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8ET20Z Whirlpool Refrigerator - Instructions

All Instructions for the 8ET20Z
1 - 15 of 598

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The frost free feature of the freezer was freezing over with ice and cooling coils were being insulated with thickening frost which caused the cooling air to rise in temperature from -5 degrees to 20 degrees.
430 of 518 people found this instruction helpful.
  • Lawrence from Grahamsville, NY
  • A Bit Difficult
  • 1- 2 hours
  • Nutdriver
I troubleshot the problem by reading the electrical schematic and concluding the heating elements (defrost cables) were either defective or the bi-metal temp sensor was open. When closed the temp sensor completes the circuit for the current to flow through the heaters to defrost the cooling coils every 8 hours and then when the bimetal o pens at 55 degrees the circuit is open and the coils are cooled because the refridgeration motor is in run mode. A timer between the motor and heater elements also was defective. The timer controls the cooling period and the defrost period. I ohmed out each part according to the spec sheet of normal resistance of parts and thus the bimetal and timer were defective. I gather a surge of some duration and amplitude affected these parts because a storm 24 hours prior to refridgerator problem had passsed through the area and the AC electrical power had oscillated several times during that event. I used hand tools to do the repair. If you are not mechanically inclined a step by step proceedure would be moot. It is a matter of disassembly and assembly paying close attention to fragile parts.
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My refrigerator stopped cooling and the freezer section stopped freezing
441 of 556 people found this instruction helpful.
  • garth from forest lake, MN
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck le t's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
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Sometimes the condenser fan would start causing the refrigerator to overheat.
184 of 223 people found this instruction helpful.
  • Tom from Franklin, WI
  • A Bit Difficult
  • 15 - 30 mins
  • Nutdriver, Pliers
Unplug the appliance.
Removed the screws holding the back panel.
Removed the fan blade.
removed 3 screws holding the condenser fan.
Remove the 3 metal brackets attached to the fan.
(First note which studs the brackets are attached to. Attach the 3 metal brackets to the new fan. (New screws were supplied)
Cut and strip the wire about two inches from the fan.
Cut and strip the new wire. I cut the new wire in half (about 6 inches.) Connect the two wires, twist and used 2 wire nuts. Tie wrap the wire to the wire harness. Mount the new fan (three screws)
Screw the back panel back on.
Mount the new
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Broken elbow on icemaker water fill tube.
130 of 142 people found this instruction helpful.
  • Charles from Orland Hills, IL
  • Really Easy
  • Less than 15 mins
  • Nutdriver
Removed 2 screws holding water fill tube to rear of refrigerator and pulled out, matched old part with new to make sure of proper match. Guide new fill tube thru hole, making sure it is aligned with slot in ice cube tray on inside of freezer. Install new plastic line from water pump outlet to water fill tube, check for leaks, job done.
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Unit very noisy and freezer too warm
90 of 96 people found this instruction helpful.
  • Michael from Churchville, NY
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
First I removed the racks in the freezer. The rack supports on the sides lift off without tools. The evaporator cover is at the back of the freezer. 4 phillips head screws. The cover lifts up then forward to expose the evaporator, evaporator fan and duct. The duct is held by 3 hex head screws. The evaporator fan is attached to the duct wi th a wiring pigtail to a plug. Unplug the fan and remove the duct. The fan is held by 2 hexhead screws. The new fan is put in place and assembly is simply the reverse of disassembly. The unit is quiet and cools properly now. The new part fit perfectly.
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Lights inside refrigerator not working
136 of 255 people found this instruction helpful.
  • Clint from Rayville, MO
  • Really Easy
  • Less than 15 mins
  • Screw drivers
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
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Defrost timer was faulty. Required a mild tap to restart
69 of 76 people found this instruction helpful.
  • LES from MADERA, CA
  • Really Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers
Trouble shot the electrical circuit per the electrical schematic and zeroed in when I noted the Defrost Timer circuit was open. When I tapped on the bottom of the timer it began functioning normally (for a few days). Ordered a new Defrost Timer Kit and along with the installation instruction, I watched the on-line video. It was very help ful!!
After installation was complete, I plugged the Refrigerator into the electrical outlet and.......nothing happened! Hmmm!

Removed the Defrost Time Kit and inspected it for any damage and found none. Then I placed a flathead screwdriver to the manual advance knob and slightly rotate the gear mechanism. I heard a distance "click”. I believe the Timer was in the ‘defrost’ mode when received.

