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36358895897 Kenmore Refrigerator - Instructions

All Instructions for the 36358895897
1 - 15 of 438

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Leaking water valve
8478 of 12456 people found this instruction helpful.
  • James from Centerville, OH
  • Easy
  • Less than 15 mins
  • Nutdriver, Socket set, Wrench (Adjustable)
Removed black cardboard covering on back of refrig with nut driver (6 screws), turned off water supply to pump, removed cooper waterline to pump with adjustable wrench, removed 1 screw holding pump to refrigerator, removed plastic waterline from pump by turning hose counter clockwise. Inserter plastic water line in new pump by screwing li ne in clockwise, pushed orange plastic stop around waterline into pump, connected cooper water line to pump first wrapping threads on pump with teflon plumbers tape, reinstalled pump to refrig and cardboard back on refrig with 6 screws.

One side note:.

This is the second pump which has burst at the blue plastic seam in seven years.
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Replace water filter
226 of 350 people found this instruction helpful.
  • Alfred from Novato, CA
  • Really Easy
  • Less than 15 mins
Unscrew old filter and remove(counterclockwise). Line up arrow on new filter with arrow on connection housing. Turn clockwise till resistance met. Do not overtighten. Follow directions. Simple.
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Water dispenser did not work (ice-maker did work)
90 of 105 people found this instruction helpful.
  • Alan from Houston, TX
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
This is a side-by-side frige with water and ice dispenser in the left freezer door. I first checked for possible water line freezing in the freezer door or in the water chiller area (behind the vegetable drawers) as described in e-articles I had read, but this did not appear to be the problem. I found two solenoid valve pairs; one that routes dispenser or ice-maker water to the filter and the other that routes the water to the end device. I ran a couple of tests on the solenoid valves and found that the first inlet valve that sends water to the filter did not work, but the second valve that relays the water to the dispenser was still working. By temorarily connecting the wiring for the dispenser solenoid to the functioning ice-maker solenoid, I confirmed that the wiring and switch were working properly and that the problem must be the solenoid itself (it also still hummed when the dispenser button was pressed). The entire quad solenoid valve assembly can be pulled out after removing the one hex-screw on the back of the frige (the assembly is all held together with a bracket). I disconnected the wiring connector to the solenoid valves. I disconnected the plastic water tubing by pushing it toward the fitting and then depressing the tubing inlet ring to release the tubing. I removed the two screws holding the solenoid valve and replaced it.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
91 of 132 people found this instruction helpful.
  • Gerald from Benicia, CA
  • Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
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Ice maker stopped working
84 of 117 people found this instruction helpful.
  • Dan from West Bloomfield, MI
  • Really Easy
  • Less than 15 mins
  • Nutdriver
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
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Refirgerator side started to get warm. Soon after the freezer side started to thaw.
73 of 86 people found this instruction helpful.
  • Kim from Ridge Manor, FL
  • Easy
  • 30 - 60 mins
  • Nutdriver, Pliers, Screw drivers
Repair was very easy. First, be sure to turn the appliance off. I removed the 5 screws holding the panel in the back of the freezer. I used a hair dryer to thaw the condenser coils so I could access the heater and related wiring. I removed the 2 screws holding the heater in place and unplugged the heater. Plugged in the new heater and rep laced everything in reverse order. I then cut the 2 wires to the defrost thermostat and removed it. I attached the new thermostat to the wires with wire nuts. Then replaced the cover in the freezer and turned everything back on. It is important to use the hair dryer to remove the ice from the condenser coils.
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broken ice maker part
78 of 107 people found this instruction helpful.
  • Laura Beth from Mandeville, LA
  • Really Easy
  • Less than 15 mins
  • Screw drivers
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
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Not cold & saw ice accumulated on freezer back panel
52 of 64 people found this instruction helpful.
  • Eddie from Freeport, NY
  • Really Easy
  • Less than 15 mins
  • Screw drivers
-Disconnect the power supply wire& turn temp control inside refrigerator to 0!
-15 mins spent on remove (5 screws) the back panel inside freezer, melt ice then replace the heater (2 screws) on the bottom! Black wire on left & pink wire on the right! Make sure both end has good connection to the heater!

-30 mins to drain al l water from the bottom (back side) of the refrigerator, suck & clean all dust & dirt from the front & back side!

-Set both temp control knots to 5 & put back all the food!

