41002 - Instructions

1 tilt washer back
2 remove cover plate screw from front of drain filter access panel.
3 Remove cover plate and remove 2 more mounting screws .
4 go below washer and pull down sliding clip and move pump assembly back.
5 remove wires and 3 mounting screws around pump housing
6 Swap pump and re-attch wires

Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!

After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.

Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.

I followed the video. Everything worked exactly as described. i ran a quick cycle and everything seemed to be fine. Started a wash and the machine was going fine but stopped, and wouldn't drain. I thought that maybe it might be the Rotor Position Sensor assembly, which I had already purchased just in case.But first i drained the machine and checked out the pump filter. Plugged solid. I'm guessing when the pump went there must have been a lot of lint and debris in the machine. something you might want to check out, after that repair. Thanks. you guys saved me a couple of hundred dollars

Watched videos but didn’t show the clamp had to be placed on counterclockwise

Could not do the repair. Partselect sent me the wrong parts even though I gave them the model number and the brand they sent me the wrong parts.

Followed instructions on YouTube link. Replaced the shock absorber and washer is working really well.

just put new part in very simple only problem was shipping yall used fedex went to 4 states and one state twice they finally gave it to USPS so it took almost 9 days to get here

It was giving me a code got on YouTube it gave the code after that bought a new pump and fix done

Replaced cold water inlet. Removed 4 water lines and 5 wires put new part in and reinstalled lines and wires

After I watched the repair video for the part, it was a snap. It went exactly as the video described the steps. Hardest part was moving the washer to get behind it.

Found this part online. I just sets inside, did not click in like the bleach and fabric softener inserts. Think is ok, seems to work

Replaced it

To fix the problem, I simply removed the top cover of the washing machine by removing the two screws on the back of the machine which allowed me to slide the top back and then I lifted it off. Then I disconnected the hot water hose (after shutting off the valve). Next, I removed the electrical connectors on the old part as well as the hose attached to it and unscrewed the old part and removed it and put the new one on and reattached the hoses and the electrical. It worked like a charm. It took me perhaps 10 minutes total.

When to utube typed in my problem, very easy fix

Just like it shows on You tube but one of the shocks did not come with the plastic pegs so i used the old one. I need to order the springs now and replace them.