58971K3WW General Electric Washer - Instructions
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washer had heavy wet clothes left after spin cycle
8 of 12 people
found this instruction helpful.
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Richard from Garden City, NY
- Easy
- Less than 15 mins
-
Pliers, Socket set
The trick is to pull the front cover off by using a putty knife .slide it under the cover at both front corners.it will click on each corner.then pull front cover off .lift off the bottom catch hooks.look for the pump on the bottom right side.unplug the wite connector .take 2-5/16 bolts out holding the bracket.then grab a pliers .squeeze
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the hose clamps and pull the 2 hoses off.assemble new pump.
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Dampening straps were broken
7 of 9 people
found this instruction helpful.
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Marc from Cambridge, MA
- Easy
- Less than 15 mins
-
Screw drivers, Socket set
Originally my water level sensor was broken. When I was repairing that, I noticed that the dampening straps were broken. Replacing them was easy. The hardest part was remembering how to open the top. I just searched the internet until I found the answer. I can't remember it all right now, but the key was to slide a putty knife in between
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the top and the front to pop open the body.
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Tub made banging noise when stopping from spin cycle
6 of 6 people
found this instruction helpful.
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Timothy from Broken Arrow, OK
- Really Easy
- 30 - 60 mins
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Nutdriver
I notice a strange noise when ever the tub would shut down from a spin cycle. When I would load clothes it seemed that the basket had to much lateral movement. I looked between the top of the frame & basket & found 2 of the dampening straps had broken. Ordered 4 of them to replace all the straps.
Replacement was easy. I pop ... Read more ped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.
Replacement was easy. I pop ... Read more ped the front cover of the machine off. Remove 2 screws which held the top down which gave easy access to the straps. The straps are held in place by 2 screws so it was a simple process of removing the screws, removing the straps from their anchors & reinstalling the screws with the new straps. Job done. Reinstall the top & front of the machine & put the wife back to work.
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Washer did not drain completely with water on floor, drain pump frozen.
6 of 7 people
found this instruction helpful.
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Ray from Ventura, CA
- Easy
- 15 - 30 mins
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Pliers, Socket set
After unplugging the washer, I drained remaining water from washer tub using my Wet/Dry vac. Ordered new pump Sunday night from PartSelect, 'Standard delivery', part arrived Tuesday morning. Removal & installation took less than 20 minutes.
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Leaking hose
6 of 7 people
found this instruction helpful.
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Craig from Peabody, MA
- Really Easy
- 15 - 30 mins
-
Screw drivers
Unscrew the 2 screws holding the drain hose clip to the machine - use bucket to get an excess water - remove bad drain line - I installed a new drain hose clip as well - make sure you put the clip on at the same position as the previous hose - push house firmly into opening and screw into machine - pretty easy repair - and I'm a novice
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Banging and noisy when running,especially on spin. Leaked water. Alot of rusty colored dirt on bottom of machine
7 of 10 people
found this instruction helpful.
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Kyle from PT CHARLOTTE, FL
- A Bit Difficult
- More than 2 hours
-
Nutdriver, Pliers, Screw drivers, Socket set
Took all apart.. front off,top off, took basket top off..took the basket assembley out by unhooking the four shocks. Took a picture of all wireing and fittings. Then came the most difficult. The main nut that holds the basket to the main shaft. If you do not have one of the wrenches made for that nut good luck. Between all the gunk and ru
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sty parts around it. It would not budge. I used a pipe wrench and a 3# hammer and it wouldnt budge. It is a oppisite drive nut so it comes off in reverse as a regular one. I ordered the wrench on line to use on the new one i orderd. Had to because the nut was getting chewed up. So waiting to order the parts i needed i ground down the nut with my angle grinder.. worked well. Knowing i had to replace the main drive and bearing it wasnt that bad. Got the nut off... pulled the basket out and then the shot seal. Really looked tore up. So because of the seal leaking, the water drips down onto the main drive and thats what ruined it. Cleaned everything up really nice.. went to put the new seal in and noticed it didnt fit as tight as it should.. so i put some silicone around it and installed everything back together. Still thinking of the seal still i went ahead and finished it all and guess what. It leaked.. the seal in my opinion needs to fit over top of the plastic main bucket not just inside of it. After researching the same problem some guys said they filled the bearing seat with silicone and it helped. Others say the plastic tub needs replaced because the bearing seat is wore out.. the tub is like $70.00. The seal is $8.00. So, what to do? Buy another tub and seal and hope the seal fits in tight, or gob alot of silicone on the seal and older tank and see.. the washer new was like $600.00. Been dicontinued now. The main shaft assembley was $160.00... seal$8.00.. the tool for $15.00...misc stuff still comes out to $200.00 . Now to buy a new tub? Is it worth it or not.. we'll see
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Washer would not spin .