-If no ice build up on the panel after 10 days & then the repair is good!
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Ice maker dispensed crushed ice but not cubes
44 of 62 people found this instruction helpful.
  • James from Greenville, NC
  • Difficult
  • More than 2 hours
  • Nutdriver, Screw drivers
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap ou t neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
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The refrigerator side of the side by side refrigerator stopped regulating its temperature causing cans and bottles to burst.
36 of 39 people found this instruction helpful.
  • Jonathan from Cary, NC
  • Easy
  • 15 - 30 mins
  • Pliers, Screw drivers
I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape , I replaced the panel and all screws.
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water leak on the water valve
44 of 65 people found this instruction helpful.
  • JAMES from LEDGEWOOD, NJ
  • Really Easy
  • 15 - 30 mins
  • Screw drivers, Wrench (Adjustable)
I had noticed water on the front left of the fridge on the floor.I thought it was the drain in the freezer so i poured hot water with baking soda into the drain but it didn't help..I pulled the fridge out and saw water dripping from the water valve solenoid.I searched the web for parts and found Parts select.com.I found the part quickly a nd they had pictures from all angles to assure me that it was the exact part which was great.The transaction on line was simple and the part came the next day.I will definitly use this sight again
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Leaking water lines fixed.
38 of 47 people found this instruction helpful.
  • Thomas from Sammamish, WA
  • Difficult
  • 1- 2 hours
  • Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
The problem is the common issue that the proximity of the plastic water lines that leave the electrically controlled valve near the compressor in the bottom back corner of the fridge, means they become brittle and crack/break. Both the line leaving to the ice-maker that runs diagonally across the outside back of the fridge, and the line t hat runs under the fridge to feed the water dispenser failed at the valve, breaking off just where they start at the valve.

The result was I noticed a big puddle coming out from under the fridge (too late for the poor wood floor).

The solution, replace the parts. For the ice maker line, it is one thin line - its easy to replace other than taking care to uncrimp and recrimp the connection up at the entry to the freezer.

For the thicker tube, the one that goes to the water dispenser, you replace the reservoir tank that sits inside the fridge. It has the two lines leaving it permanently attached to the tank, hence you replace the whole thing. There are separate lines and a splice/union that can be used to replace just the last 6 inches near the compressor, but I chose to replace the whole unit. This describes replacing that water chill tank unit.

The tank sits behind the bottom 2 drawers in the fridge.. you see it when you pull out the drawers. It has two lines permanently attached, one runs out of one hole in the bottom of the fridge and to the back of the fridge where it attaches to the exit on the electrical valve. The other runs out of the other hole in the bottom of the fridge and runs along the side, then along the front from the fridge to the freezer side. There is a union that connects that line to another line that then runs up the freezer door. Remove the front cover under the fridge to see this line and the union.

To replace the tank, you have to disconnect it from both ends, where its held in by plastic nuts/unions. Water remaining in the lines will drain out when you disconnect them. I unscrewed the valve assembly from the fridge body and then unplugged the plugs to the valves to do the work (but left the fridge plugged in).

To do this work, I needed to raise the fridge side edge of the appliance, since the hoses route along the underside of the fridge. After you disconnect the two ends (at the union on the freezer side bottom front egdge, and back side at the valve) you can pull the hoses up into the fridge. Routing the new hoses will require you have at least that one side off the floor to get your hands under it. I got two 6" tall 4x4 wood blocks and tipped the fridge slightly, raising the right (fridge) side off the ground and slid the blocks under the fridge rollers.

To remove the tank, before you raise the edge of the fridge, there are two screws that you need to remove (top side and left side) from the storage tank.

I recommend that in addition to removing the bottom two drawers, you remove all the bins hanging in the fridge door, since you need to work in there with gravity wanting to shut the door on you. Once you have the tank unscrewed (and the hose ends disconnected) note which hose(based on where it connects to the tank) goes to which hole in the bottom of the fridge. Pull up the hoses from the inside the fridge. The tank is free..go put it in the sink and drain the water out.

Installing the new tank, remove any hose end caps and route the hoses back through the lower drawer support frame you pulled them out of, and feed the correct hoses back through the holes in the bottom of the fridge. I found it better to feed the longer one first, which leads to the water dispenser/front. I could then pull that one up front from under the raised fridge and clip it in place and then route the other hose fully though its hole and route it to the back of the fridge to the valve. This way I ensured I was sending the right hose to the right destination.

You will likely have to trim the hoses once the tank is reattached as they are slightly long. Be sure
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Ice maker quit making ice
40 of 53 people found this instruction helpful.
  • Jeffrey from Bluefield, WV
  • Really Easy
  • 30 - 60 mins
  • Nutdriver
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
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Refrigerator Not Cooling due to ice buildup on coils
36 of 42 people found this instruction helpful.
  • FERNANDO from MIAMI, FL
  • Really Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Removed shelves from freezer section and removed protective cover using a screwdriver and nutdriver. 5 screws.
Upon removal of the cover, I noticed the coils totally cover with ice. At this point I noticed that the defrost heater was burnt out. I removed the heater using screwdriver and pliers and tested the heater according to instr uctions from Parts Select website.
Since the coil was exposed, I also tested the defrost thermostat according to Parts select instructions and found it to be working properly. i also tested the defrost timer and found it OK.
I replaced the heater, closed the protective cover, replaced the shelves and plugged the unit on.
It has been working just fine since then..
In addition to saving money, i saved myself the agravation of looking for a repairman and having to wait for THEIR convenience to to the work.
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Quit making ice.
37 of 49 people found this instruction helpful.
  • Joe from Brentwood, TN
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
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All Instructions for the 36358895897
1 - 15 of 438