I reinstalled the timer, verified the wiring connections and this time plugged the Refrigerator into the electrical outlet and ….. it worked!!!

I unplugged the refrigerator, finished the installation per the instructions, plugged the unit in and monitored it for a few hours (just in case). That was a week ago and the Refrigerator is working like new.

The instructions were written in a manner which required re-reading a few times as they could be a bit vague. The video was what really helped and I appreciate PartSelect adding it to the instructions.
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water dripping inside fridge due to drain hole being frozen over wiith ice.
65 of 74 people found this instruction helpful.
  • Edwin from Maplewood, NJ
  • Really Easy
  • Less than 15 mins
  • Nutdriver
first I diagnosed the problem with the whirlpool do-it-yourself repair manual, which was very easy to understand. as per the repair manual, "this part located on the evaporator or the back of the liner is used during the defrost cycle. This bimetal senses the temperature from the evaporator. When the temperature reaches 50-70 degrees (F) the defrost bimetal turnd the defrost heater off. " then I emptied the freezer. removed the the back panel to expose the evaporator. I looked for the bimetal defrost thermostat clipped on the evaporator. tested the bi-metal defrost thermostat, as per the manual, " the ohmmeter should show ZERO resistance (continuity). if not, the bimetal is bad and needs replacing." NOTE: the bimetal must be cold. it is also tested with the bimetal warm/hot, by running it under hot water. i used a styrofoam cup with hot water & dipped the bimetal in. as per the manual, " the ohmmeter should show an open circuit. if not, the bimetal is bad and needs replacing. then got online found partselect.com. ordered the part, recieved it in less than 2 days. within minutes after recieving the part, I removed the bimetal defrost thermostat and spliced in the new one. thanks to partselect.com my fridge is back up and running properly again. prior to installing the new bimetal, i tested it, as descibed above, you can hear & feel the bimetal open/close when it gets hot/cold.
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Freezer Iced up, dripping water into refrigerator below
63 of 75 people found this instruction helpful.
  • Robert from Bradenton, FL
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers
De-iced the refrigerator. Removed two screws from the thermostat panel on the upper refrigerator section. Tilted it down, removed two speed nuts holding the timer, unplugged the timer plug. Determined from the instruction sheet (easy to follow) what time delay function is used, based on wire colors, placed the jumper on the correct ter minal on the new timer. Plugged it in, replaced the speed nuts and screws. The timer fit perfect, works just like it is supposed to, quick easy job.
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Broken light switch
81 of 133 people found this instruction helpful.
  • Randy from Hays, KS
  • Really Easy
  • 15 - 30 mins
  • Socket set
Took all the screws out of the plastic shroud that encloses the switch .There only four that I needed to remove, were the two in front where the switches that go,they go in horizontally and two in the back with large washers on them that hold the back to the top of the box that go in vertically.The switch was a snap ( make that two snaps ) the wiring is almost self explanatory. then it gos back to the way you took it off. OH! and don't forget to turn the light bulb all the way back in to the socket , so the light will work after you take the time to install it yourself.I had the water supply line from under the box to the water dispenser in the door and the total bill on that was one hundred thirty seven and a hand full of change.Don't be afraid to do it yourself the savings is enough on one one item to make several months payments on a new one Randy the "Handy Man'
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Light Would Not Go On In The Refrigerator
62 of 82 people found this instruction helpful.
  • DANIEL from MINNEAPOLIS, MN
  • Easy
  • Less than 15 mins
  • Screw drivers
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the le ad wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!
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The refrigerator would go off in the defrost cycle and not come back on. You could strike the bottom of the element and sometimes it would come back on until the next cycle.
56 of 66 people found this instruction helpful.
  • Jim from Sheridan, AR
  • Easy
  • 15 - 30 mins
  • Nutdriver, Pliers, Screw drivers
First I replaced the thermostat that I had ordered thru Partselect but that did not seem to effect the reair. According to the schematic diagram the only other thing in the circuit was the defrost timer. Immediately on its arrival I went to the refrigerator and removed the two screws that hold the timer in place and disconnected the tw o wires and installed the new one from Partselect in reverse order. It took about 15 minutes and it was back to running.
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Believed the condensor motor was defective and causing strange odor
46 of 52 people found this instruction helpful.
  • Nicholas from Frankfort, IN
