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36384 Kenmore Refrigerator - Instructions

All Instructions for the 36384
16 - 30 of 557

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Door wouldn't stay closed & was out of alignment
29 of 31 people found this instruction helpful.
  • Patsy S from Ahoskie, NC
  • Easy
  • 30 - 60 mins
  • Socket set
Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts. ... Read more />3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.
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Light switch inside refrigerator wasn't working
31 of 43 people found this instruction helpful.
  • Erick from Elmhurst, NY
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
First turned off power and removed top shelf.
Then I used a flathead to slowly pry the switch out by the two sides. You just anlge ita bit and it slideds out easily. Then I disconnected the wires from the old switch, connected the new one and installed the new switch by snapping it back into the cutout.
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Door closing cam had disentigrated over the past 12 years.
25 of 27 people found this instruction helpful.
  • Randall from Ashburn, VA
  • Easy
  • 15 - 30 mins
  • Nutdriver
I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the c am in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.
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thermostat control not working properly
30 of 44 people found this instruction helpful.
  • Betty from Lake Village, IN
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
repairman came looked it over said problem was thermostat control which was not made anymore and left charging service call $190.00 I went online found the control for $160.00 received it in 3 days put it in 30 mins later working fine.
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Failed Icemaker
35 of 62 people found this instruction helpful.
  • GARY from PARRISH, FL
  • Easy
  • 30 - 60 mins
  • Nutdriver, Screw drivers, Wrench set
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.
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Fridge door wouldn't close easily like it used to
21 of 22 people found this instruction helpful.
  • Christopher from Roseville, MN
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Socket set
This is a sibe-by-side refrigerator/freezer that needed a new lower hinge set for the fridge door.

First I removed everything from inside the fridge door, closed it, then loosened the top hinge bolts with an 8mm socket on a 1/4-inch ratchet. Using an 8mm nutdriver, I removed one bolt and loosed the other just far enough to be able to lift the hinge and swing it out of the way. (These bolts are long. The nutdriver is faster than the ratchet but you need a ratchet or a wrench to first break them loose.) Then I just lifted the door off the bottom hinge and set it aside.

The plastic lower front grill was covering the lower hinge but that grill is just held at the ends by spring clamps -- popped off easily so I could get to the hinge bolts. Again, 8mm bolts, just remove & replace hinge. I also had to replace the upper half of the door closer cam, which is screwed to the bottom of the door, being careful that the holes lined up: cam, shim, door holes.

Now the tricky part was lifitng the door back on the lower hinge. (It helps to have an assistant at the bottom to locate the hole for you.) Once the door was up, I swung the top hinge over, ran the two bolts in finger tight with my nutdriver, checked & adjusted the spacing* of the fridge door and tightened the bolts. This was all very easy! (*^_^*)

*On a side-by-side, you'll want the door to be straight up & down with a consistent gap top to bottom with the freezer door. The hinge has some slack for adjustment by positioning the door, then tightening the bolts. You'll see what I mean.
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refrigerator would not defrost
21 of 23 people found this instruction helpful.
  • Donald from worthington, OH
  • A Bit Difficult
  • 15 - 30 mins
  • Screw drivers
Look were timer was located, in my refigerator is next to the dial to ajust the temperature. used a screwdriver to get panel off. replaced timer then used a straight screwdriver to advance timer to turn on compessor . monitor temperature . checked out.
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Replace ice maker
21 of 28 people found this instruction helpful.
  • Gary from Glendale, AZ
  • Easy
  • 15 - 30 mins
  • Screw drivers
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice b in had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
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This refrigerator had pawer( lite was on) but nothing turning--motor or fan. Turned control temperature min-max - no cange.
49 of 112 people found this instruction helpful.
  • HAE-YOUNG from Douglaston, NY
  • Easy
  • 1- 2 hours
  • Screw drivers
Found burned Defrost timer contacts.
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Ice maker would not make ice..
19 of 23 people found this instruction helpful.
  • James from Mebane, NC
  • A Bit Difficult
  • 1- 2 hours
  • Screw drivers
1) I removed the icemaker and placed on work table.
2) I pried the front plastic cover from the control box to expose the front base.
3) I removed the three mounting screws from the base (it is not necessary to remove the screw in the plastic gear) and removed the front base. This exposed the back base
4) Using an ohmm eter, I was able to isolate a bad contact on one of the three microswitches in the control box (the one that was mounted to the back base). Replacing this microswitch solved the problem.
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The refrigirator light would not come on.
26 of 44 people found this instruction helpful.
  • Jania from Novato, CA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
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Stripper on the icemaker broke into pieces.
18 of 23 people found this instruction helpful.
  • Tracy from Yuba City, CA
  • Really Easy
  • Less than 15 mins
  • Nutdriver
Remove the two nuts holding the top of the unit to the side of the freezer using a 1/4 in nutdriver. Pull the unit out and unplug it from the back of the freezer. Remove all pieces of the broken stripper. The replacement part fits onto a peg on the back of the icemaker and into a slot. Bend into place and slide into position.
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Cams On Freezer Door Broke
16 of 17 people found this instruction helpful.
  • WALTER from FROSTBURG, MD
  • A Bit Difficult
  • 30 - 60 mins
  • Screw drivers, Socket set, Wrench (Adjustable)
Removed top hinge and electrical connector (freezer door has ice and water dispensers) then had to turn off water supply to unit and disconnect the hose to the door and remove the spring protector from the hose -- this required removal of the compression fittings in the water line so spring would come off of the tube. Then removed botto m hinge from the door and used saw to remove the rivet that had held the cam to the hinge, used a nut and bolt to attach new cam. Put other cam (used two) in the hinge and replaced lower hinge unit on the door. Then reattached both hinges to the refrigerator and lined up the door put the spring protector and compression fittings back on plastic tubing and reconnected the water supply and electric fitting, turned on water to unit and prayed there were no leaks. Prayer was answered, the water dispenser worked properly and the ice maker filled with water so I then replaced the hinge cover on top of the unit and the grill at the bottom and had a pepsi. A few years ago I had replaced the cams on the other door which had no water/electic connections and was a much simpler job.
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Compressor overheating - Fridge not Cooling
16 of 19 people found this instruction helpful.
  • CHRIS from LAGUNA NIGUEL, CA
  • Difficult
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers
Condensor Fan not turning. I thought it would be an easy fix. I thought I could pull off the shroud and fan assy - no joy. Too many copper pipes and lots of tubing in the way. It took 90 minutes to remove and 30 minutes to install. The BIG hint here is to loosen the shoud, pull it back as far as you can and then remove the nut that holds the fan blade in place. THEN you can remove the motor. Get the new motor back into the shroud, get the blade back on and then tighten the shroud back up.
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Motor rattled loudly
15 of 17 people found this instruction helpful.
  • Robert from Kingwood, TX
  • Really Easy
  • 15 - 30 mins
  • Nutdriver
Turned off the refridgerator. Took everything out of the freezer compartment & put into ice chest with pleanty of ice on top. Removed 2 screws holding the ice maker in place & placed ice maker aside. Removed shelf. Removed one screw on back plate, pushed up on the holding tabs at the top of the back plate & removed the back plate. Removed 3 screws holding the motor bracket in place along with the 3 wires. Installed new motor & used the wire extensions provided due to the electrical connections on the new motor being on the opposite side. Had to bend one wire tab down to clear the motor bracket. Turned refridgerator back on to ensure correct rotation on the fan. Reinstalled back plate & ice maker & shelf. Waited 30 minutes before putting food items back in freezer compartment.
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All Instructions for the 36384
16 - 30 of 557