38802 - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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Washer woild not spin out left clothes sopping wet
2 of 2 people
found this instruction helpful.
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Diana from THOMPSONVILLE, MI
- Really Easy
- Less than 15 mins
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Screw drivers
It was very good. They should have mentioned about the wire and spring to remove the rubber strip though. Found out about that in comments! Otherwise, very good!
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Broken plastic door strike
2 of 2 people
found this instruction helpful.
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William from ROY, UT
- Really Easy
- Less than 15 mins
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Screw drivers
Easy fix for a verry poor designed door catch. Almost purposeful on the manafactures behalf to make it out of cheap plastic Remove 2 screws replace install 2 screws
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Bearings in pump were lose and the washer was not pumping the water out
3 of 5 people
found this instruction helpful.
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Sherry from Milton, VT
- Really Easy
- Less than 15 mins
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Pliers, Screw drivers
First I pulled the front panel on the washer off, than I unplugged the wires to the pump, took the two screws out that hold the pump, took the two hose clamps off and took it out. To replace I did the reverse.
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Water temperature knob broke
3 of 5 people
found this instruction helpful.
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Michael from Weston, FL
- Really Easy
- Less than 15 mins
I push the new knob onto the post that fit the knob
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pump not working
3 of 5 people
found this instruction helpful.
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michael from sterling hgts, MI
- Really Easy
- Less than 15 mins
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Screw drivers, Wrench (Adjustable)
took off 2 screws and 2 hose clamps put in new part. Put srews and clamp back on less than ten minutes. total cost with shipping $62.00. repair person wanted $265.00.
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no spin cycle sometimes
4 of 8 people
found this instruction helpful.
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glenn from hampton, VA
- Really Easy
- Less than 15 mins
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Screw drivers
pulled the retaining ring then unscrewed 2 screws removed the bad switch and unplugged the old wires then hooked them back to the new switch...this was the second switch in approximately 2 years...
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Washer would not complete the spin cycle
3 of 5 people
found this instruction helpful.
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Andrew from Fruitland, ID
- Really Easy
- 15 - 30 mins
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Screw drivers
I started by removing the two screws at the back of the washer and taking the top off of the washing machine. Than I removed the two screws securing the door lok and switch assembly. I disconected the two or three electrical connections and install the new one in the reverse order.
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Door Latch broken. New part installed as per repair video - no problems.
2 of 2 people
found this instruction helpful.
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Donald from PHOENIX, AZ
- Very Easy
- Less than 15 mins
-
Screw drivers
New part installed as per repair video - no problems.
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The small plastic piece broke that locked the door.
2 of 2 people
found this instruction helpful.
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Tami from INDIANAPOLIS, IN
- Very Easy
- Less than 15 mins
Screwed the new part back into place.
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Spring broke and front loading washer made loud noise when it went into spin cycle.
2 of 2 people
found this instruction helpful.
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DONNA from VALPARAISO, FL
- Easy
- 30 - 60 mins
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Pliers, Screw drivers
Removed the back and lower panel in the front of machine. Turned it on its side to replace spring, not tools required. Then stood it up and replaced both shocks by removing plastic pins that hold them in place, no tools required. The only time you need tools is to remove the metal panels to get to the parts. Now it makes no noise and runs
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like a new washer. Paid $140 for the parts, a new machine would have cost over a thousand and would be one of those digital nightmares that don't last as long. This machine is 18 years old.
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Other Parts Used:
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Water would not always drain from the wash tub.
2 of 2 people
found this instruction helpful.
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Charles from PARKERSBURG, WV
- Easy
- 30 - 60 mins
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Socket set, Wrench (Adjustable)
Simple install, remove the two screws holding the pump motor.
Loosen the two hose clamps that hold the hoses in place.
Pull out old pump motor.
Place new pump into place, and install mounting screws and tighten.
Slip drain hoses onto new pump and reinstall clamps.
Check for leaks.
Done.
Loosen the two hose clamps that hold the hoses in place.
Pull out old pump motor.
Place new pump into place, and install mounting screws and tighten.
Slip drain hoses onto new pump and reinstall clamps.
Check for leaks.
Done.
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Washer was bouncing and emitted a banging noise only when on high speed spin
2 of 2 people
found this instruction helpful.
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chris from COMMERCE TWP, MI
- Really Easy
- 30 - 60 mins
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Nutdriver, Pliers, Screw drivers
I watched the videos and replaced the shocks and suspension springs. This worked to stop the unit bouncing completely and cut the banging noise in half. Further diagnosis revealed a damaged drum and outer shell. The repair itself was very simple and didn't require special tools or skills. There is a tricky shock absorber locking pin on th
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e right shock bottom position. There is a control box of some sort that prevents the complete removal of the pin without breaking it. On install, I simply pushed the pin through from the front. Ultimately, I ended up replacing the unit. However, I found the site to be extremely helpful. Great service.
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Drain pump was out
2 of 2 people
found this instruction helpful.
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Mark from VANDALIA, IL
- Really Easy
- 30 - 60 mins
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Nutdriver, Pliers, Screw drivers, Socket set
Repair was easy watched video it was spot on I went to auto parts store and bought 2 screw clamps to replace the spring clamps and made repairs easier washer works great happy wife
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Replace Drain Hose
2 of 2 people
found this instruction helpful.
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Patrick from BIRMINGHAM, AL
- Easy
- 30 - 60 mins
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Pliers
Ordered this part to replace a drain hose that had been cut short on the washer. Installation was straight-forward. Removed the two front screws to access the cabinet. Locate the drain hose and remove with a pair of pliers. Install the new part and attach the clamp with the pliers just like removal. Took about 15 minutes.
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Tub was rocking a lot on spin
2 of 2 people
found this instruction helpful.
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Michael from Viola, DE
- A Bit Difficult
- 30 - 60 mins
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Pliers, Socket set, Wrench (Adjustable)
The replacement of the Shock Absorber Kit was hampered on the right side by a metal box that was mounted just a little shorter than the bottom plastic pin. the deadblow hammer with the dowel worked with all the pins including the impeded pin and the top right pin which had to be removed at an angle. The replacement did not repair the wash
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er - it is the tub bearing which went in a previous washer of a similar model about 4 years ago.
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