5604 - Instructions

It was easy, I just removed the old drain hose clip with a screwdriver. Next, removed the old, cracked hose, inserted the new one, and screwed the new clip in.
The best part about this story is the incredible service I was given, by this company. I bought the machine at Sears, so I assumed I could find the hose their. No, they i ... Read more nstructed me to go to Orchard Supply(their sister store), I purchased a drain hose, the clerk told me to buy, but the water was still leaking. So, I went on-line and found the right hose, and now I will continue to purchase what I ned for my machine from your company. REALLY Fast Service. Thanks

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires. put the new part in and that was it.

After pulling the knob out ( on position) a white retainer clip was visible behind the knob. Using a paper clip bent in to a "J" shape I was able to easily remove the retainer clip and knob . The old knob had several stripped teeth that caused the problem. The new knob came with the retainer clip installed . The knob slipped on and locke ... Read more d in position.

Removed 4 screwes on the top of the washer. Layed down the control panel and there was the inlets. Removed two screws and loosened the hose clamp. removed and installed new part.
It did the trick. No more problems.

I looked at the instructions for removing the tub that are on the back of the circuit diagram included in the panel behind the controls. I followed the directions. As one of your commenters had noted, the aluminum Hub Nut is practically impossible to get a hold on without a special wrench so I chiseled it off. That was the most difficult ... Read more and time comsuming part . I found some pieces of the old hub in the drain line and blocking the drain pump. Be sure to check for this before reassembling and using the washer.

a) remove front panel by depressing the 2 clips at the top in line with the lid b) remove the lid switch and 2 screws holding top on and remove top by tilting up SLIGHTLY and sliding to left. c) Remove agitator and by pulling straight up on it and remove adapter underneath d)remove 4 bolts holding 4 rubber straps to top of tub assembl ... Read more y, readily visible when top is removed. e) unplug motor wiring and disconnect pump and bleach hoses from tub f)while lifting up on tub, push down on each of the 4 suspension rods and disconnect them at bottom of tub ( this is the most difficult part, and to make it easier disconnect the rear rods first) g) tilt tub forward and remove tub assembly h) NOW, for the big nut that holds the spin basket in-- #1, it is LEFT HAND THREAD, so you will turn it to the right to remove it. #2, it is VERY TIGHT and requires a 1&11/16" spanner wrench (which I did not have) for removal. Instead, I used a 1&11/16 socket, an extension and an air impact wrench to remove and replace the nut. Assembly is reverse of removal and remember, that nut is ALUMINUM so be careful with that impact wrench when tightening it back up!I replaced the nut and split ring and cleaned the whole area thoroughly, and it greatly reduced the noise in spin mode. I did not replace the metal housing on the bottom of the spin basket, because it was $50 bucks. this probably would have eliminated all the noise, but my repair only cost $19 in parts, including shipping ,and the parts arrived in 1 day.

Removed the front panel and lid.
Removed the ring on top of tub and holder.
Had to use a rope and pry board to get the agitator off the shaft. Removed the 7/16 cap screw and removed the plastic agitator block.
Couldn't get the hub nut off and had to use a chisel to break it off (corroded and a left hand thread).
Had to ... Read more use chisel to free the hub from the center pieces so I could lift out the tub. Then I had to hammer and twist the center piece of the hub to get it off form the transmission shaft.
replace in reverse order without any problem once I realize I had a left hand hub nut.

Pretty much the entire machine has to come apart to replace a transmission. The thing to know that no one mentioned is that the hub nut is reverse threaded - that means righty loosey.
Even if I had known, I tried it both ways and I doubt I could have gotten it off without the chisel as the others also had to do. Split ring was also f ... Read more rozen in place by hard water and soap scum so had to break that cheesey piece of aluminum off also. If you are taking apart your washer, I advise ordering these 2 parts so you will have them after you destroy the old ones trying to get to the part you need to fix.

Thanks to parts select for the exploded diagram!

I watched the video and disassembled the machine pretty much the way the video showed. There were a few differences but nothing big. The noise sounded like a dry bearing but wasn't sure where it was. Read the responses and it said it was the tub bearing washer. It made some sense if it was metal on metal. It was a dry bearing (should have ... Read more listened to my common sense, but these guys know more than I do when it comes to washer repair) on the transmission that had been ruined because of a leaky tub seal, which I also replaced. The transmission was not available at the time of repair (but is now) but that kind of investment may be better in a new unit. There is a video on YouTube that shows you how to replace the bearing, BUT it requires someone with some mechanical knowledge. I'll try it later in the year and if it doesn't work we'll have to purchase a new unit.

First, remove the old water pump by disconnecting the respective hose, then wipe the area where the pump was, and proceeded to connect the new water pump, of course I did all this with the machine disconnected from the power electric, then proceeded to connect the inlet hoses of hot water and cold water, electricity connected to the machi ... Read more ne and did a test with clothes in the washing machine. and now everything is going well, thanks for your valuable help.
sincerely, a satisfied customer

R&R Leaking/Damaged Hose and replaced it with the new one. One thing to be aware of is that after removing screws from the discharge hose upon removing the damaged one there was some water that did not expel from the unit so there was about a cup of water that came out. After removing the leaking hose you will need to remove the retaining ... Read more plastic piece so that it can be placed on the replacement hose. Or if you ordered one put it on the hose so that it can retain the end of the hose in the washer. The anti-siphon clip is located about half way up the back of the washer it simply clips in place.

First I disconnect the power and then I pull the front cover and replace the water pump, drain hose, and the inlet hose this was fixed and straight easy job.My second problem was the overfill problem witch I took the knobs cover and I replace the water level switch.This job was also easy but did not fix my problem.

Remove agitator. Remove coupling. Reinstall new coupling. Reinstall agitator. My only problem was the 7 day delay in getting the part. I expected 2-day delivery.

You tube is the only way to go!

I bought 3 parts for I didn't know what I need so I listen to the companies video twice.
I popped off the agitator which was easy. then had a little trouble with getting the screw/nut out it was rusty. Finally got that off then I worked backwards and I found I didn't need all the parts which I sent back with no problems. My machine w ... Read more orks as good as new ,it has stopped making noise. I am really proud I did this by myself and didn't need my husbands help,

I also spent less than 12.00 to fix and a new one is over 600.00.

Thank You
Christine brooks