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72069 LG Refrigerator - Instructions

All Instructions for the 72069
1 - 15 of 19

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Spring on door closer broke
11 of 17 people found this instruction helpful.
  • Charles R from FAIRFAX, VA
  • Really Easy
  • Less than 15 mins
  • Pliers
Found the broken spring; matched it with parts diagram. Googled for sources via part number. Selected this site because it had best deal - price, availability, shipping. Part arrived as predicted; installed it in 2 minutes. Job done. Door now works.
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I actually took a picture of the correct spring installation at a big box store that carried LG. I had called LG, but they said they didn't have any installation brochures, and to call a registered LG repairman. That was out of the question, since the repairman would charge $100 just to show up.
3 of 3 people found this instruction helpful.
  • BG from WEATHERFORD, TX
  • Really Easy
  • Less than 15 mins
  • Pliers
I looked at the picture I took. Used needle nose pliers and inserted one end. Unless the lady of the house is very strong, this should be handled by a man, because of the rigid spring. Once the spring was inserted into one side of the flap, I used the pliers to get the other end into the proper slot. Very easy, but the spring is very strong !!
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Ice maker needed replaced
3 of 3 people found this instruction helpful.
  • Lee from BELTON, TX
  • Very Easy
  • Less than 15 mins
  • Screw drivers
Removed 4 screws then removed ice maker unit. Unplugged the old unit. Checked and verified the inlet tube was clean and not blocked. Plugged in the new unit. Placed unit into proper location and verified it was properly in place. Replaced the 4screws. Turned on the unit closed the ice door and it started making ice maybe an hour later by morning the ice bucket was full. Super easy.
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Ice maker wore out.
3 of 3 people found this instruction helpful.
  • Thomas from LA PLACE, LA
  • Really Easy
  • 30 - 60 mins
  • Screw drivers
I installed the new 3 wire ice maker very easily, but it was defective. I was told that instructions for the return of the defective part would be sent later due to the virus. I have never received the return instruction.
I did receive a credit for the defective part. VERY Satisfied with y’all’s service.
Waiting for return i nstructions if y’all still want it back.
Thanks,
Thomas Pennebaker
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This is the second time they have mailed me the wrong spring. I talked to someone the last time and explained everything About my refrigerator. I had a Repair man come and try to put this part on my refrigerator this time and he told me that this spring is not for this side of my door. The first tim
2 of 2 people found this instruction helpful.
  • Delores from WINNIE, TX
  • Very Difficult
  • 1- 2 hours
  • Pliers
Expensive to have repair man come out and find out that I’ve been mailed wrong spring again. My icemaker is on the left hand side this is the side of refrigerator- I need the spring for left side with the ice maker. Twice they have mailed me the Wrong spring that goes on the right hand side I have tried to explain this to the person that waits on me. Do I have to pay for another spring and mail this one back ?i have mailed one back and postage is getting expensive.
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Left French Door would not close properly
2 of 2 people found this instruction helpful.
  • Kevin from DADE CITY, FL
  • Very Easy
  • Less than 15 mins
  • Screw drivers
Removed two screws from door and three locking brackets with a small common screw driver. Raised the bracket, slide in the spring, held down the bracket, installed screws and plastic covers. Less than 2 minutes. Easy application no problem with the new spring or ,mullion..
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The Mullion Strip Spring Broke
2 of 2 people found this instruction helpful.
  • William from VICKSBURG, MS
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Removed mullion strip with Phillips screwdriver replaced spring reinstalled the mullion strip all in about 15 minutes.
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Replaced cracked refrigerator door shelvers
1 person found this instruction helpful.
  • Larry from SANTA ROSA, CA
  • Very Easy
  • Less than 15 mins
Slid the replacement shelves into place.
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Broken door basket
2 of 4 people found this instruction helpful.
  • William from LARGO, FL
  • Very Easy
  • Less than 15 mins
The repair was an easy replacement. The problem was the LG part was no longer available from LG or any of the other places I tried. The PartSelect customer service representative was a true professional and did an outstanding job of helping find the correct part (LG's diagram was unreadable) and cross-referenced it to find the the part th at PartSelect actually had in stock. I had the part in four day. The best customer service I have had in years. I lost his name but the order was 13449146. He deserves a raise!
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Ordering the right parts
4 of 10 people found this instruction helpful.
  • Kip from RICHMOND, VA
  • Very Easy
  • Less than 15 mins
I ordered the needed parts, the correct ones I thought, but when they arrived, I realized they were the wrong parts shipped to me. The reason the wrong parts were shipped to me was because PartsSelect failed to advise me there were none of the parts I needed available so they shipped the left hand basket assembly, door, versus the desire d right hand basket assembly, door. I then had to return the wrong parts shipped to me, at my cost of ~$25, and await a refund for the wrong parts originally shipped to me. That's how I did the repair.
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The original spring in the mullion door broke
1 person found this instruction helpful.
  • John from ELLWOOD CITY, PA
  • Easy
  • 30 - 60 mins
  • Screw drivers
I disconnected the refrigerator power, removed the 2 screws holding the mullion door on the left side of the refrigerator French-door (it’s the flap that allows the door to close). Removed the broken spring and installed the replacement spring in its place. Reinstalled the mullion door by putting it in place and installing the previously removed screws.
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The Ice maker stopped working
2 of 4 people found this instruction helpful.
  • Joseph from SAINT LOUIS, MO
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Thanks to videos on You-Tube which showed step by step removal and replacement. It was a simple process. only thing missing on the video was information on the green ground wire.
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The door bin cracked and broke.
1 person found this instruction helpful.
  • Elizabeth from Huntington Beach, CA
  • Very Easy
  • Less than 15 mins
I just popped out the broken bin and slid the new one into the slots on the door.

The fix was easy. I appreciate the expert advice on which part to purchase, as that was difficult to figure out. I received a prompt response to my question and the replacement part came quickly.
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fridge just quit. No lights ,ice, water or cooling
1 person found this instruction helpful.
  • Victor from CLARKESVILLE, GA
  • Easy
  • 15 - 30 mins
  • Screw drivers
Called a local repair shop to get the problem diagnosed. Nice repair guy came out and was pretty confident that it was the main board . However his supplier had it on backorder and had a 7 day shipment estimate. When he told me I got on the internet and parts select had the part in stock with a 2-3 business day arrival. I rolled the dice and ordered it. Came the next day via Fed x. It took me 15 minutes to put it in and so far so good. Without the diagnosis I would have been in the dark as to what was wrong so it was worth the fee for the service call to get an expert diagnosis
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replace hand screw
2 of 11 people found this instruction helpful.
  • dorothy from SALISBURY, MD
  • Very Easy
  • Less than 15 mins
  • Screw drivers
unfortunately my fridge stopped working. I purchased another but wanted to try and repair the old one. when ew one arrived, the old one was supposed to be put in garage but instead was hauled away. Had delivery return next day but they had as already removed and lost the handle screw for the bottom freezer and the screw that holds handle in place. ordered the handle screw and picked up the nut. very simple to install the screw and put handle back on.
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All Instructions for the 72069
1 - 15 of 19