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Socket set
First disconnected the quick release electrical connection. Then loosened the three screws that were holding the motor in the bracket. However, space is limited and even with small hands it was rather difficult as the screws were in there very tight. There are a few sharp edges on the bracket and in the surrounding area of the motor ar ea, and nicked myself a couple of times. Removed the fan blade from the old motor and attached it the new motor with the old flat washer/screw. Reconnected the electrical connection and that was that. All-in-all an easy repair.
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Timer "clicking", indicating worn gears
38 of 43 people found this instruction helpful.
  • John from Plano, TX
  • Easy
  • 15 - 30 mins
  • Nutdriver, Pliers, Screw drivers
1. Unplug refrigerator to remove power!
2. The timer is inside the control housing located at the top of the refrigerator compartment.
3. Remove two control knobs (the pull off).
4. Remove the front panel escutcheon. The panel is not held in place with screws, but can be gently pried off.
5. Remove two screws from the back that hold the housing in place.
6. Remove screws from the front that hold the housing in place.
7. Drop housing down (still attached by wires - do not detach). Timer is inside housing, located on right.
8. Follow the instructions provided to identify your particular wiring setup. You'll find the wiring diagram (on my model) at the bottom of the refrigerator, alongside the defrost catch pan, behind the airflow grille.
9. Remove connector from timer terminals (4).
10. Remove two screws/nuts that hold the timer in place.
11. Install replacement timer following included directions. Read and follow ALL instructions applicable to your particular model and wiring setup.
12. Reassemble by reversing the steps above.
13. Note: You may need to "jog" the replacement timer when you first plug the refrigerator back in, if the timer happens to be in a "defrost cycle" (the compressor won't start). This can be done by inserting a wide bladed screwdriver into the hole below the timer, aligning it with the timer shaft, and slightly turning the shaft CW. Don't force it, and don't turn it very far.
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Noisy and the Fan wasn't blowing like it should
35 of 36 people found this instruction helpful.
  • William from Centreville, VA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers, Socket set
I saved my Whirlpool Refrigerator (Model ET21GKXHN00) and learned a lesson. Don’t put off cleaning the refrigerant coils underneath the refrigerator. I replaced the refrigerator about 10 years ago and began to notice that the sound of this one running had changed slightly. I remembered that’s what happened to the first one just before it died. I removed the panel on the bottom front and saw that the refrigerant coils were covered with dust. It was really bad. I vacuumed them with the “radiator attachment” on the vacuum cleaner and plugged the refrigerator back in. It still didn’t sound right and I couldn’t feel the air blowing out like it should. So I rolled the refrigerator out and removed the back lower cover to see the compressor and the cooling fan. The fan was clogged with dust so I vacuumed that as well. But the fan wouldn’t spin freely by hand. The fan motor only had 3 screws holding it onto the plastic fan bezel and was easily removed by unsnapping the electrical connector on the motor. I removed the fan motor and tried to clean it with a few drops of WD40 on the shaft. But when I put it all back and plugged it in the fan just barely started turning. I unplugged the refrigerator and ordered the fan motor from PartSelect.Com (Item Number PS371043). The picture looked exactly like the motor that was in my refrigerator. I threw everything away in the refrigerator, cleaned it out and left it unplugged until the motor came. The motor arrived in a few days and it looked exactly like the one I had removed. It had the same electrical specifications stamped on the back and the electrical connector was the same and in the same location on the motor. I put the fan blade on the new motor and installed it exactly like the old one was. It only took 15 minutes or so and was very easy to install. When I plugged the refrigerator in the compressor started right away and so did the fan. It ran like a champ. In a few hours the refrigerator got cold and began to cycle on and off like normal and the fan blows like new. The sound is normal and the total running sound is quiet again like a new refrigerator. So for $84.67 I saved my $1300 refrigerator and learned not to neglect checking the build up of dust in the compressor fan section. I’m sure that’s what happens to most of the refrigerators people put out for trash pickup in front of their houses. The cause of the problem is when air flow is restricted across the refrigerant coils too much heat returns to the compressor and eventually causes the compressor to fail. I appreciate that we live in a time when you can order exactly what you need on the internet and make home repairs when you need to. Thanks Part Select for sending me the correct part. It’s nice to have milk and cold drinks again.
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All Instructions for the 8ET20Z
1 - 15 of 598