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363972 Kenmore Refrigerator - Instructions

All Instructions for the 363972
46 - 60 of 203

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Ice maker didn't work.
3 of 4 people found this instruction helpful.
  • Amanda from New Albany, MS
  • Easy
  • 15 - 30 mins
  • Screw drivers
Replaced icemaker assembly. Only 3 Phillips screws to remove the old assembly. Pretty much an exact swap. Was easy to replace but the connecting cable on the new replacement assembly wasn't very easy to make fit. Had to force it into a location that would be out of the way and allow everything to operate properly. That connecting cable s hould be more flexible and adapt to the fridge a little more friendly.
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icemaker stripper fall a part
3 of 4 people found this instruction helpful.
  • Ted from Harrisonburg, VA
  • Easy
  • 15 - 30 mins
  • Screw drivers
instalation was very easy - but the part was 3/4 inch to long and a 1/32 inch to wide.Trimmed it with the "faithfull"
Dremel and it works!The instalation part of the "job" was less then 10 min.
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Water leaking and freezing everywhere. Weird shaped ice cubes, more like chunks which jambed the dispenser.
3 of 5 people found this instruction helpful.
  • Peter from Riverdale, NJ
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
First removed the two screws that holds the old ice maker in place. Unplugged it. The freezer compartment was too narrow to allow the unit to slide out or turn in any other direction. Had to also remove the two front screws from the left side ice bin track and swing it down. The door opening was also too tight. Scratched the plastic door jamb putting the new unit in but other than that all is well and functioning well.
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Ice maker
2 of 2 people found this instruction helpful.
  • Eli from Buford, GA
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Remove ice maker out of fridge; remove 3 screws
replace defective part re-install all components 30 minutes later " magic ice again. Very easy repair most important low cost. Thanks "Parts Select"
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The front of theDrawer Slilde Rail broke off the rail.
2 of 2 people found this instruction helpful.
  • Irma from Tylertown, MS
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Removed the 2 drawers and then the glass shelf.
Positioned the drawer slid and tightened to rear screw and the front screw.

Replaced the shelf and the 2 deawers.

What's the big deal? Any 78 year old woman can do it.
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Ice Maker stopped making ice.
2 of 2 people found this instruction helpful.
  • Hugh from LADSON, SC
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.
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Ice maker stopped working
3 of 5 people found this instruction helpful.
  • Mary from WESTON, CT
  • Very Easy
  • Less than 15 mins
  • Nutdriver
Installation could not have been easier!
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lights blown out
6 of 14 people found this instruction helpful.
  • Gerald from WINTERVILLE, GA
  • Very Easy
  • Less than 15 mins
replaced lights in refrigirator and freezer
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Bracket was broken near the front mounting location causing the rt drawer
2 of 2 people found this instruction helpful.
  • John from Palatka, FL
  • Easy
  • 30 - 60 mins
  • Screw drivers
First i removed everything from the bottom shelf, removed the glass, then removed the entire bracket assembly. Then removed the front metal strip to expose the front mounting screw, then removed the rear screw. Installed the new part and reversed the procedure.
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the plastic part had broken and wouldn't support drawer
2 of 3 people found this instruction helpful.
  • Beverly from Pensacola, FL
  • A Bit Difficult
  • More than 2 hours
  • Screw drivers
Replacing the new part wasn't hard, just very time consuming and frustrating. I had to remove two-thirds of the shelving of refrigerator as broken drawer slide was on the bottom and I had to have room to remove old and replace new. Of course, then I had to CLEAN all the drawers and shelving before replacing them and then, because they w ere fresh and clean, I had to remove the other third of shelving and wash and replace it. So, it was an hour-long or more time. I love your business, and had no idea I could get so many parts for old applicance and replace them myself, and I am a 70-year-old woman! This was the 2nd time to use your site and I will return to it again when needed. Thanks for prompt and reliable service and a site that makes it easy for a neophyte like me to find the broken part ! Keep up the good work.
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water line cracked
2 of 3 people found this instruction helpful.
  • RUSSELL from BLACK HAWK, SD
  • Very Easy
  • Less than 15 mins
I loosened the compression nut on the valve with my fingers and pulled the water line free from the valve. On the other end, I just pulled it from the hose clamp. Installation in reverse. Force the water line into the fitting on top, Slide the old nut over the line on the bottom. Screw the nut onto the valve. Reach inside the freeze r and turn on the ice maker. Done. Before replacing the cardboard grill, you should vacuum the coils on the bottom, front and back. If practical, push it outside and blow it out with an air compressor or a leaf blower.
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
2 of 3 people found this instruction helpful.
  • John from Anaheim, CA
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers, Wrench (Adjustable)
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts (7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
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Ice maker stopped making ice
2 of 3 people found this instruction helpful.
  • Robert from Wyckoff, NJ
  • Easy
  • 15 - 30 mins
  • Screw drivers
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear . Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
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On/off switch stuck in the off position
1 person found this instruction helpful.
  • Dan from HIGHLAND, MD
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers
Removed icemaker from freezer,
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism a nd the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
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R/S rail was broken draw would not slide in correctly.
1 person found this instruction helpful.
  • Laurence from Northport, NY
  • Easy
  • 15 - 30 mins
  • Screw drivers
Took out both draws and glass shelf, removed the entire lower shelf housing. I snapped off the front rail aluminum face to expose the screw. Unscrewed both screws and removed the rail and then just reversed the procedure to put new rail on. It was the most cost effective way of doing it. All the pieces are there on the GE website as long as you know the model number. You will save a lot of money by doing it yourself.
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All Instructions for the 363972
46 - 60 of 203