6 of 8 people
found this instruction helpful.
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MAUREEN from ABINGTON, MA
- Really Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers
First I googled the problem. Then ordered your part, from specs on your website. Went to Lowes and bout butt splicers. Then when I got email that it shipped I watched the video attached. Awesome. Very proud as I am a woman. Video was excellent. Thank you, Maureen
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Tub straps broken caused excessive wabbling
6 of 8 people
found this instruction helpful.
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Drew from Apopka, FL
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
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Wash basin wobbled excessively
6 of 8 people
found this instruction helpful.
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David from Rochester Hills, MI
- Really Easy
- Less than 15 mins
-
Nutdriver
Use paint scraper to release spring tabs holding front cover on.
Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.
R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap w ... Read more ill want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).
Super easy and super cheap!
Removed 2 screws holding lid down, and lifted up but did not remove top cover and control panel.
R/R 2 hex screws holding strap in place. If you are lucky and the broken strap is up front this is a super fast repair. Those of you with a rear strap w ... Read more ill want to disconnect the wiring harness to the lid switch and likely remove the top panel (+ <5 mins).
Super easy and super cheap!
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My washer would not drain the water out.
6 of 8 people
found this instruction helpful.
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jayme from drummonds, TN
- Really Easy
- Less than 15 mins
-
Pliers, Socket set
IT was so easy to replace the pump. I think the hardest part was trying to get the pliers to work right. All I had to do was unscrew two bolts, take off two pipes, get the new pump and replace the pipes and bolts. It was that easy.
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Drain hose had a hole in it
5 of 6 people
found this instruction helpful.
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kartik from radnor, PA
- Really Easy
- Less than 15 mins
-
Socket set
used a socket to unscrew the clip. pulled out the old hose, slid the new hose into the clip and screwed the clip back on. all fixes should be this easy.
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drain hose cracked, leaking water, when in use
5 of 6 people
found this instruction helpful.
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patricia from Merced, CA
- Really Easy
- Less than 15 mins
-
Screw drivers, Wrench (Adjustable)
It was easy, I just removed the old drain hose clip with a screwdriver. Next, removed the old, cracked hose, inserted the new one, and screwed the new clip in.
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they i ... Read more nstructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they i ... Read more nstructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks
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Solinoid chattering when cold water was used
5 of 6 people
found this instruction helpful.
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Dan from Marco Island, FL
- Really Easy
- 15 - 30 mins
-
Nutdriver, Pliers, Screw drivers
Removed 4 screwes on the top of the washer. Layed down the control panel and there was the inlets. Removed two screws and loosened the hose clamp. removed and installed new part.
It did the trick. No more problems.
It did the trick. No more problems.
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Very noisy in spin mode
6 of 9 people
found this instruction helpful.
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James from Colora, MD
- Really Easy
- More than 2 hours
-
Screw drivers, Socket set, Wrench set
a) remove front panel by depressing the 2 clips at the top in line with the lid b) remove the lid switch and 2 screws holding top on and remove top by tilting up SLIGHTLY and sliding to left. c) Remove agitator and by pulling straight up on it and remove adapter underneath d)remove 4 bolts holding 4 rubber straps to top of tub assembl
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y, readily visible when top is removed. e) unplug motor wiring and disconnect pump and bleach hoses from tub f)while lifting up on tub, push down on each of the 4 suspension rods and disconnect them at bottom of tub ( this is the most difficult part, and to make it easier disconnect the rear rods first) g) tilt tub forward and remove tub assembly h) NOW, for the big nut that holds the spin basket in-- #1, it is LEFT HAND THREAD, so you will turn it to the right to remove it. #2, it is VERY TIGHT and requires a 1&11/16" spanner wrench (which I did not have) for removal. Instead, I used a 1&11/16 socket, an extension and an air impact wrench to remove and replace the nut. Assembly is reverse of removal and remember, that nut is ALUMINUM so be careful with that impact wrench when tightening it back up!I replaced the nut and split ring and cleaned the whole area thoroughly, and it greatly reduced the noise in spin mode. I did not replace the metal housing on the bottom of the spin basket, because it was $50 bucks. this probably would have eliminated all the noise, but my repair only cost $19 in parts, including shipping ,and the parts arrived in 1 day.
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The washer was really noisy and it leaked.
4 of 4 people
found this instruction helpful.
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Eugene from BALLSTON SPA, NY
- Really Easy
- More than 2 hours
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Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
I followed the video and paused it after every step. What gave me the most trouble was the tub nut which would not turn so I used a chisel and it just disintegrated along with the split ring, so that worked. Now its like a new machine. It was a fun job and I'm glad I did it instead of replacing the whole washing machine.
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