remove the bolt, screws and wire nuts. Some of these operations require two hands, and there's no room for both arms in this area.

However, that said, this is the third time we've replaced the igniter. It seems that it only lasts about 4 years before it needs to be replaced. It's not all that hard to do.
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Oven Igniter failure
0 of 1 people found this instruction helpful.
  • Fergus from Racine, WI
  • A Bit Difficult
  • 15 - 30 mins
  • Nutdriver, Screw drivers
This site provides excellent instructions and saved a lot of time and effort.

Replacing the part only requires basic skills and attention to detail. The kit I received included ceramic wire nuts to splice the new igniter to the old connections. Be sure to leave enough wire to mke the connections properly.
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Wires On The Stove Were Short.
0 of 1 people found this instruction helpful.
  • william from chicopee, MA
  • A Bit Difficult
  • 30 - 60 mins
  • Nutdriver
Removed the back part of the stove to reveal the wires connected to the igniter. Removed the wire nuts and removed the igniter. Reused the old bracket to mount the new part. Attached the wire nuts and replaced the back parts of the stove. Worked like a charm.
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All Instructions for the 911731
121 - 135 of 290