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Dishes were not drying inside the dishwasher after the dishwasher cycle completed
The installation video that is on the website with the part is very helpful & easy to follow. The wires that attach to the heating element & the nuts that hold it in place are actually located a few inches off the ground so I didn't need to tip the machine over to pull them out & unscrew the nuts. All I had to do was unscrew the screws that hold the dishwasher in place under the counter next to the sink, pull it out & was able to reach the wires underneath it. The actual repair took me less than 30 minutes, I marked it as 30-60 because during the somehow the water line going to the dishwasher had come loose from under the sink (not at the dishwasher) & because of this I had to stop midway to deal with some loose water & tighten things back up. I would recommend following the video, there really isn't much more to add that would be helpful.
After I unscrewed it from the counter and took off the front panel I first went to the garage to turn off the power to the dishwasher. I then pulled it out a little bit at a time. I didn't want to take apart any hoses or unplug electrical wires from connectors if I didn't have to. I then looked underneath and noticed that only one pulley spring was off and the plastic piece was broken. So when I received it in the part in the mail I took of the plastic part from the pulley. I just reused the original wire pully. I reached back with the spring to hook it back on with some difficulty and then hooked the piece back on and it was done. I placed everything back and switched the power on and its good to go. Nice job to do myself and watch a Youtube video on how to do it.
Removed the stops at the end of the upper rack, removed the old rollers. Replaced with new rollers and installed the stops back in place. Very easy, finished in less than 15 minutes. Replacement rollers very much improved with design from the original rollers.
Squeeze the new link to the cable hook with pliers while locking the vise grip to the cable for easier handling. Then, using the vise grip on the cable, hook the other end of the link to the dishwasher door hook
Dishwasher would only 'partially' drain; dishes needed more rinsing.
Called repairman: announced that the drain pump was gone. Did not seem right. Went to the website. Found what I was looking for. 49% of the time it was a check-valve issue; only 26% of the time was the pump the problem. Took the unit from under the counter; got it on its side; removed the drain pump. Found my first check-valve, but thediagram showed a second lower one toward the sump. Having located both and purchased two valves and and the lower holder piece, I was ready to finish the job. Quarter-inch nut driver and a screw driver and the valves were in and the drain pump re-installed. Most difficult in my case was getting the dw back into its spot and lashed down! Thanks for the good guidance!
Upper rack rollers were sloppy & would lock up with the sde track jumping off the wall rollers
and figured that was the problem. After a call to a delightful young lady in your service department We concluded that these rollers were the only thing available. Dejected I went back to my project with the intent of removing the wheels and grinding them down BUT 1st I gave it one more try and after some careful alined--Presto they rolled into the 2 tracks. I snapped the end caps on tracks--Problems solved--Please note: if these parts were taken off of my Bill Please Recharge them to me.THANK YOU ALL (IT WORKS LIKED A NEW WASHER) RON TUCKER 302 449-0342
After removing the screws, the front of the dishwasher easily came off. I put 2 screws back in to hold the control panel in place. I did not want that to dangle while replacing the part. The part came off easily after removing the screws. Everything went together easy.
The repair was easy. Removed all the screws from the inside door panel, approx. 11. Watch out for that last screw as there isn't anything else holding the outside panel, inside panel and control panel together other than those screws. I then unplugged the old dispenser backed out another 6 screws and replaced the old dispenser with the new one. Put it all back together within about a half hour.
I connected one end of hose to the drain using a hose clamp and screwdriver then connected the other end to the dishwasher using anouther hose clamp and a screwdriver..
some wheels had broken, was really hard to move rack in and out.
I am NOT handy, but my husband was gone when the wheels and stud/axles came. I was able to replace all of them in about ten minutes with no tools. Easy and no more frustrations!!!!!
