363G Kenmore Dishwasher - Instructions

With a flashlight under the dishwasher, I saw a thin stream of water coming from a hole in the flexible connection between the pump discharge and the bottom of the tub, called a “lower spray arm connector”. I removed the dishwasher from the counter (very easy) and laid it face down on several towels--a good idea because water would leak ... Read more out from various cavities. The pump also came off easily—just a few screws and clamps. The hard part was removing the old connector, since it appeared to be stuck in place. So I cut it off with a hacksaw, with a fair amount of difficulty. What I didn’t know was that all I needed to do was twist the lower spray arm base inside the tub to release the connector. It was obvious once I cut out the old one. Assembly was easy and the leak is now gone.

Ordered motor and pump and replaced. Motor pump kit also comes with a drain solinoid so if that was the problem the kit repaired it. One issue is the size of the hanger to ensure the pump does not just hang on its mount. The directions were not very clear and after some trial and error I got it to work to.

I connected one end of hose to the drain using a hose clamp and screwdriver then connected the other end to the dishwasher using anouther hose clamp and a screwdriver..

First I undid the hose clamps holding the housing on the dishwasher. Then I removed the 4 screws that connected the motor to the bottom of the dishwasher. I then slipped the house UP out of the dishwasher from the inside where your dishes are washed. This also required me to remove the guard that prevents any large objects from washing aw ... Read more ay down into the Sump Housing. This required 2 long screws to be removed. Then you just drop the housing back down into the hole where the previous one was removed. Removing the 4 screws from the motor allows the flexibility to move the motor around and back onto the new housing. Button everything back up at this point and tighten the hose clamps back up and your set.

The repair kit solenoid was mounted in a metal bracket. My unit has the solenoid and mounting bracket as one piece. If the solenoid was separate it would have been an easy fix. As it was I had to cut the solenoid out of the bracket to mount it in my unit which this kit was suppose to fit.

This was one of those wonderful repairs where anything went right.
The part arrived overnight as ordered and even though I was abit leary of it fitting, since it was described as a replacement/new design, it fit perfectly! As mentioned in another post here, draining the water out of the unit so I could tip it over to do the replacem ... Read more ent was the hardest part!
I'm sure I saved over $100 doing it myself. Thanks PartSelect!

repair kit was complete and directions were easy to follow. my model of dishwasher disnt even require any of the adapters. really only required removing a couple of clamps and replacing everything as a single unit

I disconnected the power shut off water supply. I then removed the drain hoses and water supply to the old pump. I removed the ground wire and the mounting rod to the old pump. Once removed, I followed the easy illustrated diagrams and instructions that came with the replacement pump.
I mounted the new pump using the supplied hardw ... Read more are and reconnected suply line and drain hose. I turned water supply and power back on. Ran a test cycle before reinserting under countertop. Amazingly quiet and no leaks. Repair a success.

I would use this service again if needed for additonal home appliances.

Thank you
Mr. Buddy King

I just removed , screen and cover where the sump housing was that was easy, then we removed the old sump housing and that was easy.. But then we, I had my wife help for we couldn't get the sump housing back in. It was because we was trying to push it in from the back end and the front end keep popping out it wouldn't seal. Then we tried p ... Read more ushing it in from the front and it popped right in..So we got it figured out..It wasn't hard if you knew what you were doing. :0) But for two old people it wasn't that bad. hahah

The replacement of the motor and pump assembly went smoothly and without difficulty however this did not fix the problem. It then appeared that the inlet water valve was not operating properly, so this part was ordered and instlled, a very simple proceedure that could be done witrhout removving fthe dishwasher from its cabinet. -- A ... Read more gain failure to run -- the timer assembly and electronic panel were then removed and examined. The control panel had no visible defects, so the timer assemblyand its cover was removed and examined . Uing a variable power supply the drive motor for the timer was energized and tested. As the motor ran properly the electrical switching contacts were then carfully checked, it was discovered that one contact set was heavily pitted and burned. These contacts were carefully cleaned and pollished with 1000 grit sanding paper. The actuator leaves were examined and two sets were found to be slightly out of alignment. The leaves on these sets were bent slightly to insure they were in line with the rest of the leaf serts. It was then noted that the rotating leaf('s) actuator had a home position indicated by a molded depression at one location and the motor was energized using approximately 5 volts ( a nine volt battery could also be used as a poer supply) observing prolper polarity to run the rotator until the home position was established and the actuator rods paul dropped into this depression. The assembly was then replaced in the diswasher using care to make sure that the actuation arm and spring were positioned properly weith the arrow end of the arm located in the recesss of of the rotating timer disk use care in placing the assembly and do not lose the sping which attaches to a mounting post and the arm. You may want to take a picture of the spring and arm locations when you rwmove the timer assembly to properly re-assemble all components, the repaired unit was placed back in its cabinet and a full cycle run to establish proper operation. And unit checked ok! Some of these proceedures are not for the weak of heart. I am a retired engineer who has been repairing my own equipment since graduation. .

after I let the unit rest on its side to expose the bottom part, I took a picture just in case for reference; I marked all electrical connections, so it would go to right place into the new unit; removed the old pump unit by loosening the rubber clamps, for the inlet and outlet; detached the support sling for the motor unit; installed the ... Read more new pump unit; it fits like a charm and it was wonderful; I had some bad experiences of replacement parts from other suppliers, on many things that I fix , that won't really fit like the original, but this one fits like a charm; I made my first test run with just water with out the detergent and after one cycle I used the necessary dishwasher detergent and it works just like brand new; Thank you, PartSelect, I will be ordering any of my part needs from you. - G.V.

Not really difficult to do. First remove the washer from the counter and flip it over. Carefully determine the correct drawing in the instructions which matches your machine. Follow insructions and double check everything. Took about an hour - and I saved about $350.00 by fixing it myself rather than buying a new one!

turned off the power to the dishwasher, pulled it out and turned it on its side. disconnected the water connection. removed the leaking sump housing. inserted the new sump housing. this proved to be a bit time consuming as it was difficult to get the sump housing through and established properly. my husband, son and i prevailed and vi ... Read more ola! a $280 appliance repair done for the cost of $18 (plus paid for expedited shipping to have the next day as we wanted this done before christmas!) not bad!

Just follow the instructions and take your time. Clean out base trap and float control while you're in there.

I went to your site and check all the diagrams and then read the postings from others. I turned off the electrical breaker then took off the lower cover of the dishwasher. After disconnecting the water and electricial connections I was able to remove the 2 screws holding the unit in place and it came right out. I turned the unit over and ... Read more was able to just remove the old part and put the new part in place. The whole job took me about one hour but I had never worked on a dishwasher before. Your site made the repair very easy to do on my own.